App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

eFax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure online fax-by-email service
Table of Contents
eFax - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
eFax overview
What is eFax?
eFax is a web-based fax service which allows companies to send and receive faxes via email from their desktop, laptop, tablet, or smartphone using their existing fax numbers. It allows users to safely and securely transmit fax documents to a recipient’s email inbox to ensure the confidentiality of sensitive information. eFax offers a convenient and efficient way to fax, eliminating the need for a fax machine. The eFax mobile app allows you to fax directly from your mobile device, giving you the flexibility to manage your faxes on the go.
eFax offers a range of plans designed to cater to your business's faxing requirements, enabling your team to securely send, receive, modify, and digitally sign important business faxes, no matter where they are. Need a HIPAA compliance solution? We got a plan for that!
eFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications, enabling them to operate more efficiently and with confidence in the digital age. Empower your staff to securely receive, edit, sign, and send business faxes even while they are on the road. The HIPAA compliant eFax Mobile app for iOS and Android devices puts full fax functionality at your employees fingertips no matter where they are.
Key benefits of using eFax
- Electronic Signature: No need to print, sign and scan to move a document forward. Instantly create or add signatures electronically to documents.
- Large File Sharing: Share files of any size such as promo videos, high resolution images and more without resulting in a blocked email.
- Native mobile apps are available for iPhone and Android.
Starting price
per month
Pros & Cons



Transmission
Usability
Distribution
Affordability
eFax’s user interface
eFax pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.1
Ease of use
4.1
Customer support
3.6
Reviews sentiment
What do users say about eFax?
Users report that eFax makes sending and receiving faxes easy and convenient, allowing them to manage documents online without a physical fax machine. They find it helpful for remote work, appreciate confirmation emails, and say it saves time and reduces paper clutter, though some mention occasional issues with spam and slow loading times.
Reviewers feel the service is generally user-friendly and straightforward, with quick uploads and easy navigation. They note that pricing can be higher than alternatives, and some wish for more competitive rates or fewer limitations on file size and page counts.
Select to learn more
Who uses eFax?
Based on 70 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
eFax's key features
Most critical features, based on insights from eFax users:
All eFax features
Features rating:
eFax alternatives
eFax pricing
Value for money rating:
Starting from
18.99
Per month
User opinions about eFax price and value
Value for money rating:
To see what individual users think of eFax's price and value, check out the review snippets below.
Mary W.
HR Specialist
Danielle M.
Revenue cycle manager
eFax integrations (15)
Integrations rated by users
We looked at 70 user reviews to identify which products are mentioned as eFax integrations and how users feel about them.
Integration rating: 5.0 (1)
eFax support options
Typical customers
Platforms supported
Support options
Training options
eFax FAQs
eFax has the following pricing plans:
Starting from: $18.99/month
Pricing model: Subscription
Q. Who are the typical users of eFax?
eFax has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does eFax support?
eFax supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Korean, Polish, Portuguese, Spanish, Swedish
Q. Does eFax support mobile devices?
eFax supports the following devices:
Android, iPad, iPhone
Q. Does eFax offer an API?
Yes, eFax has an API available for use.
Q. What other apps does eFax integrate with?
eFax integrates with the following applications:
Google Workspace, Google Drive, iCloud
Q. What level of support does eFax offer?
eFax offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)



















