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Aline
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based VoIP phone system
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Aline - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Aline overview
What is Aline?
Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing, recording, shared extensions, live chat and various other functionalities. Other features include customizable caller ID, virtual fax, call transfer, remote access, and spam blocking.
The application enables employees to collaborate by sending text messages, images, or attachments. Users can monitor the agents attending calls and check team member’s availability before making any transfer. Aline also enables agents to add more users into a conference, put calls on hold, and view previous conversations. Administrators can change operation times, access reports, maintain call queues, collect voicemail, and coach agents through call whispering.
Aline offers integration with various third-party applications such as SugarCRM, NowCerts, Zoho, Vtiger, Zendesk, and more. It sends voicemail transcriptions to the user’s mailbox and allows them to switch devices during a call. Organizations can also enhance customer’s call experience through on-hold commercials, music, and inbound virtual receptionist (IVR) capabilities.
Starting price
Alternatives
with better value for money
Aline’s user interface
Aline reviews
Overall rating
4.3
/5
6
Positive reviews
83
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
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3
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1
5
0
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1
Aline's key features
Most critical features, based on insights from Aline users:
All Aline features
Features rating:
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Aline pricing
Value for money rating:
Starting from
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User opinions about Aline price and value
Value for money rating:
Aline integrations (13)
Aline support options
Typical customers
Platforms supported
Support options
Training options
Aline FAQs
Aline has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Aline support?
Aline supports the following languages:
English
Q. Does Aline support mobile devices?
Aline supports the following devices:
Android, iPhone
Q. Does Aline offer an API?
No, Aline does not have an API available.
Q. What level of support does Aline offer?
Aline offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat