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Salesforce Platform Logo

Develop enterprise & customer-facing apps

Last updated: February 2025

Salesforce Platform Reviews

Overall rating

4.3

/5

347

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10

Reviews by rating

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Pros and cons

I love it's customizability, the app exchange, and the Salesforce Community. The app exchange is great for free (or sometimes paid) solutions to add to your Salesforce instance and its capabilities.
It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.
The clear sections and adaptability of the platform is really amazing. Its hopeful that its shortcomings will be taken care of in the near-future releases.
Just after logging in, the wait time is considerably higher than Classic's and is very annoying to sit around while it loads with the latest update's mascot watching your frustration.
The only negative aspect of the platform is the cost. It can be restrictive for smaller projects and when I need to add more users/managers.
There are something things that I dislike about creating quotes.
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347 reviews