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eFax Logo

Secure online fax-by-email service

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Table of Contents

eFax - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

eFax overview

What is eFax?

eFax is a web-based fax service which allows companies to send and receive faxes via email from their desktop, laptop, tablet, or smartphone using their existing fax numbers. It allows users to safely and securely transmit fax documents to a recipient’s email inbox to ensure the confidentiality of sensitive information. eFax offers a convenient and efficient way to fax, eliminating the need for a fax machine. The eFax mobile app allows you to fax directly from your mobile device, giving you the flexibility to manage your faxes on the go.

eFax offers a range of plans designed to cater to your business's faxing requirements, enabling your team to securely send, receive, modify, and digitally sign important business faxes, no matter where they are. Need a HIPAA compliance solution? We got a plan for that!

eFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications, enabling them to operate more efficiently and with confidence in the digital age. Empower your staff to securely receive, edit, sign, and send business faxes even while they are on the road. The HIPAA compliant eFax Mobile app for iOS and Android devices puts full fax functionality at your employees fingertips no matter where they are.

Key benefits of using eFax

- No Fax Equipment or Fax Maintenance: No need to worry about software or hardware expenses.

- Electronic Signature: No need to print, sign and scan to move a document forward. Instantly create or add signatures electronically to documents.

- Large File Sharing: Share files of any size such as promo videos, high resolution images and more without resulting in a blocked email.

- Native mobile apps are available for iPhone and Android.

Starting price

18.99 /
per month
try for free

Pros & Cons

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Transmission

Usability

Distribution

Affordability

eFax’s user interface

Ease of use rating:

eFax pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(9)
3-4(28)
5(33)

What do users say about eFax?

Users report that eFax makes sending and receiving faxes easy and convenient, allowing them to manage documents online without a physical fax machine. They find it helpful for remote work, appreciate confirmation emails, and say it saves time and reduces paper clutter, though some mention occasional issues with spam and slow loading times.

Reviewers feel the service is generally user-friendly and straightforward, with quick uploads and easy navigation. They note that pricing can be higher than alternatives, and some wish for more competitive rates or fewer limitations on file size and page counts.

Select to learn more


Who uses eFax?

Based on 70 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Hospital & Health Care
Health, Wellness and Fitness
Information Technology and Services
Others

Use cases

Fax Server
File Sharing
Digital Signature

eFax's key features

Most critical features, based on insights from eFax users:

Electronic faxes
Email to fax
Archiving & retention
Fax to email
Encryption
Delivery tracking

All eFax features

Features rating:

Reporting & statistics
HIPAA compliant
Email management
Automated routing
Whitelisting/Blacklisting
Alerts/Notifications
Document storage
Electronic signature
Search/Filter
Third-Party integrations
Template management
Tagging
Self service portal
Secure data storage
API
Purchasing & receiving
Multiple user accounts
Monitoring
Audit trail
Full text search
FoIP
File sharing
Fax Management
Compliance management
Document templates
Document management
Digital signature
Contact management
Contact database

eFax alternatives

eFax logo
visit website

Starting from

18.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eGoldFax logo
visit website

Starting from

29.99

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
FaxLogic logo
visit website

Starting from

49.95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Submit.com logo
visit website

Starting from

5995

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

eFax pricing

Value for money rating:

Starting from

18.99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
start trial

User opinions about eFax price and value

Value for money rating:

To see what individual users think of eFax's price and value, check out the review snippets below.

“The ability to send faxes online is a huge time-saver, and I immensely appreciate the confirmation emails that eFax sends to give me the peace of mind that my fax was successfully transmitted.”
MW

Mary W.

HR Specialist

“Great user friendly product. Love that faxes come straight to my inbox.”
DM

Danielle M.

Revenue cycle manager

eFax integrations (15)

Integrations rated by users

We looked at 70 user reviews to identify which products are mentioned as eFax integrations and how users feel about them.

TrialWorks logo
TrialWorks

Integration rating: 5.0 (1)

eFax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
In Person
Documentation

eFax FAQs

Q. What type of pricing plans does eFax offer?

eFax has the following pricing plans:
Starting from: $18.99/month
Pricing model: Subscription


Q. Who are the typical users of eFax?

eFax has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does eFax support?

eFax supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Korean, Polish, Portuguese, Spanish, Swedish


Q. Does eFax support mobile devices?

eFax supports the following devices:
Android, iPad, iPhone


Q. Does eFax offer an API?

Yes, eFax has an API available for use.


Q. What other apps does eFax integrate with?

eFax integrates with the following applications:
Google Workspace, Google Drive, iCloud


Q. What level of support does eFax offer?

eFax offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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