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EnableX Logo

Smart, personalised CX—perfecting every engagement

Table of Contents

EnableX - 2026 Pricing, Features, Reviews & Alternatives

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EnableX overview

What is EnableX?

EnableX, a leading global provider of omnichannel Customer Engagement Cloud solutions, empowers businesses to build engaging experiences at every stage of the customer journey. Built on a robust cloud infrastructure, the platform integrates AI, data, and real-time communications—including text, voice, and video—to deliver intelligent, personalised, and seamless interactions across web, messaging and social channels such as WhatsApp, RCS, Facebook Messenger, and Instagram.

Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a driving force in customer engagement transformation. Trusted by service providers and enterprises, our carrier-grade platform offers a comprehensive suite of Programmable APIs and ready-to-deploy Conversational AI.

At EnableX, we Perfect Every Engagement, empowering businesses with smarter, personalised, and more engaging customer interactions—seamless, scalable, and driven by innovation.

Key benefits of using EnableX

Our solutions are meticulously crafted to adapt to the ever-evolving market and communication trends, offering an unmatched level of customisation. With our deep expertise, advanced skillsets, and cutting-edge technology, we deliver enterprise-grade solutions that perfectly align with your industry needs, product positioning, and business strategies—giving you a significant competitive edge.

Here are five key reasons why our customers have and have been choosing us

(1) Omnichannel Experience
EnableX empowers businesses with true omnichannel customer engagement, ensuring seamless and consistent interactions across all communication channels—be it voice, video, messaging, web, or social media like WhatsApp, Instagram, Twitter, Facebook Messenger. This integrated approach allows you to engage with customers wherever they are, delivering a unified and personalised experience that strengthens customer relationships and enhances overall satisfaction.

(2) Data-driven AI and Analytics
Leveraging advanced AI, Natural Language Processing (NLP), and machine learning, EnableX stands out as one of the few providers capable of consolidating data from all customer engagement channels—be it voice, video, messaging, or social media – and across all of EnableX solutions including Programmable Cloud, Events Cloud, Dialogs Cloud and Campaigns Cloud. This unique capability allows us to unify and analyse data across platforms, offering enterprises a holistic view of customer interactions. The result is more intelligent, personalized conversations and deeper insights that drive informed decision-making and enhance customer experiences.

(3) Flexibility of Deployment
Our cloud platforms offer multiple deployment modes, ensuring a perfect fit for your requirements. You can choose to utilise our Public Cloud services for immediate productivity or leverage our unique ability to provide Private Cloud deployments. For those needing a more tailored solution, we also offer On-Premise deployment of the entire platform, ensuring complete control and customisation.

(4) White-label Platform
Designed with partners in mind, EnableX offers extensive white-labelling capabilities that go beyond static logos or colour schemes. Every aspect of our platform can be customised to a granular level, enabling deep sell-through partnerships on a global scale. From the management portal and invoicing to emails, and documents, every component can be white labelled to meet your specific needs.

(5) Customisable Cloud Platform
EnableX offers a highly adaptable cloud solution equipped with powerful APIs and a user-friendly low/no-code workflow builder, allowing you to tailor and orchestrate the customer experience to meet your exact needs. Our extensive Low Code/No Code capabilities enable seamless integration with both front-end and back-end systems, allowing you to launch beta or even production versions in just a matter of hours.

Starting price

Free

Alternatives

with better value for money

EnableX’s user interface

Ease of use rating:

EnableX reviews

Overall rating

4.1

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

3

3

0

1

0

EnableX's key features

Most critical features, based on insights from EnableX users:

Chat/Messaging
File sharing
Audio/Video conferencing
IVR
Call recording

All EnableX features

Features rating:

Activity dashboard
Alerts/Notifications
API
Call routing
Caller id
Chat Transcript
Chatbot
Communication management
Contact management
CRM
Customizable branding
Generative ai
Interaction tracking
Live chat
Mobile access
Multi-Channel communication
Multi-Language
Real-Time analytics
Real-time consumer-facing chat
Real-Time monitoring
Real-Time updates
Reporting/Analytics
Screen sharing
SMS marketing
SMS messaging
Surveys & feedback
Third-Party integrations
Transfers/Routing
Two-Way audio & video

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EnableX pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about EnableX price and value

Value for money rating:

EnableX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

Webinars
Documentation
Live Online

EnableX FAQs

Q. What type of pricing plans does EnableX offer?

EnableX has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of EnableX?

EnableX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does EnableX support?

EnableX supports the following languages:
English


Q. Does EnableX offer an API?

Yes, EnableX has an API available for use.


Q. What other apps does EnableX integrate with?

EnableX integrates with the following applications:
CleverTap, Zoho CRM, Calendly, PayU, WebEngage, Stripe, Typeform, MoEngage, Salesforce Customer360, HubSpot CRM, Shopify, Zendesk Suite


Q. What level of support does EnableX offer?

EnableX offers the following support options:
24/7 (Live rep), Chat

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