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VICIdial
5
201
4
47
3
12
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source call center software with predictive dialer
Last updated: March 2026
VICIdial Alternatives & Competitors (2026)
Top 1 free alternatives
0.3
Value for money
Starting price
0.1
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Answering Machine Detection
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.6/5
Auto-Dialer
4.5/5
Top Features
Automatic Call Distribution
4.8/5
Archiving & Retention
N/A
Automatic Call Distribution
N/A
0.1
Value for money
Starting price
0.1
Functionality
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Archiving & Retention
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Answering Machine Detection
N/A
Archiving & Retention
N/A
0.6
Value for money
Starting price
0.4
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Automatic Call Distribution
4.8/5
Answering Machine Detection
N/A
0.3
Value for money
Starting price
0.1
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Activity Dashboard
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Activity Tracking
N/A
Answering Machine Detection
N/A
0.4
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Automatic Call Distribution
4.8/5
Answering Machine Detection
N/A
Archiving & Retention
N/A
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Archiving & Retention
N/A
Automated Routing
N/A
0.6
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Automatic Call Distribution
4.8/5
Agent Interface
N/A
Answering Machine Detection
N/A
0.8
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.1/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Automatic Call Distribution
4.8/5
Activity Tracking
N/A
Answering Machine Detection
N/A
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Automatic Call Distribution
4.8/5
Archiving & Retention
N/A
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Escalation
5/5
Top Features
Automatic Call Distribution
4.8/5
Automatic Call Distribution
N/A
0.6
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Automatic Call Distribution
4.8/5
Activity Tracking
N/A
Agent Interface
N/A
0.8
Value for money
Starting price
0.6
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Agent Interface
N/A
Answering Machine Detection
N/A
0.2
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Automatic Call Distribution
4.8/5
Agent Interface
N/A
Archiving & Retention
N/A
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Call Center Management
4.7/5
Automated Responses
4.6/5
Top Features
Automatic Call Distribution
4.8/5
Activity Dashboard
N/A
Agent Interface
N/A
0.7
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Automatic Call Distribution
4.8/5
API
N/A
Archiving & Retention
N/A
0.7
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Automatic Call Distribution
4.8/5
Agent Interface
N/A
Answering Machine Detection
N/A
0.1
Value for money
Starting price
Functionality
Callback Scheduling
5/5
Auto-Dialer
4.9/5
Automated Routing
4.7/5
Top Features
Automatic Call Distribution
4.8/5
Activity Tracking
N/A
Agent Interface
N/A
0.1
Value for money
Starting price
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.3/5
Top Features
Automatic Call Distribution
4.8/5
Alerts/Notifications
N/A
Archiving & Retention
N/A