eFax Corporate Features

eFax Corporate

Secure Online Fax Service

3.54/5 (13 reviews)

eFax Corporate Feature Summary

  • Digitized Signature
  • Large File Sharing
  • Local and Toll Free Numbers
  • Lifetime Storage
  • Searchable Faxes
  • Available for iPhone® and Android

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Competitor Feature Comparison

Fax Management
Monitoring
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Fax Management
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Mobile apps

iOS App


2,140 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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eFax Corporate Feature Reviews

8 reviewers had the following to say about eFax Corporate's features:

Candace Eason

eFax securely sends your documents!

2018-04-22

The benefits of eFax is sending outgoing or receiving incoming faxes via a personally selected fax number. eFax allows users to manage account online. eFax is a great online faxing tool.

Pros

eFax allows end-users to send documents online. eFax offers a free trial to send 150 pages per transfer. eFax allows end-users to send 150 incoming as well as outgoing faxes per the free trial. eFax does not require an initial activation fee. eFax allows end-users to select personal faxing number. eFax offers two types of subscriptions such as Plus and Pro with two different types of feature prices.

Cons

eFax at one point in time was a free service and now requires payment. eFax interfaces with a third party cloud storage. eFax collects cookies and session cookies ID per user and their computer. eFax company server stores personal information that may identify the user. eFax is required to maintain information per user for a limited time, within the terms of agreement of privacy, that time frame is unidentifiable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Richmond

Free trial scam!

2018-06-28

Pros

Functionality was clunky but worked as intended. I was able to receive confirmation of my fax getting submitted which was ok.

Cons

In 2018 I should not have to call between certain hours of the day to cancel a free trial just so you can force me to make my way through endless automated menus and have to chance to upsell me whenever you do decide to answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Jon Amburn

Integrates well and is reliable

2018-04-17

Pros

I love how easy this is to use and the level of integration it has with our software.

Cons

There are obscure file\page size limits on faxes sent through their API. They have a new version but it does not work with our software yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Seuring

Simple setup

2018-04-12

Pros

We were able to integrate eFax in to a web app quickly and easily, and draw out received files without a lot of hassle.

Cons

Setting up multiple lines was a little confusing at first but we were able to make this work without problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Reasonably priced, cloud based secure fax solution. Easy to adopt and fairly straight forward use.

2018-04-04

Quick deployment of a cloud based, secure/encrypted eFax solution. Didn't break the budget.

Pros

Access inbound and outbound faxes from any device with a browser, securely. Automatic e-archive of fax communications.

Cons

The performance for us is just very slow. I don't know if this is due to the encryption implementation or what, but the faxes are slow to load across different browsers and from different PCs. Not a deal killer, but annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Riemer

Segregating fax lines and moving to the cloud

2018-04-19

Pros

Also have mobile apps.

Cons

efax is not HIPPA Compliant, however the same company owns sFax, which is not only HIPPA compliant they have a BAA available for its customers. I am currently in the process of moving much over to sFax.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth Dash

Verified Reviewer

Just no

2018-03-31

Pros

However, even when I used it at the law firm, I did not always get notification as I should have, or as fast as I should have, of the receipt of a fax.

Cons

Expensive, shady "free trial" that bills you no matter what, doesn't offer anything in terms of increased efficiency or performance that I can't get from using a free or already installed on my machine service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Cecelia Geter

I use eFax directly or with our 800#. Easy to use.Perfect if you have your directly line to pick up

2018-05-09

Pros

Sending faxes is easy and it saves the contacts especially when you have multiple requests from a certain agency.

Cons

It is hard when you only have one number to send and receive faxes to especially when someone other than you handles the faxes. I don't like when you get faxes repeatly from other businesses that do not belong to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more