Vibe Pricing, Features, Reviews & Comparison of Alternatives

Vibe

Digital workplace platform for employee communications

4.0/5 (10 reviews)

Vibe overview

What is Vibe?

Vibe is a digital workplace platform designed to help organizations develop their company culture, elevate internal communications, and improve employee experience. The communication platform seamlessly integrates into existing digital workplaces using a combination of digital displays (signage), desktops (screen saver), and WebView to share content with employees such as health and safety messages, performance updates, recognition, and more.

Vibe helps companies to more frequently and efficiently communicate internal communication content with all employees, including within large mobile workforces, or teams spread across multiple sites or locations. Organizations are able to visually demonstrate principles on topics such as company values, purpose, code of conduct, and strategic objectives, as well as celebrate employee achievements, and guide employees to conduct themselves with integrity in all actions which represent the company. Vibe provides a selection of various curated content streams which organizations can choose from, which are fully integrated with popular business applications. The solution helps companies to elevate the employee experience and strengthen their level of influence, leading to improved business performance.

Vibe channels or content streams can also be used to build the company brand, and increase customer engagement by reinforcing messages such as corporate commitment to causes, customer promises, as well as showcase industry recognition, awards and certification. Vibe supplies all the necessary equipment and systems from which users can stream content to keep customers engaged while in the waiting room, reception, or meeting room.
www.digitalcomms.nz

Pricing

Starting from
$950/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Japan

Supported languages

English
Vibe screenshot: The dashboard enables organizations to setup and communicate their values, purpose, code of conduct, health and safety messages, promote strategic objectives, give performance updates, demonstrate recognition and celebrate achievementsAdmin vs Portal - What's the difference? | Vibe.fyiVibe screenshot: Manage and curate various communications and content streams via mobile device

Vibe user reviews

Value for money
Features
Ease of use
Customer support
  3.4
  3.6
  3.1
  4.4
Mana Ashford

Project AWHI

Used weekly for 6-12 months
Reviewed 2020-04-20
Review Source: Capterra

Very good and very proactive. Great support for the Vibe team which help guide our fresh eyes through the implementation stage of what we wanted to achieve.

Pros
How we could personalise it and make it unique to our business so it couldn’t be duplicated. Also having the option to integrate other parts of our business together on the one platform. Connect all of our business units together and have three channels, overall business, regional business and individual businesses.

Cons
It’s fit for purpose for what we want to achieve. At this stage we don’t have a “least”

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Harris

GS1 New Zealand: 18 months later

Used weekly for 1-2 years
Reviewed 2020-04-13
Review Source: Capterra

This software has helped stop geographical office separation and team siloing. The next development steps we want to take on this software will help those be solved even further. Meetings are shorter and we can get immediate reporting to the whole business on performance without having to send more and more emails to get the data required.

Pros
It is easy to update data through Google Sheets and customer support is really easy to get a hold of. If I want to talk to someone, one of the team will answer the phone and they also make a point of regular catch-ups which counts for a lot. In terms of software we asked for a lot originally and Vibe did a really good job of bringing those visions to life as we had imagined them. If I want to add a quick slide in for a birthday or whatever then that's easily done too, which is cool, you're not stuck with what you ordered out of the box if you quickly need an extra.

Cons
There are some functionality issues, with the latest being particularly problematic, where the screens won't function as they're meant to or data doesn't pull through. Every few months I will have to ask Support to re-establish me as an administrator or I cannot make changes, it's the little things liked that which become annoying over time. There are some character issues too, where I can't see if I'm going past the point of it being a readable headline in the news section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Geoff Fitzpatrick

Vibe video interface, a series peaks and troughs.

Used daily for 1-2 years
Reviewed 2020-04-13
Review Source: Capterra

Overall the experience has been one of highs and lows. When it's working well it's been great. When it's not working correctly it's been nothing more than frustrating. Some great people involved on the help desk side. I'd like to see Vibe's user interface have some much needed upgrades, some of which have been promised.

Pros
Vibe is a great platform for sharing business and social information amongst our team members how are spread out in different locations.

Cons
The interface is dated, non-intuitive and can be difficult and slow to operate. This quarter we've had quite a lot of technical issues which have only just settled back to a satisfactory state before we'v had to go into lockdown. We haven't been using Vibe since lockdown has started.

Response from Labyrinth Solutions


Hi Geoff, thank you for your review and outlining your concerns about the interface and the technical issues you have experienced.
Firstly, the good news is we are well underway with the new Vibe interface, which will provide a modern and intuitive user experience. We are on track to roll-out the new interface by the end of this quarter.
With regards to the performance issues, these Issues were due to the migration of our Vibe cloud infrastructure to Microsoft Azure. We are happy to report these issues have been resolved with the release of recent update, so you should be seeing big improvements in performance. I will contact you personally on Monday to make sure you are not experiencing any further issues and see if you would be interested in reviewing the new Vibe interface, prior to it being released.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Libby Osborne

Vibe Review

Used weekly for 2+ years
Reviewed 2020-04-15
Review Source: Capterra

Pros
Vibe is a great internal communications tool that is user-friendly and customisable to your business. Their customer service team is friendly and quick to get in touch is you have a query or issue.

Cons
When uploading new content like a slide, it would be great if there was a 'NOW' option when selecting the time for the start date. I would also be beneficial to drag and drop content when uploading it on to vibe.

Response from Labyrinth Solutions


Hi Libby, thank you for your product review of Vibe and feedback about our customer service.

With regards to selecting the publish start date, if you leave this field blank it will publish the slide immediately. If this doesn't answer your request, please reach out to support@labyrinth.co.nz, and we can look to incorporate this as part of the slide manager upgrade, which we are currently working on.

Regarding the ability to drag and drop content for uploading. We will be releasing the new Image Manager, which supports dragging images to upload to Vibe. This upgrade will be release in the next 1 - 2 weeks. The new slide manager, which we are working on now and planning to release in June, will streamline the management of slides within one central page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jacqui Reed

Vibe Review

Used weekly for 6-12 months
Reviewed 2020-04-07
Review Source: Capterra

Pros
Share information to staff across New Zealand that isn't always available to them easily. Different slide templates available - something always that works with what you want to share.

Cons
Theres little that we can change about existing slides, e.g. move bubbles, change size of pictures, stop moving pictures. We want to use the template but update small things. Slides in portal are very slow to update which makes it difficult to use. Have error messages in admin section.

Response from Labyrinth Solutions


Hi Jacqui, thank you for your feedback and outlining your concerns about the existing slides.
As part of our upgrade to the Vibe interface, which will be released at the end of this quarter, we are building in more flexibility into our slide templates to allow for greater customisation. The issue you have experienced with slides being slow to update, was due to performance issues we experienced after the migration of our Vibe cloud infrastructure to Microsoft Azure. We are happy to report these issues have been resolved and you should be seeing big improvements in the speed in which slides are updating. Our support team will have been in touch with you about the error message in the Admin section, which we are monitoring.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Vibe pricing

Starting from
$950/month
Pricing options
Subscription
View Pricing Plans

Pricing (NZD) is based on a subscription plan and the number of digital displays.

Vibe features

Activity Dashboard
Employee Database
Third Party Integration

API (554 other apps)
Activity Tracking (282 other apps)
Applicant Tracking (328 other apps)
Automatic Notifications (407 other apps)
Customizable Branding (321 other apps)
Customizable Reporting (310 other apps)
Data Import/Export (313 other apps)
Employee Management (362 other apps)
Employee Onboarding (259 other apps)
Employee Portal (264 other apps)
Employee Self Service (256 other apps)
Performance Management (254 other apps)
Real Time Reporting (275 other apps)
Recruitment Management (287 other apps)
Reminders (272 other apps)
Reporting & Statistics (495 other apps)
Self Service Portal (361 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Vibe

Key features of Vibe

  • Social recognition
  • Health & wellness programs
  • Employee guides
  • Cultural alignment
  • Employee communication
  • Integrate with digital signage, desktop and WebView
  • Multiple curated content streams
  • Fully integrated with leading business applications
  • Strategic objectives
  • Rewards and recognition
  • Achievements
  • Code of business conduct
  • Social media integration
  • Dashboard
  • Access control
  • Web portal
  • Create and edit slides and playlists
  • Uptime monitoring
  • Drag & drop interface
  • Schedule slides and playlists
  • Broadcast internal communications
View All Features

Benefits

With Vibe...
Employees better understand the big picture, and how they fit in
Employees are more productive, because they see more meaning to their work
Keep your brand promise top-of-mind, improving customer satisfaction
Leadership can better motivate, inspire and engage with employees
Create a culture of open communication
Realise efficiencies by reducing reliance on tired communication methods