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Loom Logo

Video making solution facilitating workplace communication

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Table of Contents

Loom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Loom overview

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Based on 514 verified user reviews

What is Loom?

Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.

Who uses Loom?

Reviews for Loom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (13%), and information technology and services (10%). The most frequent use case for Loom cited by reviewers is screen recording (86% of reviewers).

What do users say about Loom pricing?

Most reviewers indicate Loom offers good value for money, and they appreciate the generous free plan for basic needs. Some users report the free tier is restrictive, and they feel the upgrade may not justify the cost for light users.

What are the most popular integrations for Loom?

The Loom integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Loom) and Gmail (an email management product, 5.0).

Starting price

12.5per user /
per month
view pricing plans
try for free

Pros & Cons

Features

Video Sharing

Streamlined training and onboarding

Pricing

Bugs and Issues

Video Editing

Loom’s user interface

Ease of use rating:

Loom pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(114)
5(386)

What do users say about Loom?

Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.

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Who uses Loom?

Based on 514 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
E-Learning
Others

Use cases

Screen Recording
Video Making
Team Communication
Collaboration
Instant Messaging & Chat

Loom's key features

GetApp's analysis of 105 verified user reviews collected between July 2021 and January 2025 identifies Loom's most critical features and summarizes user sentiment about those features.

Video creation

Reviewers appreciate Loom's video creation capabilities for their simplicity and user-friendliness. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is effective for internal and external communication, training, and tutorials. They highlight the quick setup and sharing process, noting that videos can be created and shared with just a few clicks. Some users mention limitations in the free version, such as a 5-minute recording limit. Of the 42 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.

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“I like that It helps to create a video through recording and you could choose to either create a video just recording your screen, yourself or you could create a video recording both yourself and your screen.”
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Favour N.

CEO

“I enjoy video creation in Loom because it is a user-friendly platform that allows me to quickly and easily create high-quality videos. With Loom, I can easily record my screen, webcam, or both at the same time, and I can also add annotations, images, and other effects to my videos. Additionally, I can easily share my videos with others by simply sending them a link.”
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Osmond E.

Data Analyst


Screen recording

Reviewers indicate that Loom's screen recording feature is highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include a webcam feed. Users find the interface intuitive and the recording quality excellent. They say it enhances productivity and communication, allowing for clear and concise explanations. Some users mention occasional technical issues, but overall, they find it an essential tool for remote work and training. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.

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“The easiest way to show how to do a task or present a project, idea or presentation without having to book a meeting and schedule a time that fits in everyone's calendar. With one click you start screen recording, plus it makes it personal with the added screen of your video camera!”
EB

Elsa B.

Founder

“What I love about the screen capture feature is that you can either select the entire screen, select one tab, or record the tab/screen and on top of that add your video. ”
YT

Yoselin T.

Customer Support


Audio capture

Users report that Loom's audio capture feature is effective for recording clear and high-quality audio alongside video. They appreciate the ability to use different audio interfaces and microphones, which enhances the overall recording quality. Reviewers find it convenient for creating instructional videos and providing feedback. They highlight the seamless integration of audio and video, and the AI's ability to reduce background noise. Some users suggest improvements for standalone audio recording, but overall, they are satisfied with the audio capture capabilities. Of the 44 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.

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“Loom allows me to use my different audio interfaces and microphones, which allows me to record a much higher quality voiceover than if I were to use AirPods or iMac built-in microphone!”
JM

Jordan M.

Sole Proprietor

“Loom's audio capture quality is impressive. When I'm recording my voice or using the built-in microphone, the clarity and sound quality are excellent. ”
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Eric R.

Data Analyst


File sharing

Reviewers feel that Loom's file sharing capabilities are convenient and efficient. They appreciate the ease of sharing videos via links, which simplifies collaboration and communication. Users mention the ability to track views and set expiration dates on shared files, which helps in managing access. They find it useful for sharing instructional videos and project updates with team members and clients. Some users highlight the integration with other platforms, making it easy to embed videos in emails and documents. Of the 33 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.

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“File sharing is easy because there I just copy and paste the link and my recording will be accessible. I also have a way to know if my student has viewed the video I just shared which helps me monitor their participation. ”
LM

Llana M.

Online Instructor

“File sharing with loom is the best in the market due to it's easy embed, links, comments and collaboration on the platform itself”
LH

Lucien H.

VP of GTM


Screen capture

Reviewers indicate that Loom's screen capture feature is versatile and easy to use. They appreciate the ability to capture the entire screen or specific areas, which is helpful for creating instructional content and highlighting key points. Users find the quality of the captured images to be high, with no blurring even when switching screens. They mention the integration with Google Chrome and the option to download or share screenshots via links. Some users note occasional upload issues, but overall, they find the capability reliable. Of the 41 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.

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“I like the many options to just record a screen or my whole desktop screen because sometimes I need to open an app whike recording and this feature allows me to hids that extra screen. Loom alo captures my whole screen, nothing left out and the quality is just really good. Nothing blurs even if I switch from one screen to another.”
KS

Kit S.

Resulter

“I loved that Loom gave you options to choose what screen to capture, whether it was just a specific tab or an entire window. ”
RC

Rachel C.

Customer Support Lead


Video editing

Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users find these editing capabilities helpful for refining and improving their videos without needing additional software. They mention that the editing tools are easy to find and use, making the process efficient. Some users feel the editing capabilities are limited, but overall, they find them sufficient for basic video editing needs. Of the 37 Loom users who gave detailed accounts of their use of Video Editing, 78% rated this feature as important or highly important.

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“I like the video editing capability which according to me allows you to add/edit a transcript, clip out areas of the video, combine clips, edit video settings. This makes it easy possible to avoid tool hoping in order to edit the video. I think this is an incredible feature that the Loom team included.”
BM

Benson M.

Data Analyst

“It allows quick edits, this is helpful when there is a mistake in the recording or if the video is too long.”
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Maricarmen d.

Strategic Designer


All Loom features

Features rating:

Personalization
Video support
AI/Machine learning
Video archiving
Animation
Preview functionality
Audio/Video recording
Desktop/Browser sharing
Content library
Social sharing
Media library
Video capture
Sales onboarding & training
Privacy options
Content management
Engagement tracking
Commenting/Notes
Screen sharing
Communication management
Collaboration tools
Customizable branding
Search/Filter
Activity dashboard
Workflow management
Access controls/permissions
Mobile access
Speech-to-Text analysis
Real-Time notifications
Annotations
Activity/News feed
Real time editing
YouTube uploading
Discussions/Forums
Alerts/Notifications
Third-Party integrations
Split/Merge
Audio calls
Brainstorming
Scheduling
Single sign on
Customizable ctas
Role-Based permissions
Reporting/Analytics
Reporting & statistics
Recording
Video call recording
Projections
Video management
Activity tracking
File transfer
Mobile screen sharing

Loom awards

Loom alternatives

Loom logo
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Starting from

12.5

/user

Per month

Free trial
Free version
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Features
Value for Money
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Loom pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Instant Editing
  • Screen Recording & Cam Bubble
  • Team Workspace and Privacy Controls
  • Up to 25 Videos/Person
  • Up to 50 Creators Lite
  • Up to 5 Mins/Video
  • Viewer Insights

Business

12.5

/user

Per month

Features included:

  • Custom Branding and Privacy Controls
  • Filler Word Removal
  • Instant Editing
  • Screen Recording & Cam Bubble
  • Team Workspace
  • Transcriptions & Closed Captions
  • Unlimited 50 Creators Lite
  • Unlimited Videos
  • Unlimited Videos/Person
  • Viewer Insights

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Content Privacy
  • Custom Branding and Privacy Controls
  • Filler Word Removal
  • Instant Editing
  • Screen Recording & Cam Bubble
  • SSO (SAML) and SCIM (Okta)
  • Team Workspace
  • Transcriptions & Closed Captions
  • Unlimited Members
  • Unlimited Recording Length
  • Unlimited Videos
  • Viewer Insights

User opinions about Loom price and value

Value for money rating:

Of 64 reviews that provide robust commentary on Loom's price and value, 75% mention it in a positive light.

Most reviewers indicate that Loom offers good value for money, especially appreciating the generous free plan that allows users to record short videos and test core features before committing to a paid plan. They say the free version, while limited to short recordings and a capped number of videos, is sufficient for many basic needs and helps users make informed decisions about upgrading. Most users consider the pricing for the paid plans reasonable and affordable compared to similar tools, and they find the additional features and increased storage in the paid plans worthwhile for regular or business use. Some users report that the free trials and educator-specific free plans are helpful for evaluating the software’s full capabilities. Reviewers appreciate that even the free plan includes basic analytics and that the upgrade is cost-effective for the added benefits.

However, some users feel the free tier is too restrictive, with short recording limits and limited storage pushing them toward paid plans sooner than they would like. Some reviewers find the jump from free to paid offers few additional features beyond longer recording times and more storage, which they feel may not justify the cost for light users. They say the monthly subscription can feel expensive compared to alternatives, and some users are disappointed by extra charges for certain features not included in the base paid plan.

, and

To see what individual users think of Loom's cost and value, check out the review excerpts below.

“Either way, Loom allows you to test the pro version for a couple of weeks which is good to know more about the PRO features before you pay.”
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Rosana S.

Blogger

“Ease of creating videos and sharing them with a click-Use of tags and mentions-Screenshot management-Free version available-Affordable”
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Miguel D.

Desarrollo de nuevos negocios

“The free tier is very time-restricted, only 5 mins max recordings, which makes the paid version a must for heavy users, which can be annoying compared to some of the other video platforms available”
MB

Matt B.

Founder

Loom integrations (39)

Integrations rated by users

We looked at 514 user reviews to identify which products are mentioned as Loom integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.9 (11)

Adding videos to your project and let your team comment on them can help everything to stay on the same page.

My new hires have been able to check my loom links on slack to guide themselves with tutorials I've recorded.

Because, It's often easier for me to say what I mean rather than write it out

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Miguel D.

Desarrollo de nuevos negocios

1/3
Gmail logo
Gmail

Integration rating: 4.9 (8)

Ive added loom links on my email campaigns so customers can check our sales demo.

DJ

Daniel J.

Digital Sales Representative

Trainual logo
Trainual

Integration rating: 5.0 (4)

It worked great til they decided not to work with them as a free option with Trainual. But it is good enough we bought Loom also.

CG

Chris G.

COO

Asana logo
Asana

Integration rating: 5.0 (2)

Being able to share your videos directly with Asana and your team saves a lot of time and improves engagement.

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Miguel D.

Desarrollo de nuevos negocios

Dropbox Business logo
Dropbox Business

Integration rating: 5.0 (1)

Gmelius logo
Gmelius

Integration rating: 5.0 (1)

Notion logo
Notion

Integration rating: 5.0 (1)

Calendly logo
Calendly

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Trello logo
Trello

Integration rating: 5.0 (1)

Loom support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Videos
Documentation
Webinars

Loom FAQs

Q. Who are the typical users of Loom?

Loom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Loom used for?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions. Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.


Q. What languages does Loom support?

Loom supports the following languages:
English


Q. Does Loom support mobile devices?

Loom supports the following devices:
Android, iPad, iPhone


Q. Does Loom offer an API?

No, Loom does not have an API available.


Q. What level of support does Loom offer?

Loom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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