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EZ Texting
5
164
4
58
3
17
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing That’s Easy to Use & Impossible to Outgrow
Table of Contents
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EZ Texting - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
EZ Texting overview
Based on 253 verified user reviews
What is EZ Texting?
Reviews for EZ Texting come from a wide variety of industries, including non-profit organization management (11% of reviewers), health, wellness and fitness (8%), and real estate (6%). The most frequent use case for EZ Texting cited by reviewers is SMS marketing (48% of reviewers).
What do users say about EZ Texting pricing?
Some users report that EZ Texting offers simple, affordable pricing and flexibility, which reviewers appreciate for small businesses. However, some users say costs rise quickly, and reviewers indicate frustration with unclear pricing and extra charges for larger campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Text Messaging
Marketing Campaigns
Employee Communication
Credits
Contact Upload
Complex and costly pricing
EZ Texting’s user interface
EZ Texting review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about EZ Texting?
Reviewers indicate EZ Texting is easy to use for mass communication, marketing campaigns, and scheduling reminders, helping them efficiently reach large audiences. They value the ability to manage contacts, automate messages, and see higher engagement compared to email, while finding setup and navigation straightforward for most users. They appreciate the flexibility of pay-as-you-go and free plans, but some feel pricing, credits, and add-on costs can become expensive, especially for growing lists or frequent campaigns.
Users report mixed experiences with customer support, with some finding it responsive and others frustrated by slow or unhelpful service. They mention occasional delivery delays, limited features in lower-tier plans, and challenges with credit expiration or unclear billing practices.
Select to learn more
Who uses EZ Texting?
Based on 253 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
EZ Texting's key features
Most critical features, based on insights from EZ Texting users:
All EZ Texting features
Features rating:
EZ Texting alternatives
EZ Texting
Starting from
25
Per month
Omnisend
Starting from
16
Per month
Twilio
Starting from
0
Clearstream
Starting from
29
Per month
EZ Texting pricing
Pricing plans
Pricing details:
User opinions about EZ Texting price and value
Value for money rating:
Of 52 reviews that provide robust commentary on EZ Texting's price and value, mention it in a positive light.
Some users report that EZ Texting offers simple, low-cost pricing plans that fit well with small business budgets and basic texting needs. Reviewers appreciate the availability of free or pay-as-you-go options, which allow them to control costs and scale usage as needed. Some users say they value the lack of contracts and the flexibility to pay only for messages sent. Users think the service is cost-effective compared to traditional advertising and find the features sufficient for their campaigns. Some reviewers find the included free credits and the ability to test the service before committing to a paid plan beneficial. Reviewers indicate that EZ Texting delivers good value for money, especially for small businesses or those with straightforward requirements.
However, some users say the monthly pricing can become expensive, especially without annual subscription options or for those managing larger campaigns. Reviewers indicate frustration with expiring credits, added costs for extra users or keywords, and incremental charges for exceeding message limits. Some users report that certain features require additional payments even on paid plans, and they find pricing details or plan documentation unclear or misleading. Some reviewers feel that the cost increases quickly as their needs grow, making the platform less attractive for larger organizations or high-volume use.
, and
EZ Texting integrations (15)
Integrations rated by users
We looked at 253 user reviews to identify which products are mentioned as EZ Texting integrations and how users feel about them.
Integration rating: 4.3 (3)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (2)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
EZ Texting customer support
What do users say about EZ Texting customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of EZ Texting customer support.
A fair number of users highlight fast, friendly, and knowledgeable customer support when issues arise.
Multiple users appreciate how easy it is to reach customer service and receive helpful responses.
A number of users report slow response times and unresolved issues, with some experiencing poor communication from support.
Support options
Training options
To see what individual users say about EZ Texting's customer support, check out the review snippets below.
“Overall, really like EZ Texting - customer service is helpful if ever any issue.”
Lisette D.
Digital brand manager
“Overall, I love the customer service which is the main reason we've stayed for the last few years.”
Jamine H.
Communications Leader
“The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.”
Meaghan E.
Event Operations
“Our customers order every month and weren't ordering by the deadlines.”
Deanna C.
CEO
EZ Texting FAQs
Q. What is EZ Texting used for?
EZ Texting is a comprehensive SMS marketing software platform that enables businesses to execute mass texting campaigns and engage with audiences through both SMS and MMS messaging. The system serves organizations across multiple industries including retail, healthcare, education, nonprofit, real estate, and eCommerce sectors, providing tools to convert communications into tangible business outcomes such as leads, appointments, employee engagement, and donations. The platform offers an extensive array of messaging capabilities that extend beyond basic bulk texting functionality. Core features include mass SMS delivery that can reach audiences of any size, MMS messaging with integrated Shutterstock editor for multimedia content creation, two-way conversational texting for personalized interactions, and sophisticated automation tools that enable personalized customer journeys. The system incorporates advanced contact management with unlimited contact storage, segmentation capabilities, and custom fields for targeted messaging. Users can implement complex text marketing strategies through scheduled messages, campaign calendars, recurring texts, and drip campaigns. EZ Texting also provides opt-in management tools including keywords, QR codes, and compliant opt-in mechanisms to help businesses build subscriber lists while maintaining regulatory compliance. The platform's analytics and reporting functions deliver insights on message delivery rates, campaign performance, and contact engagement metrics, allowing organizations to optimize text marketing strategies based on data-driven decisions. EZ Texting offers extensive integration capabilities to connect with existing business systems and extend functionality. The platform provides API access for custom development requirements, enabling businesses to incorporate SMS capabilities into proprietary applications. Through Zapier integration, EZ Texting connects with thousands of third-party applications without requiring custom development. Direct integrations with popular CRM platforms such as HubSpot, Salesforce, and Zoho allow for seamless data synchronization between systems. The platform also integrates with email marketing tools like Mailchimp and Constant Contact, creating unified communication channels. For developers, EZ Texting provides comprehensive API documentation and webhook functionality to facilitate custom implementations and automated workflows.
Q. Does EZ Texting support mobile devices?
EZ Texting supports the following devices:
iPhone, iPad
Q. What level of support does EZ Texting offer?
EZ Texting offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat
