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Cloud Communication Platform Software with File Sharing (2026)

Last updated: April 2026

Cloud Communication Platform Software Key Features

    Based on 586 user opinions, we identified 6 features that are important for any product in Cloud Communication Platform Software

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.7

  • Call Routing

    Sends voice calls to a specific queue based on predetermined criteria

    Average user rating

    4.6

  • Communication Management

    Manage and track all internal and external communication conducted via calls, email, text, or chat

    Average user rating

    4.6

  • File Sharing

    Public or private sharing of digital files such as documents, audio/video, images, and more

    Average user rating

    4.7

  • Alerts/Notifications

    Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

    Average user rating

    4.5

  • API

    Application programming interface that allows for integration with other systems/databases

    Average user rating

    4.6
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Features

Integrated with

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Devices supported

Organization types

User rating

82 software options

Google Workspace logo

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

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Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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Webex Suite logo
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One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.

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Wrike logo

AI powered workflow management platform

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Wrike is a cloud communication platform used by 20,000+ companies worldwide. Features include a live editor, custom fields, @mentions, proofing tools, and more than 400 app integrations to choose from. Try Wrike to boost team communication and take the pain out of remote working.

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Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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GoTo Connect logo
Category Leaders

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Bitrix24 logo
Category Leaders

All in one business management workspace

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Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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3CX logo
Category Leaders

Web & mobile-based (Android, iOS) communications system.

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3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

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Wildix logo

The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

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Runrun.it logo

Cloud-based work management platform

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Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

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Acefone’s telephony systems bring an entire suite of cloud communication services— from VoIP-based telephony to contact center solutions. Get 65+ features like call routing, call recording and auto-attendants and work on the go, anytime, anywhere. Start your 14-day FREE trial today.

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MiVoice Business Solution logo

AI-powered communications solutions for all industries

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MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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Cloud Based Contact Center Software. Stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in any country

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Zoho Cliq logo
Category Leaders

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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JivoChat logo
Category Leaders

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is an AI-powered cloud-based communication platform that helps sales and support teams connect with customers across voice, SMS, email, and WhatsApp.

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Avaya UCaaS logo

Unified communications platform

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Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

Read more about Avaya UCaaS

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VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

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VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

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Zenvia logo
Category Leaders

AI for customer service to sell more and serve better

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Zenvia Customer Cloud: the Complete AI for your customer journey.
Optimize campaigns, centralize sales operations, and accelerate post-sale service in a single solution.

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VeryConnect logo

Membership management software

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All-in-one membership management software with features tailored to you. Cut admin time, manage payments, emails and events and increase engagement.

Integrate with your current systems, use your own branding and work with our expert team to create a seamless experience for your members.

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Ultatel Cloud Business Phone System logo
Category Leaders

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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MAXvoice logo

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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