Whale - 2026 Pricing, Features, Reviews & Alternatives

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

Whale provides a browser extension, which allows staff members to access learning content within existing business applications through plug-and-play integration.

The solution offers a WYSIWYG editor, which teams can utilize to record screens, create step-by-step video tutorials, customize content based on job function, department, or location, and store materials across playbooks, libraries, and cards.

Administrators can set up an ownership system to monitor and review content, interlink documents using tags or color codes, and let subject matter experts update their knowledge base according to industry guidelines.

Employees can also use a self-service portal to browse or search for learning content using filters specific to their skills, tags, and departments.

Whale facilitates integration with several technology providers and applications such as Microsoft Teams, OneDrive, Google Drive, Salesforce, ConnectWise, HubSpot, and more.

It provides an insights dashboard, which lets managers analyze the team's performance and gain visibility into knowledge gaps and create assignments to improve specific user skills.