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WeKall Logo

Cloud-based contact center and telephony AI software

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WeKall - 2026 Pricing, Features, Reviews & Alternatives

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WeKall overview

What is WeKall?

WeKall, a leader in cloud-based telecommunication solutions, is transforming the landscape of business communications. Our platform, specifically catering to Spanish-speaking markets, integrates cutting-edge artificial intelligence to offer unparalleled efficiency and personalized customer service. This innovative approach ensures that businesses of all sizes can benefit from advanced communication technology without the burden of excessive costs.

Our suite of services includes Cloud Kall, a state-of-the-art cloud telephony solution optimized for handling high-volume users in sales and customer service teams. Cloud Contact Center, another flagship offering, provides automated and customizable call and messaging software (including WhatsApp/SMS), complete with detailed reports for every interaction. WeKall's commitment to excellence is further evidenced by our software We Assist You (Sirenna), which leverages AI for transcription, summarization, sentiment detection, and fraud detection in video calls, ensuring data privacy and security.

WeKall's vision for 2024 and beyond is to be at the forefront of digital transformation in business communications. With We Insights (Sirenna), we provide an automated quality process for call transcriptions, fraud detection, and agent time optimization. Our conversational assistant, Vicky, uses AI to provide customer service without human intervention, adaptable to various business scenarios. Additionally, WeKall Work Flows offers an alternative for businesses to utilize WeKall services without the need for acquiring agents or users, enabling automated calls, voice-bots, WhatsApp, and SMS, customizable to customer needs.

In summary, WeKall is not just a service provider but a strategic ally in digital transformation. Our solutions are designed to centralize communications and lead the revolution across various industries. We are committed to being strategic allies in this journey, offering solutions that drive efficiency and excellence in customer experience. Join us as we embrace this new year of challenges and achievements in the realm of business communications.

Starting price

17per user /
per month

Alternatives

with better value for money

WeKall’s user interface

Ease of use rating:

WeKall reviews

Overall rating

4.5

/5

39

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

25

8

6

0

0

Who uses WeKall?

Based on 39 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Financial Services
Health, Wellness and Fitness
Others

Use cases

Call Center
Telephony
Softphone
Call Recording
Customer Service

WeKall's key features

Most critical features, based on insights from WeKall users:

Call center management
VoIP connection
Call logging
Call recording
CRM
Call reporting

All WeKall features

Features rating:

Contact management
Chatbot
Chat/Messaging
Support ticket management
Call monitoring
IVR
Caller id
Automatic call distribution
Online voice transmission
Phone Key Input
Pre-recorded messages
Predictive analytics
Predictive dialer
Process/Workflow automation
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Access controls/permissions
Manual dialer
Meeting management
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Language
Multi-User collaboration
Multiple data sources
Multiple Scripts
Multiple user accounts
On-Demand recording
Outbound call center
Performance management
Performance metrics
Recording
Tagging
Task management
Text to speech
Third-Party integrations
Trend analysis
Two-Way audio & video
Unified communications
Video call recording
Video conferencing
Virtual personal assistant (vpa)
Virtual voicemail
Voice Customization
Voice mail
Voicemail transcription
VoIP
Workflow management
Reporting & statistics
Reporting/Analytics
ROI tracking
Role-Based permissions
Scheduled recording
Screen sharing
Search/Filter
Sentiment analysis
Single sign on
SIP trunking
SMS messaging
Social media integration
Spam blocker
Speech recognition
SSL security
Surveys & feedback
Call routing
Call scoring
Call screening
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Call whispering
Callback scheduling
Caller profiles
Campaign analytics
Campaign management
Collaboration tools
Communication management
Activity dashboard
Activity tracking
Agent interface
AI copilot
AI summarization
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Autoresponders
Blended call center
Call center integration
Call conferencing
Call disposition
Call list management
Call queues
Email management
Event triggered actions
File sharing
File transfer
For sales teams/organizations
Group messaging
Inbound call center
Interaction tracking
Keyword tracking
Knowledge base management
Lead capture
Lead generation
Lead management
Lead qualification
Live chat
Machine learning
Computer telephony integration
Conferencing
Contact database
Conversion tracking
Customer history
Customer segmentation
Customizable branding
Customizable Caller ID
Customizable reports
Data extraction
Data import/export
Data storage management
Data visualization
Document management
Drag & drop
Electronic faxes

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WeKall pricing

Value for money rating:

Starting from

17

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WeKall price and value

Value for money rating:

WeKall integrations (4)

WeKall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Chat

Training options

Videos
Documentation
Webinars
Live Online
In Person

WeKall FAQs

Q. What type of pricing plans does WeKall offer?

WeKall has the following pricing plans:
Starting from: $17.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of WeKall?

WeKall has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does WeKall support?

WeKall supports the following languages:
Spanish


Q. Does WeKall support mobile devices?

WeKall supports the following devices:
Android, iPad, iPhone


Q. Does WeKall offer an API?

Yes, WeKall has an API available for use.


Q. What other apps does WeKall integrate with?

WeKall integrates with the following applications:
WhatsApp, Microsoft Teams, Freshdesk, Kustomer


Q. What level of support does WeKall offer?

WeKall offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat

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