DoTimely Reviews - Pros & Cons, Ratings & more

Kickserv

Service Fusion

Synchroteam

Time To Pet

Scout

When I Work

Acuity Scheduling

DoTimely is an all-in-one solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching, pool cleaning, pest control and handyman businesses with features for scheduling, invoicing, communication tools, and more. You can run your business from anywhere with app

DoTimely

Android

Web-based

iPad

iPhone

Owner

I love the functionality of this app and how useful it is for my pet sitting business. It has so many features to compare to the leading competiter.

The DoTimely  team is very quick to respond when I have any issues and were so great getting me started on the app. I am so happy I chose this company to help me manage my business.

Business Owner

I love it and I'm so glad I switched over from another software. My client's love it also and they can easily book from the app now.

It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Sr. Enterprise Account Manager

Sometimes the schedule takes a bit to update, so you may click on the wrong appointment and cancel it or schedule something for the wrong day.

The user experience for our clients' is great because they know what is going on with the service they hired. For the staff it's a great way to keep things organized.

Small Business Owner

I love that my clients can sign in and electronically choose the dates and services they are interested in.

I love how cheap the program is and how easy it is for my customers to book appointments.

Co-owner

Amazing cost, ease of use, responsive customer service.

I love the ease of use and all in one features.

The only things that missing, for me, is dog boarding features.

Great value for the money. Unlimited clients and employees, and the only fees are for invoicing.

My least favorite thing is that some accidents are permanent unless I email them and have them fix it from their end. EX: Putting the wrong expiration date on packages.

We also like the reminder emails regarding pet vaccination expiry and pet birthdays, and the integrated client key inventory. All of these features are free to use as well.

owner

The support team is very responsive to my questions, which I had many.

If you have a employee with limited data it isn't usable. You have to use a work around if you have future appointments that you have to schedule but aren't' placing on a team member immediately.

Operations Manager

It has been very intuitive and easy for all of our employees and customers to learn and use.

It would be great to have more integration with external calendars and ways to customize the look of the app for personal business.

Google Forms

Fresha

Use it for dog walking service I am part of as a side hustle

Use for Dog Walking

Overall it fits my business needs very well!

Professional Dog Mom LLC Review of DoTimely

I’m so pleased with this tool. It saves me a lot of time and money, plus our clients love it!

One of the best decisions I made for our business

Hi Akira,
We really do appreciate your feedback and will continue to listen to our customers to enhance the experience. 

This keeps me on track each day and helps me plan and coordinate my schedule.

Great App for the Service Industry

Hi Paige,
Thanks for your feedback. We do offer text message services. Please reach out to our support to get that turned on for your account. Also, you can send photos to your customers using the Chat feature at any time.

Every time I've had a question relating to set up or use of the app, customer service is very quick to respond. 
I'm more than pleased to be using this software and will continue to use it

Must have app!

Hi Kimiko,  Thanks for sharing your feedback.  It is great to know you are using lot of DoTimely features that add value to your business. We are always looking to add new features that help our customers. 

I love it and I'm so glad I switched over from another software. My client's love it also and they can easily book from the app now. It's very convenient and made my business run smoother! :-)

Love this app for my pet care business!

Hi Leila,
We are happy to hear you are enjoying using DoTimely. Thanks for your feedback. 

We rely on the HUB for easy and archived communications with our staff all day every day. 

Great team communication tool!

Hi Carolyn,
Thanks for your feedback. We really appreciate it.

It has been amazing! its saved me tons of money using Do Timely, kept me more organized, given new clients more peace of mind and on the rare occasions ive had issues or questions, their support staff has been quick to reply and fix my issues (usually of my own doing).

Such Amazing Support!!

Hi Cody,
We really appreciate your feedback.

Great tool for my internal communication 

Rinku,
We really appreciate your feedback. 

Customer service are always very quick to respond and deal with any issues 5 star service 

Do Timely does exactly what it says!

Hi Anna,
Thanks for your feedback. We really appreciate it.

Great customer service.  When I started using the software they set up a phone call with an expert who walked me through getting started and answered all of my questions.  When I email them with questions I get a super fast response every time.  

Value 

Hi Tisha,
Thanks for your feedback. We really appreciate it.

Can't live without it.

Hi Ken,
Thanks for your feedback. We really appreciate it.

DoTimely has completely resolved our scheduling and invoicing issues. 

Pet services

Hi Jerome, 
We really appreciate your comments.

Been using it for over 2 years now and dont plan on switching. Super easy to learn.

Easy to use

Hi Melanie, 
Thanks for giving your feedback.

Convenient for Small Business

Hi RaDasha,
Thanks for giving your feedback. 

A million thanks!

DoTimely has been AMAZING to work with.  The price is right for the excellent service I receive.  They are quick to respond to a question, and they really care about me as a person and business owner.  They know software and have a personal touch!!  Highly recommend!!!

5 star customer service

Liz,
We really appreciate your feedback.

So Happy I found this!

Hi Dina,  we really appreciate your feedback.

Great app 

DoTimely is a great , it help me to keep on track all my walks appointment and if I ever needed anything like with app issues they promptly handle it. I highly recommend 

Great 

Hi Julia, we really appreciate your feedback.

DoTimely is not only a huge time saver as a business owner, it also provides immense value to our customers. It's a no-brainer for a pet business owner.

Excellent platform for managing business

Hi Alex we really appreciate your feedback.

DoTimely customer service is out of this world!! You call, email or chat online either way I get very quick responses--they are also very patient to explain any questions to you and so very helpful and kind!!!

Awesome Customer Service

If you own/operate a pet care business, DoTimely is the single-most important tool you need to stay organized and efficient.

Our experience running our pet care business on DoTimely's platform has been very positive!

Thanks Josh for your partnership and as always really appreciate your feedback. 

Super easy to use, and the customer support is great!

Jennifer, we really appreciate your feedback. 

Just what I was looking for!

Stacy, we really appreciate your feedback. 

DoTimely Reviews

Suggested alternatives

Pros and cons

85 reviews