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Third Lane Logo

Unified communications platform for UCaaS providers

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Third Lane - 2026 Pricing, Features, Reviews & Alternatives

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Third Lane overview

What is Third Lane?

Thirdlane delivers versatile solutions tailored for MSPs and UCaaS providers to elevate businesses through modern communications and telephony, boosting experiences affordably. As the established provider of choice globally, ubiquitous customers benefit from a reliable yet flexible ecosystem accessible via Multi-Tenant PBX or Business Phone systems. Inclusive of Thirdlane Connect uniting chat, calling, and screen-sharing across devices, these secure platforms optimize productivity, engagement, and efficiency for organizations of any scope from call centers to governments. Request a customized proposal to see how a strategic partnership with Thirdlane can strengthen your offerings through field-tested reliability and streamlined administration.

Key benefits of using Third Lane

- Reliable and scalable
- Simple setup
- True multi-tenancy
- API for developers
- Free softphone and team collaboration app
- Easy CRM integration

Starting price

1per feature /
per year

Alternatives

with better value for money

Third Lane’s user interface

Ease of use rating:

Third Lane reviews

Overall rating

4.3

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

5

1

0

0

1

Third Lane's key features

Most critical features, based on insights from Third Lane users:

Call transfer
Voice mail
Automatic call distribution
Third-Party integrations
VoIP connection
Call reporting

All Third Lane features

Features rating:

Call center management
Text to speech
Live chat
Real-Time monitoring
Call scripting
Call tracking
Callback scheduling
Multi-Channel communication
Customizable reports
Interaction tracking
IVR
Monitoring
Predictive dialer
Reporting/Analytics
SMS messaging
Video conferencing
VoIP
CRM
Conferencing
Computer telephony integration
Chat/Messaging
Caller id
Call routing
Call recording
Call monitoring
Call list management
Call disposition
Auto-Dialer
Activity dashboard

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Third Lane pricing

Value for money rating:

Starting from

1

Per year

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Third Lane price and value

Value for money rating:

Third Lane integrations (13)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as Third Lane integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Zoho CRM logo
Zoho CRM

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Third Lane support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Webinars
Live Online
In Person
Documentation
Videos

Third Lane FAQs

Q. What type of pricing plans does Third Lane offer?

Third Lane has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Third Lane?

Third Lane has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Third Lane support?

Third Lane supports the following languages:
English, Spanish, Dutch, French, Italian, Portuguese, Russian, Ukrainian


Q. Does Third Lane support mobile devices?

Third Lane supports the following devices:
Android, iPad, iPhone


Q. Does Third Lane offer an API?

Yes, Third Lane has an API available for use.


Q. What other apps does Third Lane integrate with?

Third Lane integrates with the following applications:
Salesforce Service Cloud, Zoho CRM, Zapier, Grafana, Pipedrive, Microsoft Teams, Freshdesk, Salesforce Sales Cloud, SugarCRM, Microsoft 365, Zendesk Sell, HubSpot CRM


Q. What level of support does Third Lane offer?

Third Lane offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

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