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Dynamics 365 Business Central Logo

Enterprise resource planning for SMBs, formerly Dynamics NAV

Table of Contents

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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Dynamics 365 Business Central overview

Based on 204 verified user reviews

What is Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case cited by reviewers is accounting (36%).

What are the most popular integrations for Dynamics 365 Business Central?

The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

8per user /
per month

Pros & Cons

Integrations

Training and Learning Curve

Reporting

Customization

Dynamics 365 Business Central’s user interface

Ease of use rating:

Dynamics 365 Business Central pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(21)
3-4(92)
5(91)

What do users say about Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case cited by reviewers is accounting (36%).

Select to learn more


Who uses Dynamics 365 Business Central?

Based on 204 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Retail
Electrical/Electronic Manufacturing
Financial Services
Others

Use cases

Business Management
Accounting
Project Management
Bill of Materials
Distribution

Dynamics 365 Business Central's key features

Most critical features, based on insights from Dynamics 365 Business Central users:

Income & balance sheet
Billing & invoicing
Purchase order management
Budgeting/Forecasting
Multi-Currency

All Dynamics 365 Business Central features

Features rating:

Accounting
Accounts payable
Accounts receivable
Activity dashboard
API
Bank reconciliation
Billing & invoicing
Bills of material
BOM creation
Budgeting/Forecasting
Budget management
Business intelligence
Calendar management
Cash flow management
Cash management
Collaboration tools
Consolidation/Roll-Up
Contact management
CRM
Dashboard
Demand forecasting
Document management
Employee management
Estimating
Financial management
Financial reporting
Fixed asset management
For metal fabrication
General ledger
HR management
Income & balance sheet
Integrated business operations
Inventory management
Inventory tracking
Invoice management
Item management
Key performance indicators
Mobile app
Multi-Currency
Multi-Location
Multiple projects
Order management
Performance metrics
Predictive analytics
Production management
Profit/Loss statement
Project costing
Project management
Purchase order management
Purchasing & receiving
Quality management
Quotes/Estimates
Real-Time data
Real-Time reporting
Receipt management
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource management
Returns management
Sales forecasting
Sales order management
Sales tax management
Supplier management
Supply chain management
Task management
Transaction management
Version control
Warehouse management
Workflow management

Dynamics 365 Business Central alternatives

Dynamics 365 Business Central logo

Starting from

8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

38

Per month

Free trial
Free version
Ease of Use
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Value for Money
Customer Support
Dynamics 365 logo

Starting from

50

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Odoo  logo

Starting from

31.1

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dynamics 365 Business Central pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team Members

8

/user

Per month

Contact vendor for more details

Premium

100

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Manufacturing
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Service Management
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

Essentials

70

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

User opinions about Dynamics 365 Business Central price and value

Value for money rating:

To see what individual users think of Dynamics 365 Business Central's price and value, check out the review snippets below.

“Dynamics 365 Business Central offers strong reporting tools, reliable security, and smooth integration with other Microsoft products.”
Verified reviewer profile picture

Hameeda T.

Analyst

“Customer support is helpful, and the system handles expense tracking and financial processes efficiently.”
Verified reviewer profile picture

Hameeda T.

Analyst

Dynamics 365 Business Central integrations (70)

Integrations rated by users

We looked at 204 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.

Integration rating: 4.9 (12)

merged to Word. For many clients I setup what I call a 3-D merge. Where it would first merge which documents, then merge contact information into the selected documents. A really great thing.

MR

Micky R.

Operations Manager

Integration rating: 4.7 (10)

We use Monday to send out reports and information automated.

JM

Jelissa M.

Commercial Reporting, Analytics, and Admissions Manager

Integration rating: 4.7 (8)

All the emails related to a project or talent management goes right into Monday.com. It's great

Scheduling of appointments.

PD

Patricia D.

Manager Business Administration

1/2

Integration rating: 5.0 (5)

PayPal logo
PayPal

Integration rating: 5.0 (4)

Integration rating: 4.7 (4)

Dynamics 365 Business Central support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Videos
Webinars
Documentation

Dynamics 365 Business Central FAQs

Q. Who are the typical users of Dynamics 365 Business Central?

Dynamics 365 Business Central has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Dynamics 365 Business Central used for?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.


Q. Does Dynamics 365 Business Central support mobile devices?

Dynamics 365 Business Central supports the following devices:
iPhone, iPad, Android


Q. What level of support does Dynamics 365 Business Central offer?

Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

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