Mailbutler Reviews

Pause before sending, alert when attachment is missing, menubar pulldown of emails summary, smooth seamless integration with Apple Mail, regular new features rolling out, open-minded development team that listens to user suggestions, lightning fast and competent customer support and so much more...

I don't think features are missing so much as I might be missing features, by which I mean I'm not sure I'm exploiting all of MailButler's power. And...that's part of what I love — finding new ways to be even more productive!

This software really helps me to run my small business. My favourite feature is the activity: message opened acknowledgment. I can anticipate when people will reply and am not thrown off when I hear back from someone months later. It is also helpful in dealing with vendors who claim they never received an email, yet I know they read it. It keeps us all honest!

I wish it was trackable when sending from my iPhone. I have to wait until I am at my laptop to send an important email. I also wish it was easier to locate the delay countdown once I hit send-- if the little window with the send now/unsend closes, I cannot figure out how to reopen it. I also want to use more features other than track but find them hard to manage being alone in my organization. A single user version would be ideal. It's also rather costly. I tried to sign up for the lifetime version but was told it was no longer offered. I keep entering contests and really think it would be ideal that a manager allows me this opportunity. I am too small a business to keep paying these fees every year, especially as I am in Canada and the currency exchange is killer.

I love being able to snooze mails that come in, I use it in place of creating todos and reminders! I simply am snoozing my mails and adding notes to help me go… and it’s working! I don’t know if that was your intention with MailButler - but that’s what I am doing!

sometimes i can't find a mail that was snoozed

Send-later allows me to schedule emails during my business hours. The ability to see if the email has been opened is an asset. Works with all the emails on my server system. Super easy to use within the MacMail system.

I originally purchased MailButler when it was called "Send-Later" and the scheduling was all it did. The Send-Later software was sold at $25 for life, but within a year of me purchasing it, was bundled within a subscription (MailButler) and the Send-Later software was no longer updated. I now pay per month almost the same that the "for life" software cost.

I love Mailbutler. The abilities it has via it's service interface to cleanly and quietly track if people have read your emails, setting reminders on emails, and expansive customer relationship management features make mailbutler indispensable as a plugin for Apple Mail. Apple Mail overall is a great mail client.. you'll be hard pressed to find something that works as well within the macOS ecosphere. Mailbutler makes your email productive again.

Previously there was an 'allowance' of Business-level features (tracking when emails were opened, how often, what devices, etc). And that feature was removed. It's a shame, because there are use-cases where you might only use that feature 5-10 times a month. Having to upgrade to the Business product for a feature you might only use half-a-dozen times seems excessive.

The integration with the Mac Mail client is my favourite feature of this software. Whilst the Mac mail client may not be the best or cleverest email application available, it works well within an Apple environment and when combined with Mailbutler really gets powered up. There's lots of options and preferences to choose from, and some great productivity features included. One of my favourite bits is the options to turn on or off each feature from the UI. I much prefer a clean UI and Mail butler gives the features and flexibility to use them how I want.

In the most recent version of the software a feature no longer works on my device. The ability to snooze certain inboxes during certain hours. For example the ability to snooze work email alerts between certain hours. If this functionality was resolved I don't think I could think of a single problem.

I love the snooze, delay sending, and undo send features of Mailbutler. These features ensure that I can focus on my business and not worrying about forgetting email messages, errors in email messages, and more. I've been using Mailbutler for many years and the development and support teams are spot on and provide regular updates and excellent support.

I'm not using the contact management features, but am curious. I would love to see it integrated tightly with Apple Contacts. So hoping to learn more as I dig into the new features of this latest release.

Mailbutler works easily and effortlessly in the background. I really like the tracking feature and the notes. I have the professional plan and it works very well for me. I'd like more tracking as my business grows, but it's fine for now.

I think the interface could use a refresh, but really that's all.

The features I use the most are those that let to associate reminders, todos and notes to emails, but also the possibility to schedule outgoing emails and tracking the read status are fundamentals. Mailbutler can be integrated with many other tools, I use the Todoist and GMail integrations to better associate emails to actions and track projects.

I'd like an integration of the notes with macOS notes app, but I suspect that macOS doesn't allow it. notes can be integrated with other services, though.

I love the ability to track important emails. Ever wonder if someone opened you email? Mailbutler let you know when someone opens the email, which is great, no more guessing when to follow up. I also like big able to choose the amount of time before an email gets sent. How many time have you hot send, notice a typo, then want to take it back? I set mine for 5 seconds after I hit send, that gives me one more chance to stop the email from being sent. Invaluable.

The cost per month is a bit steep for this user. They do have a very limited "free" version that gives you a handful of the main features per month. Great to "test drive" the program, its more of a tease than anything else.

Love the email tracking feature as, in most cases, I don't waste time following up to see if an email has been opened by a client. It's easy to add follow-up and notes and tasks to an email. Support is excellent. The few times I've had a question, their team was very responsive!

I haven't found any issues with MailButler.

Integration with the Mail Mac client easy and simple. It works fairly well within an Apple environment despite some issues with the "send later" option. Allows with its readiness, efficient managing of email flows and follow-up. A terrific cutomer team: prompt to answer, reliable, professional

Crashes from time to time Mail Mac and few issues that yet are oftenly corrected with updates.

We love the ability to add this extension to our Apple Mail, and then use it to schedule emails to be sent out at a later date.

The other provided features with this software are unnecessary to us, and usually just make simple tasks on Mailbutler annoying. Every once in a while, the software fails and important emails don't get sent as scheduled.

Mailbutler adds a lot of features that Apple Mail is missing. You will find open/read feature very handy if you are in daily contact with your clients - you are always sure if and when (and how many times) your customers read your message.

It is a bit pricey, but only if you do not use all the features Mailbutler offers.

Signature feature allows you to set up very slick signature for your email you can use repeatedly but optionally. I also like the 9 second unsend option. Ability to track email receive/read is well implemented though I seldom need it.

A bug in an upgrade stopped logos from being displayed correctly in signatures. It took several updates to correct.

The functionality is outstanding. It brings all the features that should have been standard in Apple Mail.

It's a bit on the pricy side and it is subscription ware.

I really like that you are able to track all emails that you send out. This helps with being able to send appropriate follow up emails.

From what I understand this service is only compatible with Mac Mail (which I use). I don't always send emails from Mac Mail and would like it to be compatible with Google, as well as mobile capabilities.

This add-on has been crucial for functionality in my business and allows me to use my email system already in place. Scheduling ahead and templates are absolutely necessary and I love that it is constantly improving.

Only downside is there are times when scheduling ahead that it will freeze up or just won't schedule. This is not happening as often lately.

Love that it's automatic and very easy to use.

I wish the full-featured version was less expensive.

I like the scheduling feature the most, it helps me reach customers when it's best for them but write the actual email when it's best for me!

The dashboard could be a little more user friendly, but overall nice product.

The ability to see when the email is open

that it dosent offer detailed information as who opened first

The ability to link emails to tasks and calendar items has revolutionized my productivity. It has seamlessly integrated into Mail.

The cost is prohibitive to be used on a larger scale throughout my organizations. However, overall the product is probably worth the investment.

The ability to review and track the send emails frees up time spent on sending annoying multiple resends and needless chasing of disinterested parties. This is especially important for contact strangers to get information needed for surveys and projects. A time saver!

The accounting of actions on the free plan meant that I need to spend time to review whether any email should involve tracking, snoozing and countless actions provided by MailButler.

I like that this software lets you see when an email has been read by the receiver. I also like that you can delay your message to send out at a specific time.

The one thing I don't like is the delay on the message, you have to actively make sure it sends out to be sent immediately. It sends seconds later but I like knowing that me email sends when I want it to.

I love the delayed email features, which allows you to schedule and send emails at a later time. I can compose emails for my team while sitting on the couch at night, and schedule them to send at 8am. Super function!

System glitches or fails at times, and emails aren't sent properly.