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VoIPstudio: the no-hassle VoIP phone service for business
Value for money rating
4.6
/5
27
Price starts from
4.99
/user
Per month
What users say
AK
Amy K.
PJ
Paul J.
Price starts from
19
Per month
Pricing model
Free trial
Price starts from
8
/user
Per month
Pricing model
Free trial
Price starts from
6
Per month
Pricing model
Free trial
Price starts from
750
One-time payment
Pricing model
Free trial
Price starts from
15
Per month
Pricing model
Free trial
Arpit P.
Verified reviewer
Utilities, 1-10 employees
Used daily for 2+ years
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We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.
We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.
They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.
Hikmat T.
Apparel & Fashion, 51-200 employees
Used daily for 2+ years
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Perfect software and I advise all small and medium business owners.
Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.
All the features are the perfect inThis software
Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.
Sol S.
Verified reviewer
Computer & Network Security, 1-10 employees
Used daily for 1-2 years
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This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.
The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone. Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank. Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms. I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin
Anonymous Reviewer
Verified reviewer
Management Consulting, 1-10 employees
Used weekly for 1-2 years
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The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis. Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money. But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.
It gives you a thousand possibilities. It can be adapted to your business whatever it is. The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world. If you have access to Internet, you have a phone, wherever you are. Another advantage is that we can record calls. No more taking notes that you don't understand. In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.
It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated. Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists. Communication with your colleagues is free. Always Even if they are on the other side of the world.
Marco B.
Verified reviewer
Internet, 11-50 employees
Used daily for 2+ years
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Is easy to set Perfect and fast customer support Affordable price and all in one solution Chat assistance
They follow the user during the process of setting of account and this is really important specially for small business
Amy K.
Used daily for 6-12 months
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Got a reliable provider, with an all inclusive cost - meaning that is the price we actually pay. The admin functions are also really great. There is more it can do, but for me, just wanted something that 'worked' and believe me that was not easy to find.
Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money. Has always worked well and their support was second to none in helping me with the endless setup questions I had.
Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.
Paul J.
Used daily for 1-2 years
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So intuitive, easy to set up, so quick to add users. The cost savings are very attractive. The main administration page is clearly laid out.
Auto provisioning for all types of phone would be very helpful. Doesn't work too well on android mobile phone, in that it is difficult to navigate around.
Nick H.
Information Technology and Services, self-employed
Used daily for less than 6 months
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Super clear calls. Ability to join the remote teams together and get free calls between users.
Very good system. It always seems to be available, never slow and very good value for the money. I do have a fibre connection but the clarity on this service is far better than my line at home.
The interface is slightly older looking but once you get use to it you can see it packs a lot of options into a small space. There doesn't seem to have the option to put a current call back into a queue or a different queue. That would be a great option.
Chris R.
Education Management, 1-10 employees
Used daily for less than 6 months
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Improved customer service, less admin, piece of mind from call recordings and I think it gives our customers more confidence in our company size
The value is remarkable, you get so many features! Call recording is probably my favourite, but it's great to have the switchboard options.
It's definitely harder to use than other systems we've used. I still can't get it to also ring my mobile as well as desk phone.
Andrew R.
Financial Services, 1-10 employees
Used daily for less than 6 months
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More customisable telecoms.
Competitive price compared with previous office landline, features and quick response messaging via the web login.
Bland interface to work with and not always intuitive. Some functionality required contacting support to get it working.
Anonymous Reviewer
Verified reviewer
51-200 employees
Used daily for less than 6 months
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It is cheap for usage when you need to call international numbers plus it shows your number like some foreign.
When we bought it it was written that it is impossible to call mobile phones in the USA, but it appeared that you can't call mobile phones anywhere in the world plus some regular, too. That way it appeared totally useless to me because whichever number I called it didn't allow me to.
Hi - Sorry to hear that you've been having problems. Did you raise a ticket with the support team? You didn't supply your contact details with the review so if you could send your details to us at marketing@voipstudio.com we'll make sure that this gets looked into immediately. Thanks