TwentyThree Pricing, Features, Reviews & Comparison of Alternatives

TwentyThree

The Video Marketing Platform

4.78/5 (9 reviews)

TwentyThree overview

What is TwentyThree?

At TwentyThree, we’ve set out to change the video marketing landscape through our video marketing platform that transforms the way marketing teams run and succeed with video. TwentyThree serves over 300 brands including Audi, Spotify, Carlsberg, Telia, Novo Nordisk and more. Some of the best marketing teams in the world are using TwentyThree to power their video marketing strategy that includes audience analytics, video tools, social video scheduling, live streaming and webinars.

TwentyThree empowers marketing teams to integrate and successfully run video on their website, across all channels, and track video data. The TwentyThree platform enables marketers to host and embed videos with a leading 4K HD Player, generate leads from video forms, and build custom video hubs and host webinars.

With TwentyThree you can distribute, track, edit, and analyze your videos across channels. Understand your video analytics on a whole new level and link your video data with your CRM and marketing automation systems.

Pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
TwentyThree screenshot: Experience: With animated TV cards and a new waiting room, your participants will be getting a TV broadcast level experience that does not require any professional gear.Product Spotlight - WebinarsTwentyThree screenshot: Engagement: With Polls and Handouts, you can capture your audience’ attention and get them to truly participate in the webinar together with you.TwentyThree screenshot: Customization: With the customizable Webinar Room, you get even more branding options to make your webinar look exactly like your brand and web presence.TwentyThree screenshot: Use and showcase questions from the audience live during your webinar. Use the chat to keep the conversation going and ask your audience to write questions directly to the host.TwentyThree screenshot: Webinar Overview: Simple interface to manage and analyze all your webinars.TwentyThree screenshot: Webinar Analytics: Analyze your webinars - Track views, conversion and attendance rates by source, webinar and more.TwentyThree screenshot: Webinar Setup: Plan, schedule and coordinate your webinars.TwentyThree screenshot: Landing Pages: Customize your landing pages to be on brand and optimized for sign-ups and conversions.TwentyThree screenshot: Webinar Setup: Create your webinar in seconds, invite speakers and customize reminder and follow-up emails.TwentyThree screenshot: Webinar Audience: Full reports on visits, conversions, attendees, and leads, fully integrated into your marketing tech stack.

TwentyThree user reviews

Excellent
7

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.4
  4.8
  4.8
Björn Ingmansson

Take your webinars to a whole other level with Twentythree

Used daily for 1-2 years
Reviewed 2020-03-19
Review Source: Capterra

In our business we have been using Webinars for 3 purposes: -Sales webinars: lead generating demos -Onboarding webinars: educating our customers when they are getting started or when new features are launched -Pleo talks: content webinars with a more "high level" topic and external speakers.

Pros
The webinar tool has been updated with great feature all round. Before the webinar, you easily set everything up, design the landing page (much better than other webinar tools) and track the attendees. During the webinar you have cool interaction features such as polls and video cards, you can play pre-recorded videos and easily switch between the speaker. Finally after the webinar, and I think this is where the edge lies: there is clear tracking, with possibility to export the attendees to your CRM. It also offers analytical tools that allow you to improve your webinars over time and really measure the value they provided. All in all, it was the most complete and affordable solution for us as we are multiple users. Most other webinar tools were priced by user which quickly made them way too expensive for our needs. As a cherry on top of the cake - their support has been next to none, some of their team members even came over when we started with webinars to help us set up a temporary studio and give us tips on how to improve the quality.

Cons
The only thing I would like is a better recurring webinar setup - but given that TwentyThree quickly actions on any customer feedback, I'm sure this comment will be outdated soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Halfdan Timm

Pro-active support raised the bar

Used weekly for 6-12 months
Reviewed 2020-03-26
Review Source: Capterra

We use 23 Webinar software as a vital part of our own inbound marketing. We use it as a top funnel channel and also to lead nurturing of current leads. We have 3-500 attendees for each webinar.

Pros
There are 2 reasons why we settled on 23 as our webinar software: 1) The Analytics-module is easy to use and valuable. When I can see how long time a given attendee spend with us (across webinars), I'm able to spend my time talking to people who want to talk with us. I can tailor our communication knowing that they either did not attend or watched 100 % of our material - or somewhere in-between. 2) The support is pro-active. I have not tried this before. When I setup our account, I wanted a subdomain to be used for all of our webinars, but I did not set this up correctly. I did not realize this however before 23 called, told me the mistake and instructed me how to fix it in 5 minutes. That was great.

Cons
A native integration with Facebooks Pixel - including automated custom events - would be great. Currently, we are setting this up manually from webinar to webinar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Camilla Christensen

A Webinar Platform That Makes Working Easy

Used weekly for 6-12 months
Reviewed 2020-03-20
Review Source: Capterra

Pros
I liked that the platform was easy to use, no need to integrate or install much - basically ready to go straight off the bat. Unlike many other webinar softwares out there, TwentyThree does not require the ned-user to download a software to be able to watch a webinar, and that was very important for us, as too many clicks and complexity diminishes the likelihood of signing up for a webinar. The customer service is always on top and they have a lovely dedicated team.

Cons
Some functionalities are a bit clunky sometimes, such as writing simple descriptions about the webinar, and there are minor things that could definitely improve, but I think that is natural for a SaaS platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Bertrand Carton

Taking our marketing activities to the next level

Used daily for less than 6 months
Reviewed 2020-03-27
Review Source: Capterra

I've never been a big fan of webinars before, but I am starting to realise, like many others in my field during this extraordinary period we're living in (this is written during what I hope is the middle and soon the end of the coronavirus crisis), the benefits of running webinars. We've been using Twentythree webinars for: onboarding new customers, demoing our solution to potential new customers, doing our monday morning internal townhalls, showing the new features we've developed to existing customers, and we are planning to do more in the near future. My team is on board and love it too.

Pros
I love the possibility to add videos to the webinars, polls, showing participants questions to the big screen. I also love the fact that my webinars become a fully integrated part of our video page.

Cons
I am still missing some functionalities like being able to have more than 4 remote speakers, ensuring that all guests are connected and can see/hear us, and having better Zapier integrations so that i can map webinar registrations for each separate webinar and not for all of them at once. The video editor could be improved as well and be a bit more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Casper Rouchmann

Great tool for combining webinars with video data

Used weekly for 2+ years
Reviewed 2020-03-20
Review Source: Capterra

Very positive. Was very smooth last time we ran one.

Pros
It's an all-in-one solution. One stop shop. That really simplifies the creation and roll-out of webinars.

Cons
It's still early on in development, so it's lacking a few minor features, but they appear to be on the roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

TwentyThree pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
View Pricing Plans

Webinars: $199/month.
Video Marketing Platform: $499/month
Complete Video Marketing Platform with Webinars: $699/month
Enterprise: Starting from $2,500

TwentyThree features

API
Chat
Customizable Branding
Reporting & Statistics
Third Party Integration
Video Conferencing

Activity Dashboard (151 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (102 other apps)
Call Recording (153 other apps)
Call Routing (114 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Collaboration Tools (88 other apps)
Communication Management (115 other apps)
Conferencing (110 other apps)
Contact Management (99 other apps)
Instant Messaging (118 other apps)
Real Time Reporting (89 other apps)
Voice Mail (93 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for TwentyThree

Key features of TwentyThree

  • Alerts & Notifications
  • Audience Targeting
  • CRM Integration
  • Chat & Questions
  • Custom Landing Lages
  • File Sharing
  • Live Chat
  • Multiple Presenters
  • No Downloads Needed
  • On-Demand Recording
  • On-Demand Webinars
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Screen Sharing
  • Transactional Emails
  • Video Editor
  • Video Playback
View All Features

Benefits

We have changed the decade-old webinar systems you’ve used to generate leads, engage your audience, and educate your customers with webinars. Built for marketers, by marketers.

- Host and embed your videos with our leading 4K HD Player.
- Generate leads from Collectors, and build customized video hubs or landing pages.
- Distribute, track, edit, and analyze your videos across channels.
- Host webinars on an all-in-one webinar tool that runs in-browser including landing pages, chat, editor and more.
& Questions
- Prove the value of your video ROI with metrics such as engagement and conversions.
- Integrate your video data with your CRM or Marketing Automation Software.