TwentyThree Pricing, Features, Reviews & Comparison of Alternatives

Pros
The webinar tool has been updated with great feature all round. Before the webinar, you easily set everything up, design the landing page (much better than other webinar tools) and track the attendees. During the webinar you have cool interaction features such as polls and video cards, you can play pre-recorded videos and easily switch between the speaker. Finally after the webinar, and I think this is where the edge lies: there is clear tracking, with possibility to export the attendees to your CRM. It also offers analytical tools that allow you to improve your webinars over time and really measure the value they provided. All in all, it was the most complete and affordable solution for us as we are multiple users. Most other webinar tools were priced by user which quickly made them way too expensive for our needs. As a cherry on top of the cake - their support has been next to none, some of their team members even came over when we started with webinars to help us set up a temporary studio and give us tips on how to improve the quality.

Cons
The only thing I would like is a better recurring webinar setup - but given that TwentyThree quickly actions on any customer feedback, I'm sure this comment will be outdated soon.

Rating breakdown

Likelihood to recommend: 10/10

Pros
There are 2 reasons why we settled on 23 as our webinar software: 1) The Analytics-module is easy to use and valuable. When I can see how long time a given attendee spend with us (across webinars), I'm able to spend my time talking to people who want to talk with us. I can tailor our communication knowing that they either did not attend or watched 100 % of our material - or somewhere in-between. 2) The support is pro-active. I have not tried this before. When I setup our account, I wanted a subdomain to be used for all of our webinars, but I did not set this up correctly. I did not realize this however before 23 called, told me the mistake and instructed me how to fix it in 5 minutes. That was great.

Cons
A native integration with Facebooks Pixel - including automated custom events - would be great. Currently, we are setting this up manually from webinar to webinar.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I liked that the platform was easy to use, no need to integrate or install much - basically ready to go straight off the bat. Unlike many other webinar softwares out there, TwentyThree does not require the ned-user to download a software to be able to watch a webinar, and that was very important for us, as too many clicks and complexity diminishes the likelihood of signing up for a webinar. The customer service is always on top and they have a lovely dedicated team.

Cons
Some functionalities are a bit clunky sometimes, such as writing simple descriptions about the webinar, and there are minor things that could definitely improve, but I think that is natural for a SaaS platform.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I love the possibility to add videos to the webinars, polls, showing participants questions to the big screen. I also love the fact that my webinars become a fully integrated part of our video page.

Cons
I am still missing some functionalities like being able to have more than 4 remote speakers, ensuring that all guests are connected and can see/hear us, and having better Zapier integrations so that i can map webinar registrations for each separate webinar and not for all of them at once. The video editor could be improved as well and be a bit more intuitive.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's an all-in-one solution. One stop shop. That really simplifies the creation and roll-out of webinars.

Cons
It's still early on in development, so it's lacking a few minor features, but they appear to be on the roadmap.

Rating breakdown

Likelihood to recommend: 9/10