What I like most about Qooper's mentoring software is how straight forward it is. It has all the functions you need. Nothing more, nothing less. Especially for mentors and mentees, the software is very user friendly. Next to that, it is easily manageable as an administrator as well. All the questions that might arise during the usage of the software can be easily answered by the many instruction video's Qooper offers, which saves you a lot of time. Last but not least, Qooper's customer support is excellent. I liked the fact that before having a demo, you could already explain your need and wants, which were dealt with in the demo. This personal approach was much appreciated by me and my colleagues. I look forward to starting our mentoring program and collecting our first results in the coming months!
Pros
- Very user friendly;
- Great customer service;
- Easy to join as a mentor/mentee;
- Professional design;
- Easily adaptable to your own needs and wants.
Cons
- Haven't found any cons yet.
Thank you for the speedy review Mike!
Rating breakdown
Likelihood to recommend: 9/10
We use Qooper to provide coaching and support to teachers in the field. The ease of use for our coaches to stay in constant contact with their mentees has increased the quality of teaching with the teachers we work with. Having the ability to support them through these trying pandemic times is critical and we look for Qooper to continue to expand our support to many teachers as they struggle with the new demands of teaching through a pandemic
Pros
The ease of use and intuitiveness of the application for our users. The training time was significantly reduced and users are more productive in their overall job because they have the communication tools necessary to be more effective. The Learning Steps and Assignments are critical features for our business and they work very well to allow needed progress.
Cons
We would like to be able to tie a step to a goal and have the ability to track progress on goals based on the goals themselves, not just the tags. In other words, providing metrics on the actual progression of assignments to meet goals.
Hi Wendy, thank you for the amazing review and we love to tell that our more advanced tracking and measurements will help you track the actual progression of assignments with milestones towards the goal. Looking forward to having this in your program!
Rating breakdown
Likelihood to recommend: 10/10
Overwhelmingly positive. [SENSITIVE CONTENT HIDDEN] and the Qooper team were always willing to hop on the phone and talk through and issue and make adjustments to the product to ensure it was meeting the needs of our organization and our users.
Pros
The product is incredibly easy to use for both the mentor/mentee users and the administrators. We were looking for a way to easily match over 200 mentors with mentees and Qooper made the process easy and streamlined. The customer service was top notch and I felt fully supported by the Qooper Team.
Cons
The product didn't meet our needs exactly, so we had to wait while some updates were made and new features were rolled out. However, the Qooper team was super responsive and made those updates incredibly quickly, allowing us to constantly iterate and make our program better.
Thank you for your amazing response Keenan! It is an absolute pleasure to work with you for Venture For America's program!
Rating breakdown
Likelihood to recommend: 8/10
All in all Qooper is a good mentoring system, but ideally all mentors would be able to use the video calling feature with file sharing. It was great to be able to make the matches in the system and handle most communication as well.
Pros
The Qooper mentoring platform keeps all information in one place and allows you to create training/learning modules. You are able to schedule all communication to mentors and mentees in advance through the system. You are also able to track mentor meetings and completion of training/learning modules.
Cons
The biggest challenge for us was the video calling feature. It worked well for some pairs, but not all (calls were dropping). In addition, you are not able to share files using the feature so may of our pairs used Zoom or another platform for their calls. In addition, emails sent from Qooper may end up in spam folders.
Rating breakdown
Likelihood to recommend: 8/10
Working with Qooper has been great. Omer is always very responsive to questions and requests that we have. Setting up and establishing the program was also seamless.
Pros
- flexibility of the program
- diversity of options and uses for users
- ability to track and monitor usage
- the video chat
- helpfulness of customer success manager
- it's on an app and is still affordable
- responsiveness around feedback from customers
Cons
Some additional features would be desired:
- group chat
- availability of a forum
- interactive with other programs such as zoom
R. Thank you for your excellent review. We were so happy to hear you decided to expand the program and the reviews from mentees, mentors and program managers! Please stay tuned for the additional features, we have a lot coming soon.
Rating breakdown
Likelihood to recommend: 10/10
https://qooper.io/pricing
We have pricing solutions that fits any organization from enterprises to universities and non-profits.
Australia (English)
Canada (English)
Deutschland (Deutsch)
United Arab Emirates (English)
España (español)
France (français)
Ireland (English)
México (español)
Nederland (Nederlands)
New Zealand (English)
Österreich (Deutsch)
Portugual (Português)
Singapore (English)
South Africa (English)
United Kingdom (English)