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Intalk.io

Break All Communication Barriers with intalk.io

Table of Contents

Is this product right for your business?

Find out with a

Intalk.io - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Intalk.io overview

What is Intalk.io?

intalk.io helps you convert more leads on phone and manage service calls more efficiently. Through a single unified interface, agents can manage all interactions from a single screen thus enhancing productivity and staying contextual. intalk.io is best suited for hybrid and work-from-home models. It has in-built IVR, Chatbot, Helpdesk, Analytics and other advanced call center platform capabilities.

Key benefits of using Intalk.io

- Run your call center on mobile thus empowering your workforce
- Improve your outbound calling campaigns
- Pre-integrated with leading CRMs such as Freshdesk, Zoho, Salesforce, ERPs and other custom CRMs
- Automate routine inquiries through AI based Chatbot
- Run on blended modes thus improve contact center productivity

Starting price

Alternatives

with better value for money

Intalk.io’s user interface

Ease of use rating:

4.1

(13)

Intalk.io reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.23/10

Rating distribution

Pros

“Easy to config and start as soon as you want for your business. Also, have already diff modules in place which will help you to execute your project in a timely manner.”

Vikrant J.

CRM Project Leader

“I have tried many other telephony, but this is absolutely the best.”

Vikrant J.

CRM Project Leader

“Fantastic it's been great using this tool from years n without any hassle n very limited outage application delivered all the business needs.”

Nitesh S.

CTO

Cons

“Connectivity is too low ,page gets error too often , dial pad should be working efficiently , call disposal is not working and options should be more specific.”

vidhi d.

Sales

“CSAT reporting can be improvised, I believe default reports in CSAT is limited.”

Renju R.

Head of Business

Who uses Intalk.io?

Based on 13 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software

Real Estate

Accounting

Construction

Others

Use cases

Call Center

Call Recording

Customer Service

Auto Dialer

Call Tracking

Intalk.io's key features

Most critical features, based on insights from Intalk.io users:

Computer telephony integration

4.3

(8)

Call recording

4.4

(7)

Call center management

4.0

(7)

Automatic call distribution

4.1

(8)

Real-Time monitoring

5.0

(3)

Caller id

3.8

(4)

All Intalk.io features

Features rating:

4.4

(13)

Manual dialer

5.0

(1)

Multi-Channel communication

(0)

Customizable branding

(0)

Predictive dialer

4.0

(3)

Progressive dialer

4.3

(3)

Queue management

5.0

(1)

Contact management

5.0

(1)

Communication management

5.0

(1)

Real-Time reporting

5.0

(1)

Campaign management

4.5

(2)

Real-Time updates

4.5

(2)

Reporting & statistics

4.0

(1)

Reporting/Analytics

4.7

(3)

Call monitoring

4.5

(4)

Call logging

4.4

(5)

Alerts/Escalation

4.5

(2)

Activity tracking

5.0

(2)

Activity dashboard

5.0

(1)

Call routing

3.4

(5)

Preview dialer

(0)

Pre-recorded messages

(0)

Power dialer

(0)

Phone Key Input

(0)

Performance metrics

(0)

Performance management

(0)

Outbound call center

(0)

Multiple Scripts

(0)

Multi-Language

(0)

Multi-Channel management

(0)

Monitoring

(0)

Mobile access

(0)

VoIP

(0)

Voice mail

2.5

(2)

Unified communications

(0)

Third-Party integrations

4.0

(1)

Real-Time analytics

(0)

Real-Time data

4.0

(1)

Text to speech

(0)

Real-Time notifications

(0)

Surveys & feedback

(0)

Survey/Poll management

(0)

Support ticket management

(0)

Recording

(0)

SSL security

(0)

Social media integration

(0)

Single sign on

(0)

SMS messaging

(0)

Chatbot

(0)

Chat/Messaging

2.0

(1)

Callback scheduling

(0)

Call transfer

(0)

Call tracking

(0)

Call scripting

(0)

Call scheduling

(0)

Call reporting

(0)

Call list management

5.0

(1)

Call disposition

(0)

Blended call center

(0)

Autoresponders

(0)

Automatic outbound dialer

(0)

Auto-Dialer

(0)

API

(0)

Answering machine detection

(0)

Alerts/Notifications

4.0

(1)

Access controls/permissions

(0)

Live chat

(0)

Lead generation

(0)

Lead capture

(0)

Knowledge base management

(0)

IVR

(0)

Interaction tracking

5.0

(1)

Integrations management

(0)

Inbound call center

(0)

Event triggered actions

4.0

(2)

Email management

(0)

Data import/export

(0)

Customizable reports

(0)

Customer history

(0)

Customer experience management

(0)

Customer database

(0)

CRM

(0)

Contact database

(0)

Conferencing

(0)

Intalk.io alternatives

Intalk.io

4.1

(13)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.0

Bitrix24

4.2

(979)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

LiveAgent

4.7

(1.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

Twilio

4.4

(500)

visit website

Starting from

0.01

Free trial

Free version

Ease of Use

4.1

Features

4.5

Value for Money

4.2

Customer Support

4.0

Intalk.io integrations (5)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as Intalk.io integrations and how users feel about them.

Zoho CRM

Integration rating: 5.0 (1)

“We are using Zoho CRM for our Sales activities, this integration help us to contact directly from CRM.”

Renju R.

Head of Business

Truecaller

Integration rating: 5.0 (2)

Freshdesk

Integration rating: 5.0 (2)

Other top integrations

Bigin by Zoho CRM

eppiq Timer

Intalk.io support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

24/7 (Live rep)

Training options

In Person

Live Online

Intalk.io FAQs

Q. Who are the typical users of Intalk.io?

Intalk.io has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money

Q. What languages does Intalk.io support?

Intalk.io supports the following languages:
English

Q. Does Intalk.io support mobile devices?

Intalk.io supports the following devices:
Android, iPhone

Q. Does Intalk.io offer an API?

Yes, Intalk.io has an API available for use.

Q. What other apps does Intalk.io integrate with?

Intalk.io integrates with the following applications:
Truecaller, Zoho CRM, Freshdesk

Q. What level of support does Intalk.io offer?

Intalk.io offers the following support options:
Email/Help Desk, Phone Support, Chat, 24/7 (Live rep)

Related categories

Unified Communications

Cloud Communication Platform

Cloud PBX