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800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers
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800.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
800.com overview
What is 800.com?
800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. It offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number. Administrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.
Who uses 800.com?
Reviews for 800.com come from a wide variety of industries, including construction (7% of reviewers), financial services (5%), and real estate (4%). The most frequent use case for 800.com cited by reviewers is business phone systems (55% of reviewers).
What do users say about 800.com pricing?
Most users consider 800.com to deliver excellent value for money and they appreciate the affordable, transparent pricing. Most reviewers indicate that the features suit small businesses well, though a few users feel the cost could be lower.
Starting price
per month
Pros & Cons
Responsiveness
Affordability
Simplicity
Routing
Messaging
Satisfaction
800.com’s user interface
800.com pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about 800.com?
Reviewers appreciate 800.com for its easy setup, user-friendly interface, and reliable phone number management, making it simple to route calls and manage multiple lines. They value the responsive customer support, affordable pricing, and flexibility for small businesses, noting that it helps maintain a professional image and improves communication with clients. They find voicemail and text messaging features useful, though some mention limitations and occasional technical issues.
Users report that call management is generally effective, but some experience missed notifications and glitches with the app. They say most issues are resolved quickly by support, though a few wish for better pricing options and more robust features.
Select to learn more
Who uses 800.com?
Based on 301 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
800.com's key features
Most critical features, based on insights from 800.com users:
All 800.com features
Features rating:
800.com awards
800.com alternatives
800.com
Starting from
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Per month
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Per month
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Starting from
25
Per month
800.com pricing
Pricing plans
Pricing details:
User opinions about 800.com price and value
Value for money rating:
Of 34 reviews that provide robust commentary on 800.com's price and value, 91% mention it in a positive light.
Most users consider 800.com to offer great value for money. They appreciate the competitive and affordable pricing, which does not compromise on quality. Users think the pricing plans are simple and transparent, with no unexpected charges. They find the features provided to be very useful for small businesses at a fair price. Reviewers indicate that the ease of setup and customization adds to the overall value. Some users report that the customer support is exceptional and responsive, further enhancing the value. However, a few users feel that the cost could be lower or more aligned with the service level provided.
, and
To see what individual users think of 800.com's cost and value, check out the review excerpts below.
800.com integrations (1)
Top integrations
800.com customer support
What do users say about 800.com customer support?
Customer support rating:
We analyzed 64 verified user reviews to identify positive and negative aspects of 800.com customer support.
Widespread user sentiment highlights 800.com's customer service as responsive, helpful, and easy to reach when issues arise.
A number of users praise the support team's professionalism, friendliness, and ability to resolve problems quickly.
Multiple users found setup assistance and step-by-step guidance from customer support especially valuable for small businesses.
A limited number of users report slow or unresponsive support, especially during number transfers, and difficulty reaching support by phone.
Support options
To see what individual users say about 800.com's customer support, check out the review snippets below.
“The customer service is excellent. If you reach out with a question, they often answer within hours, and with pointed details. Plus, the services are at great values for small-business owners.”
Arziki P.
CEO
“What we liked the most about 800.com was how simple it was to set up, how helpful the customer service team was, and how easy everything was to understand in regards to solving our problem when we needed to purchase a new 1-888 number that suited our small business.”
Nazareth S.
Chief Operations Officer
“When we needed to transfer a number, it took over 30 days and support was unresponsive with no phone option.”
Amitai S.
Owner
800.com FAQs
800.com has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of 800.com?
800.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does 800.com support?
800.com supports the following languages:
English
Q. Does 800.com support mobile devices?
800.com supports the following devices:
Android, iPad, iPhone
Q. Does 800.com offer an API?
Yes, 800.com has an API available for use.
Q. What level of support does 800.com offer?
800.com offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum
