Dayforce HCM Reviews

Flexibility coupled with cutting edge technology is allowing me to produce reporting and analytics our firm never thought was possible. At the same time, I am replacing all my manual processes with streamlined automation saving time and money. Finally, I am greatly increasing our professional culture in and outside the firm. My firm will never outgrow this solution. Love, Love, LOVE my Dayforce!

The only opportunity I see is the space between go live and what come next. With so much training material available, it hard to figure out a succinct plan for turning on the rest of the solution. A clear cut plan or guided track to bring you through the videos and then the correct guide would be helpful. I end up bouncing from guide to dig and guide and watching a video a couple of times to get things rolling.

-Ability to control the majority of your settings -Real time gross to net calculations -Great payroll auditing tools -Many standard reports and ability to tweak them to your needs -Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes...

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I use Dayforce daily to get time record and time sheets for each employee. I can also keep record of time off and vacation leave which is easy to keep record of payroll

It took awhile to get use to the program but with the customer service it was easier.

I like the 'one' database aspect the best.

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps...

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Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require...

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Very easy to maneuver through screens once you get the hang of what you want to see.

Terminated employees were not included in the search feature but this has recently changed and a box has been added to show those employees.

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

Hi there, Thank you for your feedback! Your insight is very valuable and we appreciate you spending the time to share your experience. Very best, Michael

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Nothing I absolutely love this software for Payroll.

I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget.

I really believe there are quite a few feature on this software that are completely redundant and repetitive.

It has a lot of features that will keep all employees and managers happy throughout the use.

Lot of at times unclear connecting steps and very long process.

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

Flexibility, customer support, sales team, leadership

Complexity. The software is so powerful that it becomes quite confusing .

The system is easy for us to use. We have not had any issues with our processes.

Report Building is not as robust as we would like.

The integration between HR, Payroll, Time & Attendance and Benefits is the main reason we went with Dayforce. It gave us an all inclusive solution to our needs

The reliance on Silverlight has been the main drawback, but that is going away soon. The other issue has been a latency issue for our satellite users; the time to load IE has been a problem but the ability to use Chrome has helped.

Payroll and HR is more efficient. It's easy to use an learn. I love the educational feature.

There is really nothing I don't like. I think we were so outdated on the system we had before that everything on this system was an improvement.

The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.

It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.

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No cons were added to this review

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

This product attempts to gather all HR themed items in one location. That is beneficial. Timesheets, schedules, pay stubs, benefits, etc.

Much of the software appears outdated. Organization is at a minimal, it's like they kept adding things and never organized it well. Locations for certain aspects are all over the place, and rarely makes sense where to find. Forms are not very clear. Training videos are outdated and show clearly older versions of the software. Work Schedules for my employees are never correct, I then correct it,...

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The ability to customize the product to fit our unique business challenges. This was very important to us given we work in a very complex environment. Ceridian was able to make software changes that allowed us to accomplish the specific tasks we needed in order to effectively manage our business.

The thing I like least about the software are some of the compatibility issues. The recruitment module is unable to accept formatting from Microsoft word which means we need to change the format of job descriptions before they can be posted.

Robust system, everything is in 1, constantly enhancing the system, Insights conference is AMAZING, XOXO website lets you communicate with other customers and is hands down a game changer

Because the system is so robust, the implementation is hard, reporting is outdated and formatting is not the best.

Get one report across countries. Single platform us, and was able to help keep us in compliance

There is no roll total feature for multiple checks

Ceridian was able to customize the solution to fit my unique business needs. The other HRIS providers were not willing to make changes in their offerings and instead pushed an "one size fits most" product. The solution has automated our payroll, recruitment, onboarding, HR, benefits, document management, performance management process and more. Ceridian has now become a daily stop for our employees and has significantly reduced the administration work for our payroll and HR teams. Whats more, the product has enhanced our security and privacy by transiting to a secure software program instead of using paper and excel spreadsheets.

Turn around time for customer solution tickets could be improved. Sometimes when little things need to be tweaked the customer needs to submit a ticket to their client solutions team. On average the turn around time has acceptable but on occasion could be faster.

This software makes it easy to calculate hours and submit payroll. Imputing schedules with ease. Showing associate availability and pto requests.

I honestly didn’t have much to complain about. I feel like every software can be improved but nothing bad to say about this one