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ADP TotalSource Pricing, Features, Reviews and Alternatives
ADP TotalSource product overview
What is ADP TotalSource?
ADP TotalSource is a human resource management and benefits administration platform developed by ADP LLC. The HR platform lets you manage taxes, payroll, employee health care, workers' compensation, compliance, employee benefits all in fully automated processes thus enabling you to focus on other areas of your business. ADP TotalSource identifies these important features of running a business so business owners/founders can avoid being faced with legal penalties for non-compliance. ADP TotalSource includes service support from assigned experts to work as a human resource, payroll, benefits, compliance, and tax business partner.
Key benefits of using ADP TotalSource
Typical customers
Platforms supported
Support options
Training options
ADP TotalSource features
Functionality
4.2
/5
198
Total features
55
3 categories
Most valued features by users
Functionality contenders
ADP TotalSource users reviews
Overall Rating
4.2
/5
198
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.17/10
106
56
21
3
12
Laura G.
Overall rating contenders
Chasity D.
Verified reviewer
Used daily for 1-2 years
Review source
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Easy access to all my HR, Payroll and benefits information at a click of a button. I would highly recommend this software for busy office administrators to simplify day to day tasks. I like knowing that I can access the software remotely when I am traveling and I get the same information as I would if I used it in the office. The accessibility is one of the best things this software has to offer.
The software is easy to use and makes things so much more simple in day to day operations. I find it more user friendly then the competitors software I have used in the past.
No cons were added to this review
Marisol R.
Higher Education, 11-50 employees
Used daily for 2+ years
Review source
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Overall, I am highly satisfied with the product and all the features that are available to use.
I love the fact that all my HR and payroll items are consolidated with one system. I enjoy all the HR features that ADP offers and have used them quite a bit when I come across HR issues!
I would love to see improvements in ease of use when running reports. I've used ADP Run in the past and loved how easy payroll reports were ran there.
Kenneth Q.
Music, 51-200 employees
Used daily for less than 6 months
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I would rate customer service/support a zero or "N/A" because I cannot rate something that does not exist. I stopped using the customer support ticket system shortly after I surpassed 10 open tickets with an average of 15-30 days of NO response whatsoever. In 4 months, I have not been able to use the background check process efficiently; I have not had anyone assigned to help me implement a performance...
Payroll can be processed smoothly. That's about it.
I have the Administrator role and I lead the implementation process in my organization. What I like the least about the software is that not even the Administrator role has access to do simple tasks such as: add a new reason for a pay change; change a paid time off accrual rule; create a simple way to communicate to an employee they received a change in their pay (you are forced to create an "event", where there are several unnecessary steps that makes the "event" take days to be completed; and create an onboarding task list.
Meera C.
Telecommunications, 51-200 employees
Used daily for 2+ years
Review source
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PEO met the company's needs for benefits, leaves and payroll requirements
Trusted the software, great customer service
Not customizable, our company has unique fields for performances, time off and other reporting that cannot be built into the total source.
Doug H.
Packaging and Containers, 11-50 employees
Used weekly for less than 6 months
Review source
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Received a couple crash courses on where to go to do what, and since then great!
There is so much information, that you can just navigate around a stumble across great information that is so useful in planning and helping employees. Then to be able to manage from the software, very easy.
So much details hard to remember where everything is.
ADP TotalSource FAQs and common questions
Q. Who are the typical users of ADP TotalSource?
ADP TotalSource has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ADP TotalSource support?
ADP TotalSource supports the following languages:
English, Spanish
Q. Does ADP TotalSource offer an API?
Yes, ADP TotalSource has an API available for use.
Q. What level of support does ADP TotalSource offer?
ADP TotalSource offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
Common ADP TotalSource comparisons
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