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Hop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based hospitality property management software
Table of Contents
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Hop - 2026 Pricing, Features, Reviews & Alternatives
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Hop overview
What is Hop?
Hop is a cloud-based property management solution for the hospitality industry, including independent hotels, bed & breakfasts, self-catering accommodation and provides solutions globally, The software offers a Channel Manager, commission FREE Booking Engine, Property Management tools such as a Housekeeping module,, real-time Revenue Management, Event Management, CRM and many other hospitality service integrations such as Epos, Locks, TV's and accounting software.
Hop PMS can be integrated with both the property website and third-party booking channels, such as Booking.com, Expedia and Airbnb. Data can be synchronized into a single dashboard in Hop, allowing users to access all their listings, reservations, and guest data in one location. All listing availability and pricing across multiple channels is displayed in a multi-calendar. The booking engine also allows guests to book directly from the property website. Hop is also fully integrated with Siteminder and Synxis.
Hop includes a real-time revenue dashboard, which provides users with the data required to make decisions to maximise revenue and occupancy by changing rates. The integrated front desk solution enables the management of guest check-in and check-out, and tracking which guests are currently staying at the hotel. An event system allows users to manage any number of events at their hotel, with a calendar for event planning and an events dashboard to track all upcoming activity. Hop also offers an integrated EPOS for charging food and beverage orders to guests’ rooms.
Key benefits of using Hop
Hop Shop - Our FREE online click, collect and delivery platform provides hospitality businesses with ability to easily sell food and drink services as well as provide room service, order to table and take secure payments. All integrated within the Hop PMS. Order is via the property website or Hop app
Our fully branded hotel app will help you to save money, stay engaged with guests and drive more revenue, whilst offering a contactless guest experience. The app allows guests to book accommodation, check in/out, pay their bill. order services and view hotel information.
Target guests both new and old, with hotel branded email campaigns all designed and sent via the CRM. Manage guest data such as their preferences, dietary requirements & stay history as well as track leads from corporate clients from initial enquiry to confirmed bookings
Event Management allows you to store all your event details in one place. The comprehensive dashboard gives you a total overview of your upcoming events. This enables you to effectively manage the event, set tasks and allocate duties across your team. Hop allows events to relate to room bookings, ensuring a seamless customer journey.
Housekeeping module allows you to seamlessly update your room status, report maintenance issues, keep on top of lost property and produce a variety of reports.
Hop has a full reporting suit from Front Desk, Finance, Management, Housekeeping, CRM & Marketing. All available to download as a PDF or CSV.
Hop Academy has been designed to make your Hop PMS on-boarding and training experience as easy and user-friendly as possible. Hop Academy will teach you everything you need to know, to navigate your way around Hop PMS.
Starting price
per month
Alternatives
with better value for money
Hop reviews
Overall rating
4.6
/5
14
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.38/10
5
4
3
2
1
10
3
1
0
0
Verified reviewer
Anonymity request
rajeev k.
Ops Director
Leila B.
Marketing Manager
rajeev k.
Ops Director
Jonathan M.
Manager
Who uses Hop?
Based on 14 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hop's key features
Most critical features, based on insights from Hop users:
All Hop features
Features rating:
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Hop
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Hop pricing
Value for money rating:
Starting from
150
Per month
User opinions about Hop price and value
Value for money rating:
To see what individual users think of Hop's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
rajeev k.
Ops Director
Hop integrations (13)
Integrations rated by users
We looked at 14 user reviews to identify which products are mentioned as Hop integrations and how users feel about them.
Hop support options
Typical customers
Platforms supported
Support options
Training options
Hop FAQs
Hop has the following pricing plans:
Starting from: £150.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Hop?
Hop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Hop support?
Hop supports the following languages:
English
Q. Does Hop support mobile devices?
Hop supports the following devices:
Android, iPad, iPhone
Q. Does Hop offer an API?
Yes, Hop has an API available for use.
Q. What other apps does Hop integrate with?
Hop integrates with the following applications:
FCRM Insurance, Worldpay for Enterprise, Sage Accounting, Epos Now, NetSuite, Clover, Stripe, SevenRooms, Global Payments Integrated, QuickBooks Online, SiteMinder, Xero
Q. What level of support does Hop offer?
Hop offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)