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Ease
5
112
4
42
3
12
2
2
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Benefits & HR administration for employers & brokers
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Ease - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Ease overview
Based on 172 verified user reviews
What is Ease?
Ease is a benefits administration tool offering key features such as online benefits enrollment and health insurance administration, among others.
Who uses Ease?
By industry, Ease reviewers are most commonly professionals in insurance (74%). The most frequent use case for Ease cited by reviewers is benefits administration (92% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Enrollment
Paperless Management
Customer Support
Employee Management
Integrations
Pricing
Ease’s user interface
Ease pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Ease?
Ease is a benefits administration tool offering key features such as online benefits enrollment and health insurance administration, among others.
Select to learn more
Who uses Ease?
Based on 172 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Ease's key features
GetApp's analysis of 38 verified user reviews collected between August 2021 and July 2024 identifies Ease's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Ease's Online Benefits Enrollment capabilities. They report it simplifies additions, deletions, and changes, making the process more manageable. Users find it user-friendly for both employers and employees, with all benefit elections housed in one place. They highlight the ease of use during Open Enrollment and the ability to send reminders without HR intervention. However, some users mention difficulties with changing elections and occasional connectivity issues with carriers. Of the 19 Ease users who gave detailed accounts of their use of Online Benefits Enrollment, 100% rated this feature as important or highly important.
Reviewers indicate Ease's Health Insurance Administration capabilities are valuable for setting up and managing benefit plans. They find it helpful to have SBCs, forms, rates, and carrier documents in one place. Users appreciate the direct feed to providers, reducing duplicate entries and extra steps. They report it simplifies enrollment for new hires and ongoing administration. However, some users experience delays in customer support and connectivity issues with certain health insurance companies. Of the 18 Ease users who gave detailed accounts of their use of Health Insurance Administration, 94% rated this feature as important or highly important.
All Ease features
Features rating:
Ease alternatives
Ease pricing
Value for money rating:
Starting from
No pricing info
User opinions about Ease price and value
Value for money rating:
To see what individual users think of Ease's price and value, check out the review snippets below.
Stephanie A.
HR Director
Kennedy H.
HR Manager
Ease integrations (13)
Integrations rated by users
We looked at 172 user reviews to identify which products are mentioned as Ease integrations and how users feel about them.
Integration rating: 4.0 (6)
Integration rating: 4.0 (4)
“Our entire HR/Benefit/Payroll suite is housed in Paylocity so the ClearCo integration was amazing to have automation from ATS to flow into Paylocity to save time for our team.”
Lisa J.
HR Manager
Other top integrations
Ease customer support
What do users say about Ease customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Ease customer support.
Widespread user sentiment highlights Ease's support team as responsive, friendly, and accessible when help is needed.
A significant portion of users appreciate the knowledgeable staff, detailed guidance, and helpful resources like checklists and videos.
A minority of users report inconsistent support quality, slow response times, and difficulty getting timely or effective resolutions.
Support options
Training options
To see what individual users say about Ease's customer support, check out the review snippets below.
“Ease provides very details support with check lists, tasks and videos to guide ease administrators.”

Victoria W.
Account Executive
“I especially LOVE/appreciate that if I get stuck on something, EASE customer service is TOP NOTCH.”
Blanca G.
Account Executive-EB
“My agent support team often just sends me a video to watch rather then helping me.”
Holly R.
Broker
Ease FAQs
Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 70,000 SMBs use Ease for benefits and HR.
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