Together Mentoring Reviews - Page 5

ease of use with collaboration with work and team

nothing at this time; too soon to determine

Together made the process of onboarding mentors and mentees easy. The content that is available to organizations saves us both time and money when it came to designing our mentoring program. What was most helpful is the software's ability to match those with similar backgrounds, interests, and industries. This seamless matching made for sessions that were more engaging, more focused, and with measurable outcomes. All this is coupled with excellent customer service. Together's ability to quickly respond to our inquiries and troubleshoot issues really made our experience to date seamless and trouble-free.

To date, I can't report any problems or concerns regarding the software.

The automated pairing tool is absolutely one of the best features of this software. It does much of the heavy lifting for you, while not comprising quality pairings due to its AI technology. The interface is very user friendly and quite intuitive.

One con is that I wish I was aware of this software before now. It could have been handy in my prior organization.

Forward-thinking, modern system with customizable templates. Great support when needed. Company demonstrates care about our individual mentorship program success. Responsive to wants and needs. If you're on the fence, I'd recommend a demo or watch a youtube about this platform.

Some ways to pull info and reports can be a little tricky. It's a complex system with an appealing and simple interface.

The implementation process was seamless. Together has a great team of reps that walk you through every step and answer questions promptly. The program itself is extremely user friendly, even in our heavy manufacturing industry where many folks aren't particularly tech savvy.

I believe this has been remedied but we would like the ability to operate on a rolling calendar so when new people join the company, they don't need to wait until the enrollment period.

This platform makes managing our mentorship program a breeze! The provided agendas really help guide the process, which was key for the first few sessions when people are a little shy and apprehensive.

My team seemed a little confused by the scheduling feature. I think they thought it would somehow integrate with their company Outlook calendar. Not a dislike; just a feature that needed us to provide a little more guidance.

The interface is really simple and usefull, it's easy to find what you are looking for.

THe design it could be better, more colors maybe

I really enjoyed the ease of use of the product in setting up a cadence of meetings and keeping track of goals.

Nothing in particular. The tool was great to use!

One of the best things about the team at Together is that they are constantly improving the platform. Everytime I turn around there is a new feature and the administrator view is constantly improving. One of the newer features that has been very impactful for our use is the monitoring health function. I am able to go in and see what mentoring relationships are not progressing as they should and can...

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At times there are certain areas in the admin view where I would like to click through for further details but I have to click out and go to look at reporting instead. The good news is that the team at Together is very receptive to feedback and constantly looking for ways to improve their product, so I have no concerns that this will be addressed in upcoming releases.

Our membership society had a huge need to launch a structured mentoring program, but we do not have enough staff to support it. After MUCH research, I pitched Together Mentoring to our Board of Trustees, and they approved. The whole process of working with the Together team was amazing. They customized the program to our needs (medical mentoring), set up tricky match algorithms based on our member...

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None! It's met every expectation we've had.

We moved from a series of excel sheets to the Together Platform, and after implementation, our program has tripled in size. The ease of use, robust reporting and dynamic updates - offering new functions and capabilities, I am so grateful we decided to purchase this software. The ease of enabling users to schedule directly in the platform, and admin functions to easily see feedback and monitor the pairings supports our program participants to stay on track and engaged. It also allows the admin to support relationships instead of spending hours with admin-related tasks.

As we had a pre-existing program, the onboarding process for past users, or those already in the program was challenging, although this isn't exactly a software issue.

The platform is also relatively easy to understand and navigate. The program suggest pairings based on proposed best fit. The platform developers are able to implement changes quickly.

The platform changes a lot. This is good from a process improvement standpoint, and the Together team does a nice job of signaling change. Nonetheless, it's frustrating as an administrator when things are shifting often. Also, some functions of the program (i.e. on the admin side) are not intuitive to navigate to.

The software is very easy to use for both administrators and end users. There was also a great amount of opportunity for customization throughout the process from creating the initial program, setting up the algorithm, email communications and pairing. Above all, the team goes above and beyond to ensure you have a successful setup, integration and launch for your mentoring program.

There were no areas that I saw as a con.

The backend view is very easy to navigate, and helping to resolve user issues is always simple. I have been receiving support around a couple of features which are in the process of being updated for efficiency, and I feel confident that where possible, suggestions and requests have been taken on board.

There are a couple of features which need tweaks. Some users had trouble understanding how their meetings were due to go ahead, or which platform they were meant to use - though this may be down to the user's own lack of understanding, a general set of instructions about this needs to be more prominent. When logging in, I have had to reset my password a few times as the system didn't seem to recognise what I knew to be the correct password. This happened three times in one day, but hasn't happened since and logging in has been fine apart from that. I have been receiving support around a couple of features which are in the process of being updated for efficiency.

I think the product was easy to use but the real key was [SENSITIVE CONTENT HIDDEN]. He could not have been easier to work with, accommodating, patient with our endless questions, he held our hand every step of the way and we knew we could rely on him if we had any hiccups. Of course we did (user error) and he jumped in and remedied the situation immediately. Everyone in our company is thrilled with the product and the overall experience. It has been a huge WIN for us an an organization. Thank you [SENSITIVE CONTENT HIDDEN], you ROCK!!!

We would like to have the ability to do reverse engineering. As an admin, I still struggle to get to where I need to to perform certain tasks, I think the navigation is not as intuitive as it could be as I wander around a lot trying to figure out how to do what I want.