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Top Rated Online Meeting Software with Remote Access/Control in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

It facilitates collaboration by allowing users to control each other's screens for troubleshooting, training, and technical support. This enhances teamwork, problem-solving, and productivity, especially in remote work settings. Our reviewers in online meeting software rated this feature as important.

4 Best Online Meeting Software with Remote Access/Control

  • Webex Suite - Highest rated for remote access/control
  • GoTo Meeting
  • Microsoft Teams
  • Zoom Workplace

See other top Online Meeting products with remote access/control

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the online meeting software category. They also needed to have sufficient reviews about remote access/control, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for remote access/control based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the remote access/control feature

Reviewers indicate that Webex Suite's remote access/control capabilities are highly valuable for providing tech support and IT assistance. They find it easy to install and use on both personal and corporate devices. Users report that it allows them to manage meetings and collaborate effectively from any location, including mobile devices. They appreciate the secure connection for sharing sensitive information and the ability to control another user's computer. However, some users mention that it can be buggy and less user-friendly compared to competitors.
“I like that Webex's Remote Access/Control feature makes it easy to collaborate with colleagues and clients in different locations. It offers a secure connection so that sensitive information can be safely shared and accessed. Additionally, this feature allows the user to control another user's computer, which is great for providing tech support and IT assistance.”
Verified reviewer profile picture

Devendra K.

Manager

“You can also collaborate during a cisco webex session, the other party can take control of your screen. it is real time and especially for a support analyst like myself, its one great tool i use to assist users resolve their issues without meeting them physically.”
Verified reviewer profile picture

Hamzat O.

Application Support Analyst

Online Meeting key features coverage

Webex Suite offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.5
Meeting Management4.5
Video Conferencing4.6
Presentation Streaming4.4
Mobile Access4.4
Collaboration Tools4.4

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Meeting logo
4.5
(11.5K)
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User insights about the remote access/control feature

Users find GoTo Meeting's remote access/control feature secure, easy to use, and essential for remote support and collaboration. They appreciate its seamless integration with third-party apps and the ability to control another user's desktop for troubleshooting. Reviewers report that it is particularly useful for IT support and employee training. However, some users mention occasional inconsistencies in performance and a lack of familiarity with the feature.
“Remote Access/Control is critical in remote collaboration. When we cannot hand over our pen like in offline meeting, remote access/control gives us that convenience. Remote Access/Control in GoToMeeting is convenient to use, the movement is so smooth.”
TA

Tito A.

Program Development Manager

“This feature of Go To Meetings is our most used and reliable resource. Through employee training, computer issues, or visual learning, being able to access one another's computer remotely is extremely helpful. ”
MD

Maelynn D.

Meter Reading and Billing Services Manager

Online Meeting key features coverage

GoTo Meeting offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.5
Meeting Management4.5
Video Conferencing4.6
Presentation Streaming4.5
Mobile Access4.4
Collaboration Tools4.3

Pros and cons based on 11,525 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the remote access/control feature

Reviewers appreciate Microsoft Teams' remote access/control feature for its ease of use and effectiveness in troubleshooting and collaboration. They find it valuable for screen sharing and assisting colleagues with technical issues. Users report that it is simple to log in and use from various devices, including smartphones. However, some users mention that it can be slow and buggy, and that administrative access is restricted during remote sessions. They also note that it is not as reliable as other specialized remote access tools.
“This tool makes it easy to help out team members who have trouble navigating software and UI's. Remoting into their desktop allows me to diagnose, troubleshoot issues, etc., and help provide support and training on their machine while we are all working remotely.”
JV

Joey V.

Staff Engineer

“This feature has helped me collaborate well with my team while discussing on some topics together remotely during that time if the host approve request control, we can make selections, edits and do other stuffs and release control if done.”
KB

Kamal B.

Student

Online Meeting key features coverage

Microsoft Teams offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.5
Meeting Management4.5
Video Conferencing4.6
Presentation Streaming4.4
Mobile Access4.4
Collaboration Tools4.5

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)
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User insights about the remote access/control feature

Reviewers highlight the importance of Zoom Workplace's remote access/control feature for facilitating collaboration and providing IT support. They appreciate the ability to control another participant's screen during meetings, which is useful for training and troubleshooting. Users report that it is easy to use and accessible from various devices, including smartphones. However, some users experience lag and find the feature difficult to access. They also mention that it is not as smooth as other specialized remote access software.
“In a meeting, you can use the remote control capability to take control of another participant's screen. You can either request remote control of another person's screen or have control given to you by the other player. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours. This is great when you're trying to help out the participants when they are stuck on a lab during training or even fixing an issue for your team member. ”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“Remote Access/Control in zoom helped me in lot of product demo meetings where I can easily get the report access of the users computer and assess them in solving the issue they are facing with my product.”
Verified reviewer profile picture

R.Manoj A.

Product Manager

Online Meeting key features coverage

Zoom Workplace offers 6 out of the 6 key features for Online Meeting software identified by reviewers:

Two-Way Audio & Video4.7
Meeting Management4.6
Video Conferencing4.7
Presentation Streaming4.6
Mobile Access4.6
Collaboration Tools4.4

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Online Meeting Software with Remote Access/Control in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an online meeting tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

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ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
Trusted by 6000+ organizations, OnBoard offers agenda building & collaboration, assessments, secure messaging, voting, analytics, and more.

Read more about OnBoard

Users also considered
RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

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Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
FreeConferenceCall.com logo

Web conferencing and team collaboration solution

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FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo

Video conferencing software with screen sharing & team chat

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RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Aircall logo

AI powered customer communications platform

learn more
Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Read more about Aircall

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

learn more
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Read more about CloudTalk

Users also considered
Boardable logo

Board management software built 
for nonprofits

learn more
Boardable streamlines nonprofit board meetings and governance so leaders stay organized, compliant, and focused on mission.

Read more about Boardable

Users also considered
Remo logo

Live online events platform

learn more
Remo conference is a live online events platform that focuses on building authentic relationships by providing an immersive virtual space that simulates the real-world experience of attending events and conferences in the most effective way possible.

Read more about Remo

Users also considered
Vectera logo

Meeting room scheduling and video conferencing platform

learn more
Vectera is a cloud-based online conferencing platform designed to assist sales, customer success, and financial advisory teams with meeting room scheduling and video conferencing. Key features include screen sharing, file transfer, custom branding, calendars, and data encryption.

Read more about Vectera

Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

learn more
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered
Glisser logo

Virtual and hybrid events platform with engagement features

learn more
An events platform with integrated audience response, our platform allows live streaming, presents slides to all devices instantly, then uses audience interaction to improve the delegate experience and provide powerful event analytics while maintaining topflight security protocols.

Read more about Glisser

Users also considered
Amazon Chime logo

Online meeting & video conferencing solution

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Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more

Read more about Amazon Chime

Users also considered
Zoiper logo

Cross-platform VoIP softphone dialer for SIP and IAX systems

learn more
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices

Read more about Zoiper

Users also considered
BoardDocs logo

Board management for K-12 and community colleges

learn more
BoardDocs is a board management and paperless governance solution for K-12 and community colleges of all sizes

Read more about BoardDocs

Users also considered
RingByName logo

VoIP solution to streamline client communication

learn more
RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

Read more about RingByName

Users also considered

Key features for Online Meeting software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Reviewers highlight the importance of real-time communication, enabling interactive meetings with clear audio and video, enhancing collaboration and reducing misunderstandings. 96% of reviewers rated this feature as important or highly important.
  • Meeting Management: Users value the ability to schedule, control, and organize meetings efficiently, including reminders, participant control, and integration with calendars for streamlined scheduling. 92% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Reviewers appreciate the ability to hold interactive, face-to-face meetings remotely, with features like screen sharing, recording, and virtual backgrounds enhancing engagement and collaboration. 92% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Users find the ability to share presentations in real-time valuable for improving dialogue and comprehension during meetings, facilitating effective communication and collaboration. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers appreciate the convenience of joining meetings from anywhere using mobile devices, ensuring flexibility and continuous connectivity for remote participants. 87% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users highlight the ease of real-time document editing, screen sharing, and integrated communication tools, which enhance teamwork and productivity during remote meetings. 87% of reviewers rated this feature as important or highly important.