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Loom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video making solution facilitating workplace communication
Table of Contents
Loom - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Loom overview


Based on 514 verified user reviews
What is Loom?
Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.
Who uses Loom?
Reviews for Loom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (13%), and information technology and services (10%). The most frequent use case for Loom cited by reviewers is screen recording (86% of reviewers).
What do users say about Loom pricing?
Most reviewers indicate Loom offers good value for money, and they appreciate the generous free plan for basic needs. Some users report the free tier is restrictive, and they feel the upgrade may not justify the cost for light users.
What are the most popular integrations for Loom?
The Loom integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Loom) and Gmail (an email management product, 5.0).
Starting price
per month
Pros & Cons
Features
Video Sharing
Streamlined training and onboarding
Pricing
Bugs and Issues
Video Editing
Loom’s user interface
Loom pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Loom?
Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.
Select to learn more
Who uses Loom?
Based on 514 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Loom's key features
GetApp's analysis of 105 verified user reviews collected between July 2021 and January 2025 identifies Loom's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Loom's video creation capabilities for their simplicity and user-friendliness. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is effective for internal and external communication, training, and tutorials. They highlight the quick setup and sharing process, noting that videos can be created and shared with just a few clicks. Some users mention limitations in the free version, such as a 5-minute recording limit. Of the 42 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.

Favour N.
CEO

Osmond E.
Data Analyst
Reviewers indicate that Loom's screen recording feature is highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include a webcam feed. Users find the interface intuitive and the recording quality excellent. They say it enhances productivity and communication, allowing for clear and concise explanations. Some users mention occasional technical issues, but overall, they find it an essential tool for remote work and training. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.
See related user reviews
Elsa B.
Founder
Yoselin T.
Customer Support
Users report that Loom's audio capture feature is effective for recording clear and high-quality audio alongside video. They appreciate the ability to use different audio interfaces and microphones, which enhances the overall recording quality. Reviewers find it convenient for creating instructional videos and providing feedback. They highlight the seamless integration of audio and video, and the AI's ability to reduce background noise. Some users suggest improvements for standalone audio recording, but overall, they are satisfied with the audio capture capabilities. Of the 44 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.

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Jordan M.
Sole Proprietor

Eric R.
Data Analyst
Reviewers feel that Loom's file sharing capabilities are convenient and efficient. They appreciate the ease of sharing videos via links, which simplifies collaboration and communication. Users mention the ability to track views and set expiration dates on shared files, which helps in managing access. They find it useful for sharing instructional videos and project updates with team members and clients. Some users highlight the integration with other platforms, making it easy to embed videos in emails and documents. Of the 33 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.
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Llana M.
Online Instructor
Lucien H.
VP of GTM
Reviewers indicate that Loom's screen capture feature is versatile and easy to use. They appreciate the ability to capture the entire screen or specific areas, which is helpful for creating instructional content and highlighting key points. Users find the quality of the captured images to be high, with no blurring even when switching screens. They mention the integration with Google Chrome and the option to download or share screenshots via links. Some users note occasional upload issues, but overall, they find the capability reliable. Of the 41 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.
See related user reviews
Kit S.
Resulter
Rachel C.
Customer Support Lead
Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users find these editing capabilities helpful for refining and improving their videos without needing additional software. They mention that the editing tools are easy to find and use, making the process efficient. Some users feel the editing capabilities are limited, but overall, they find them sufficient for basic video editing needs. Of the 37 Loom users who gave detailed accounts of their use of Video Editing, 78% rated this feature as important or highly important.

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Benson M.
Data Analyst

Maricarmen d.
Strategic Designer
All Loom features
Features rating:
Loom awards
Loom alternatives
Loom pricing
Pricing plans
Pricing details:
User opinions about Loom price and value
Value for money rating:
Of 64 reviews that provide robust commentary on Loom's price and value, 75% mention it in a positive light.
Most reviewers indicate that Loom offers good value for money, especially appreciating the generous free plan that allows users to record short videos and test core features before committing to a paid plan. They say the free version, while limited to short recordings and a capped number of videos, is sufficient for many basic needs and helps users make informed decisions about upgrading. Most users consider the pricing for the paid plans reasonable and affordable compared to similar tools, and they find the additional features and increased storage in the paid plans worthwhile for regular or business use. Some users report that the free trials and educator-specific free plans are helpful for evaluating the software’s full capabilities. Reviewers appreciate that even the free plan includes basic analytics and that the upgrade is cost-effective for the added benefits.
However, some users feel the free tier is too restrictive, with short recording limits and limited storage pushing them toward paid plans sooner than they would like. Some reviewers find the jump from free to paid offers few additional features beyond longer recording times and more storage, which they feel may not justify the cost for light users. They say the monthly subscription can feel expensive compared to alternatives, and some users are disappointed by extra charges for certain features not included in the base paid plan.
, and
To see what individual users think of Loom's cost and value, check out the review excerpts below.
Loom integrations (39)
Integrations rated by users
We looked at 514 user reviews to identify which products are mentioned as Loom integrations and how users feel about them.
Integration rating: 4.9 (11)
“Adding videos to your project and let your team comment on them can help everything to stay on the same page.”
“My new hires have been able to check my loom links on slack to guide themselves with tutorials I've recorded.”
“Because, It's often easier for me to say what I mean rather than write it out”

Miguel D.
Desarrollo de nuevos negocios
Integration rating: 4.9 (8)
“Ive added loom links on my email campaigns so customers can check our sales demo.”
Daniel J.
Digital Sales Representative
Integration rating: 5.0 (4)
“It worked great til they decided not to work with them as a free option with Trainual. But it is good enough we bought Loom also.”
Chris G.
COO
Integration rating: 5.0 (2)
“Being able to share your videos directly with Asana and your team saves a lot of time and improves engagement.”

Miguel D.
Desarrollo de nuevos negocios
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Loom support options
Typical customers
Platforms supported
Support options
Training options
Loom FAQs
Loom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Loom used for?
Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions. Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.
Q. What languages does Loom support?
Loom supports the following languages:
English
Q. Does Loom support mobile devices?
Loom supports the following devices:
Android, iPad, iPhone
Q. Does Loom offer an API?
No, Loom does not have an API available.
Q. What level of support does Loom offer?
Loom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)






















