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Zeffy
5
400
4
68
3
2
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free fundraising platform
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Zeffy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zeffy overview
Based on 475 verified user reviews
What is Zeffy?
Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.
Who uses Zeffy?
By industry, Zeffy reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for Zeffy cited by reviewers is nonprofit (68% of reviewers).
What do users say about Zeffy pricing?
Most reviewers indicate that Zeffy’s zero transaction fees and lack of hidden costs offer significant savings, especially for non-profits. Some users report wanting clearer communication about donor-covered fees, but most users consider the value exceptional.
Starting price
Alternatives
with better value for money
Pros & Cons
Fundraising
Customer Support
Event Management
Email Communication
Zeffy’s user interface
Zeffy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.6
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Zeffy?
Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.
Select to learn more
Who uses Zeffy?
Based on 475 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zeffy's key features
GetApp's analysis of 110 verified user reviews collected between August 2021 and September 2024 identifies Zeffy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zeffy's donation tracking capabilities. They find it intuitive to see contributions, predict future donations, and acknowledge donors. Users report that it simplifies record-keeping and allows for easy input of mailed checks. They highlight the ability to export data to Excel and the automatic sending of donation receipts. They also mention that Zeffy helps in organizing financial books and sending thank you notes, making it a one-stop site for donors and organizations. Of the 26 Zeffy users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.
Users report that Zeffy's online giving option is easy to set up and manage, with no hidden fees. They appreciate the ability to set up automatic monthly donations and integrate the platform into their website. Reviewers indicate that it simplifies the donation process, allows for manual input of cash or check donations, and offers various templates and customization options. They also value the zero fees and the convenience it provides for donors. Of the 22 Zeffy users who gave detailed accounts of their use of Online Giving, 100% rated this feature as important or highly important.
Reviewers indicate that Zeffy's payment processing is secure, fee-free, and easy to use. They appreciate the direct deposit to bank accounts and the ability to support less tech-savvy donors. Users report that it handles recurring payments efficiently and provides peace of mind with prompt and accurate processing. They also highlight the seamless integration with credit card payments and the flexibility in choosing the frequency of deposits. Of the 44 Zeffy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
Users report that Zeffy's electronic payments are streamlined and efficient. They appreciate the quick and detailed email confirmations and the ability to handle credit card transactions without fees. Reviewers indicate that it simplifies collecting funds, offers auto-renew capabilities, and provides a secure environment for donors. They also mention the ease of setting up the portal and the fast deposit of funds into their accounts. Of the 23 Zeffy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.
Reviewers highlight Zeffy's contribution tracking as accurate and intuitive. They appreciate the immediate receipt generation and the ability to see donation history organized by fundraiser. Users report that it helps in segmenting members and identifying focus areas. They also mention the ease of exporting data to Excel and the reliability for audits. Some users wish for more robust relationship management capabilities. Of the 24 Zeffy users who gave detailed accounts of their use of Contribution Tracking, 92% rated this feature as important or highly important.
All Zeffy features
Features rating:
Zeffy alternatives
Zeffy pricing
Starting from
Free
User opinions about Zeffy price and value
Value for money rating:
Of 77 reviews that provide robust commentary on Zeffy's price and value, mention it in a positive light.
Most reviewers indicate that Zeffy’s zero transaction fees are a major advantage, especially for non-profits and charities aiming to maximize the impact of every donation. They say the platform is completely free to use, with no hidden or ongoing costs, which allows organizations to save significant amounts on processing fees compared to other platforms. Users think this fee-free model is critical for their missions, as it ensures that donor contributions go directly to their causes rather than being reduced by administrative or payment service charges. Some reviewers feel that the ability for donors to optionally cover processing fees further enhances value for money, as financially secure supporters can choose to offset any costs. Reviewers appreciate that there are no start-up costs and that the platform remains accessible and inexpensive, making it especially valuable for small or new organizations. Some users report that Zeffy’s transparency about its pricing model is important, though a few mention a desire for clearer communication regarding the optional nature of donor-covered fees. Overall, most users consider Zeffy’s cost-benefit ratio highly favorable, citing substantial savings and the absence of hidden fees as key reasons for their satisfaction.
, and
Zeffy integrations (1)
Integrations rated by users
We looked at 475 user reviews to identify which products are mentioned as Zeffy integrations and how users feel about them.
Integration rating: 3.6 (7)
“Para conectar mi campaña de Meta. y asi poder captar leads”
“We use Zapier to connect our boards and automate some of our projects.”
Ezequiel G.
Administrador de empresas
Integration rating: 4.3 (4)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”

Sarah D.
CEO
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“We use Monday to send out reports and information automated.”
Jelissa M.
Commercial Reporting, Analytics, and Admissions Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zeffy customer support
What do users say about Zeffy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zeffy customer support.
A significant portion of users praise Zeffy’s customer support for being responsive, friendly, and consistently quick to address issues.
Broad user base appreciates having access to real humans who listen, offer personalized help, and follow up effectively.
Frequently reported by users, support is available via multiple channels like chat, email, phone, and even live training sessions.
Common user feedback highlights the team's professionalism, willingness to solve problems, and proactive outreach to clients.
Support options
Training options
To see what individual users say about Zeffy's customer support, check out the review snippets below.
“Zeffy support is always available either by email, online chat, zoom training or actual voice calls. ”
SUSAN M.
President
“From our initial meeting to the online training and even questions we had after implementing, the Zeffy support staff have been a tremendous help.”
Jared W.
Artistic Director
“The only challenge we’ve run into is the limited flexibility around team member access levels.”
Helen K.
Fundraising Chair
Zeffy FAQs
Q. What is Zeffy used for?
Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform. Our platform also offers donor management capabilities. Trusted by over 50,000 nonprofits across North America.
Q. What level of support does Zeffy offer?
Zeffy offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk




















