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Zeffy Logo

Free fundraising platform

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Zeffy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zeffy overview

Based on 475 verified user reviews

What is Zeffy?

Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.

Who uses Zeffy?

By industry, Zeffy reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for Zeffy cited by reviewers is nonprofit (68% of reviewers).

What do users say about Zeffy pricing?

Most reviewers indicate that Zeffy’s zero transaction fees and lack of hidden costs offer significant savings, especially for non-profits. Some users report wanting clearer communication about donor-covered fees, but most users consider the value exceptional.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Fundraising

Customer Support

Event Management

Email Communication

Zeffy’s user interface

Ease of use rating:

Zeffy pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(70)
5(400)

What do users say about Zeffy?

Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.

Select to learn more


Who uses Zeffy?

Based on 475 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Civic & Social Organization
Religious Institutions
Museums and Institutions
Others

Use cases

Nonprofit
Fundraising
Donation Management

Zeffy's key features

GetApp's analysis of 110 verified user reviews collected between August 2021 and September 2024 identifies Zeffy's most critical features and summarizes user sentiment about those features.

Donation tracking

Reviewers appreciate Zeffy's donation tracking capabilities. They find it intuitive to see contributions, predict future donations, and acknowledge donors. Users report that it simplifies record-keeping and allows for easy input of mailed checks. They highlight the ability to export data to Excel and the automatic sending of donation receipts. They also mention that Zeffy helps in organizing financial books and sending thank you notes, making it a one-stop site for donors and organizations. Of the 26 Zeffy users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.


Online giving

Users report that Zeffy's online giving option is easy to set up and manage, with no hidden fees. They appreciate the ability to set up automatic monthly donations and integrate the platform into their website. Reviewers indicate that it simplifies the donation process, allows for manual input of cash or check donations, and offers various templates and customization options. They also value the zero fees and the convenience it provides for donors. Of the 22 Zeffy users who gave detailed accounts of their use of Online Giving, 100% rated this feature as important or highly important.


Payment processing

Reviewers indicate that Zeffy's payment processing is secure, fee-free, and easy to use. They appreciate the direct deposit to bank accounts and the ability to support less tech-savvy donors. Users report that it handles recurring payments efficiently and provides peace of mind with prompt and accurate processing. They also highlight the seamless integration with credit card payments and the flexibility in choosing the frequency of deposits. Of the 44 Zeffy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.


Electronic payments

Users report that Zeffy's electronic payments are streamlined and efficient. They appreciate the quick and detailed email confirmations and the ability to handle credit card transactions without fees. Reviewers indicate that it simplifies collecting funds, offers auto-renew capabilities, and provides a secure environment for donors. They also mention the ease of setting up the portal and the fast deposit of funds into their accounts. Of the 23 Zeffy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.


Contribution tracking

Reviewers highlight Zeffy's contribution tracking as accurate and intuitive. They appreciate the immediate receipt generation and the ability to see donation history organized by fundraiser. Users report that it helps in segmenting members and identifying focus areas. They also mention the ease of exporting data to Excel and the reliability for audits. Some users wish for more robust relationship management capabilities. Of the 24 Zeffy users who gave detailed accounts of their use of Contribution Tracking, 92% rated this feature as important or highly important.


All Zeffy features

Features rating:

Access controls/permissions
Accounting integration
ACH payment processing
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Attendance management
Auction management
Campaign analytics
Campaign management
Campaign planning
Communication management
Contact management
Credit card processing
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Donor management
Dues management
Email management
Email marketing
Email reminders
Email templates
Event management
Event scheduling
Event ticketing
Forms management
For nonprofits
Fundraising management
Goal setting/tracking
Member database
Membership management
Mobile access
Mobile giving
Online forms
Personalization
Pledge management
Real-Time analytics
Real-Time reporting
Receipt management
Recurring giving
Recurring/Subscription billing
Registration management
Reporting/Analytics
Reporting & statistics
Social media integration
Summary Reports
Third-Party integrations
Volunteer management

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Zeffy pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zeffy price and value

Value for money rating:

Of 77 reviews that provide robust commentary on Zeffy's price and value, mention it in a positive light.

Most reviewers indicate that Zeffy’s zero transaction fees are a major advantage, especially for non-profits and charities aiming to maximize the impact of every donation. They say the platform is completely free to use, with no hidden or ongoing costs, which allows organizations to save significant amounts on processing fees compared to other platforms. Users think this fee-free model is critical for their missions, as it ensures that donor contributions go directly to their causes rather than being reduced by administrative or payment service charges. Some reviewers feel that the ability for donors to optionally cover processing fees further enhances value for money, as financially secure supporters can choose to offset any costs. Reviewers appreciate that there are no start-up costs and that the platform remains accessible and inexpensive, making it especially valuable for small or new organizations. Some users report that Zeffy’s transparency about its pricing model is important, though a few mention a desire for clearer communication regarding the optional nature of donor-covered fees. Overall, most users consider Zeffy’s cost-benefit ratio highly favorable, citing substantial savings and the absence of hidden fees as key reasons for their satisfaction.

, and

Zeffy integrations (1)

Integrations rated by users

We looked at 475 user reviews to identify which products are mentioned as Zeffy integrations and how users feel about them.

Integration rating: 3.6 (7)

Para conectar mi campaña de Meta. y asi poder captar leads

We use Zapier to connect our boards and automate some of our projects.

EG

Ezequiel G.

Administrador de empresas

1/2

Integration rating: 4.3 (4)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Stripe logo
Stripe

Integration rating: 5.0 (3)

Integration rating: 5.0 (3)

We use Monday to send out reports and information automated.

JM

Jelissa M.

Commercial Reporting, Analytics, and Admissions Manager

Wix logo
Wix

Integration rating: 5.0 (1)

PayPal logo
PayPal

Integration rating: 5.0 (1)

Zeffy customer support

What do users say about Zeffy customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zeffy customer support.

A significant portion of users praise Zeffy’s customer support for being responsive, friendly, and consistently quick to address issues.

Broad user base appreciates having access to real humans who listen, offer personalized help, and follow up effectively.

Frequently reported by users, support is available via multiple channels like chat, email, phone, and even live training sessions.

Common user feedback highlights the team's professionalism, willingness to solve problems, and proactive outreach to clients.

Support options

Chat
Phone support
Faqs/forum
Knowledge base
Email/help desk

Training options

Documentation
Videos
Live online
Webinars

To see what individual users say about Zeffy's customer support, check out the review snippets below.

“Zeffy support is always available either by email, online chat, zoom training or actual voice calls. ”

SM

SUSAN M.

President

“From our initial meeting to the online training and even questions we had after implementing, the Zeffy support staff have been a tremendous help.”

JW

Jared W.

Artistic Director

“The only challenge we’ve run into is the limited flexibility around team member access levels.”

HK

Helen K.

Fundraising Chair

Zeffy FAQs

Q. Who are the typical users of Zeffy?

Zeffy has the following typical customers:
Small Business, Freelancers

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Q. What is Zeffy used for?

Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform. Our platform also offers donor management capabilities. Trusted by over 50,000 nonprofits across North America.


Q. What level of support does Zeffy offer?

Zeffy offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk

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