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Symphony Communication Logo

Messaging, voice, directory & analytics software for finance

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Symphony Communication - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Symphony Communication overview

What is Symphony Communication?

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry.

Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Starting price

15flat rate /
per month

Alternatives

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Symphony Communication’s user interface

Ease of use rating:

Symphony Communication reviews

Overall rating

4.4

/5

20

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.26/10
Rating distribution

5

4

3

2

1

10

8

2

0

0

Pros
“Great to track all the exchanges and to centralize workflows. Great integration with other applications.”

Verified reviewer

Anonymity request

“Symphony Chat offers a user-friendly interface and reliable support services. Support is too good always helps if there is any issue.”
PK

Phani K.

System Admin

“I like that it can have multiple groups created and all the chat stays in the same place. Unlike Skype it never hangs so its great.”
NR

Narayan R.

Vice president

Cons
“At least for my company, no calls are allowed on the mobile application.”

Verified reviewer

Anonymity request

“It severely limited your ability to post more than 25 blog posts per day.”
JJ

Jessica J.

Owner

“Sometimes It crash other then I found any cons yet.”
Verified reviewer profile picture

vikram s.

Associate

Who uses Symphony Communication?

Based on 20 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Financial Services
Information Technology and Services
Banking
Computer Software
Others

Use cases

Internal Communications
Collaboration
Team Communication

Symphony Communication's key features

Most critical features, based on insights from Symphony Communication users:

Alerts/Notifications
Real-Time chat
Video conferencing
Contact management
@mentions
Activity tracking

All Symphony Communication features

Features rating:

Communication management
Single sign on
File sharing
Access controls/permissions
Workflow management
Unified communications
Transcripts/Chat history
Third-Party integrations
Screen sharing
Reporting & statistics
Real-Time notifications
Project management
Productivity tools
Multi-User collaboration
Multi-Channel communication
Mobile access
Meeting management
File transfer
File management
Discussions/Forums
Collaboration tools
Chat/Messaging
Brainstorming
API

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Symphony Communication pricing

Value for money rating:

Starting from

15

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Symphony Communication price and value

Value for money rating:

To see what individual users think of Symphony Communication's price and value, check out the review snippets below.

“Great to track all the exchanges and to centralize workflows. Great integration with other applications.”

Verified reviewer

Anonymity request

“Symphony Chat offers a user-friendly interface and reliable support services. Support is too good always helps if there is any issue.”
PK

Phani K.

System Admin

Symphony Communication integrations (14)

Integrations rated by users

We looked at 20 user reviews to identify which products are mentioned as Symphony Communication integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 4.0 (1)

Symphony Communication support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Live Online
Documentation
Videos

Symphony Communication FAQs

Q. What type of pricing plans does Symphony Communication offer?

Symphony Communication has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available

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Q. Who are the typical users of Symphony Communication?

Symphony Communication has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Symphony Communication support?

Symphony Communication supports the following languages:
English


Q. Does Symphony Communication support mobile devices?

Symphony Communication supports the following devices:
Android, iPhone


Q. Does Symphony Communication offer an API?

Yes, Symphony Communication has an API available for use.


Q. What other apps does Symphony Communication integrate with?

Symphony Communication integrates with the following applications:
Jira, WhatsApp, Box, Zoom Workplace, Microsoft Teams, Zoom Phone, Unqork, Salesforce Communications Cloud, ServiceNow, Genesis, Confluence, Salesforce and Jira Connector, Salesforce Platform, Symantec Asset Management Suite


Q. What level of support does Symphony Communication offer?

Symphony Communication offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base

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