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Marc N.
Information Technology and Services, self-employed
Used daily for 2+ years
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I would not change for any provider even for free.
Setup is very complete. You can tweak anything with your phone lines.
Billing in USD. Not for everyone. You need to know about networking and telephony before going with them. This is not a service for end users without technological knowledge.
Hello, Marc, Your feedback is invaluable to us. Thanks for taking the time to write a review!
Evgeny C.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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We have been using VOIP.MS for over 5 years. The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls, text messaging forwarding to mobile devices was not working correctly. All of this was peaches comparing to the last two weeks when we decided to cancel. Contacted via email to cancel the account and remove all VOIP...
Cheap rates, a large number of Canadian numbers available
Complicated or outdated UI, zero help from customer support, intermittent service, delays before connecting calls
Greetings Evgeny, we're very sorry to know your experience with us, at least for these recent times, has not been the optimal, please send an email to support@voip.ms with subject Capterra Review so we can check your case and see possible alternatives to assist you, thank you very much!