Auvik Reviews

Auvik

Auvik gives you complete network visibility and control.

4.7/5 (60 reviews)

Rick Rush

Helps Provide Solid Network Management Functions for an MSP

Used daily for 1-2 years
Reviewed 2019-03-25
Review Source: Capterra

The software is subscription based and only requires that a collector service be installed and running on a windows machine in the network to manage. This makes deployment quite easy and quick to put in motion. The discovery function is pretty straightforward and begins building an inventory and topology right away. Once you get managed devices set up with SNMP and login credentials, the topology starts to shape up and configurations start getting backed up. We integrate this with our PSA system and the ability to do bi-directional ticket creation and closure works quite well. This is a solid product for MSPs and makes the management of multiple customer networks workable. Support is available via chat and they are responsive.

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Auvik

Auvik gives you complete network visibility and control.

Matthew Greenbaum

This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Used weekly for 6-12 months
Reviewed 2018-01-12
Review Source: Capterra

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable. It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

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Auvik

Auvik gives you complete network visibility and control.

Corey Kirkendoll

What you need to provide complete Managed Services to your customers!!!!

Used daily for 1-2 years
Reviewed 2017-06-21
Review Source: Capterra

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Now with Auvik we can truly offer Managed Network services quickly and better than ever, We can actually sleep better at night because our customers have Auvik on their networks and we are really taking care of the network.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Best network monitoring tool EVER!

Used daily for 1-2 years
Reviewed 2018-05-21
Review Source: GetApp

Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.

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Auvik

Auvik gives you complete network visibility and control.

Chris Maddox

Best tool we use

Used daily for 1-2 years
Reviewed 2019-01-13
Review Source: Capterra

We have been using this software for about a year now as a MSP. It's great. Any network issue pops up, we just go to auvik, and we can usually pinpoint it to a specific device, or network connection. Not long ago, we had the primary DC that authenticated all vpn traffic go down. i could not remote into the network. However, we were able to use Auvik to create a new VPN tunnel into one of the servers and then get everything fixed from there. You can back up, and do change control on all your network devices. It's easily worth the cost in time saved troubleshooting issues on the network.

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Auvik

Auvik gives you complete network visibility and control.

Rusty Pywtorak

Auvik is a good product because it is backed by good people.

Used daily for less than 6 months
Reviewed 2018-01-04
Review Source: Capterra

monitoring of customer networks

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Auvik

Auvik gives you complete network visibility and control.

Sam Chawkat

A true value add to our support roles, helps us map out a network easily to support

Used daily for 1-2 years
Reviewed 2018-05-10
Review Source: Capterra

Network map Network inventory Alerting Integration with ConnectWise Configuration Backups Support willing to add additional OIDs for items Up time on system is very reliable Awesome and friendly staff

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Auvik

Auvik gives you complete network visibility and control.

Ross Leisner

Auvik: Good Not Great

Reviewed 2017-03-15
Review Source: Capterra

Auvik is a good product with a fantastic premise, when you start to realize the full capabilities you begin to understand how it could best be utilized. Working with Auvik feels like I'm working with Next Generation technology, that just isn't mature yet. While the product is great, it still feels like it is in it's infancy, it does a fantastic job of hooking right into SNMP data that you set but there are some major downfalls that inhibit us from using it on a larger scale. The need for new features are identified quickly but implemented slowly. We've been working with Auvik for around 6 months and they still have not added; 2FA administration capabilities (cannot remove my own users devices from their accounts), Vanity URLs for site logins, RBAC (Role Based Access Control) for users and groups (no groups available at all currently, lack of multiple sets of credentials (would like different privilege level SSH logins to my devices based on group membership etc). In my eyes those features list above are must-haves before I would rank Auvik as an excellent tool, in a larger environment it's just too cumbersome to manage everything individually. Negative aspects aside Auvik blows other utilities out of the water that I've utilized. The ability to SSH into a network device from anywhere over browser is extremely convenient but the true value in my eyes comes from the configuration backups and line differentials to see what has changed. All that being said, I would still opt to include Auvik into any network I expect to manage, but so far the comments above are what keep me from pushing it everywhere, I would simply spend too much time managing the users and permissions.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Sexy network monitoring

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

We use Auvik internally to manage and watch over all our network infrastructure. It does such a good job at providing us with a dashboard to gain some insight into our switches and such and does so in a very pretty way. We've used it multiple time to track down problems and see when things aren't working correctly.

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Auvik

Auvik gives you complete network visibility and control.

Jason McConnell

Amazing tool that pays for itself

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Makes it much easier to identify devices, can search by MAC address, IP, manufacturer, device type, etc. Shows how all the devices connect together through a nice visual mapping of the network. We often go to Auvik for a variety of issues and to find information. One time we had an issue with a SonicWALL and we exported the config from Auvik, factory reset the SonicWALL, and imported the config with no problems.

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Auvik

Auvik gives you complete network visibility and control.

MUHAMMAD SHAKEEL

Network Police

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

I really really love this application.

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Auvik

Auvik gives you complete network visibility and control.

Matt Bryan

Easy to configure network monitoring. Starts gathering data within minutes!

Used daily for 6-12 months
Reviewed 2018-05-15
Review Source: Capterra

early identification of network changes and potential configuration issues.

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Auvik

Auvik gives you complete network visibility and control.

Jeff Hauser

We have had a great experience using Auvik to monitor and manage our MSP environment.

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

Easily managed infrastructure monitoring and managing of clients. It is cloud based so it requires little of the client's resources to setup and use the product.

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Auvik

Auvik gives you complete network visibility and control.

Garry Adams

Totally love Auvik! It has changed the way we manage networks!

Used daily for 1-2 years
Reviewed 2017-11-21
Review Source: Capterra

Remote access to routers/switches/devices that do not have their own cloud management. Custom alerting. Integration with our Autotask, our PSA (Ticketing) system. Dynamic network maps. Layer 1 to Layer 3 visibility.

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Auvik

Auvik gives you complete network visibility and control.

Corey Kirkendoll

Very positive and great tool to have in my toolbox

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

Allows me to have a huge added benefit to my end customers.

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Auvik

Auvik gives you complete network visibility and control.

Stephen Tracy

Auvik Review

Used weekly for 6-12 months
Reviewed 2017-03-18
Review Source: Capterra

Auvik has been great from the moment I spoke to the staff at a peer group meeting. We setup a demo of the functionality of Auvik and then decided to test it out a couple of client sites on a trial basis. We were happy with what we saw and decided to purchase 100 licenses for use. We plan to roll it out across all of our clients eventually, but for now we use it in some of our larger environments where we need insight into what is happening from the networking side. We had never really used a product like this before and we are seeing some good returns on it from our engineers who have been able to use it to identify issues and cut down on the amount of time it takes to diagnose a problem. We are still learning how to best utilize it as far as alerting and some of the functionality it offers, but Auvik has training classes available that they encourage you to attend and run every couple of weeks. Overall, I would highly recommend Auvik and I look forward to continuing to grow our use of it.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Pretty good, definitely has come in handy

Used daily for 1-2 years
Reviewed 2018-05-14
Review Source: Capterra

Visibility and remote access, configuration storage is nice

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Very good software driven by a stellar team of devs.

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

Easy to setup and configure and get visibility into client networks. The product guides you through the setup and implementation in an efficient manner.

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Auvik

Auvik gives you complete network visibility and control.

Eve Fishman

Brilliant and has been super easy to use &very handy for trouble shooting clients that are offsite

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

I can see the whole network for remote clients and if there is an issue we save a lot of time on pinpointing the issue

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Auvik

Auvik gives you complete network visibility and control.

Austin Greca

Great tool for an MSP

Used daily for free trial
Reviewed 2018-07-13
Review Source: Software Advice

The interface is quick, easy and intuitive. The map it creates is pretty and the ability to drill down through the devices is great.

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Auvik

Auvik gives you complete network visibility and control.

Adam Crabb

We love the added visibility into our client networks that Auvik has provided.

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

- Improved visibility into client networks - Lower MTTR for client issues - Internal efficiency gains - Improved client satisfaction - Quick, simple deployment and onboarding of MS clients

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Auvik

Auvik gives you complete network visibility and control.

Kay Lemke

Successfully utilize Auvik for monitoring up/down of network devices.

Used daily for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

Auvik is very easy to use and the quality of monitoring is high. The product is priced fairly and we consider Auvik to be a good tool add to our tool chest.

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Auvik

Auvik gives you complete network visibility and control.

Chad DeRocher

Auvik is a great tool and has been a huge asset to us.

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

Time and Savings.

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Auvik

Auvik gives you complete network visibility and control.

Jason Hill

Awesome Time Saver

Used daily for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

Network discover/onboarding in minutes. Proactive approach to troubleshooting network issues. SNMP and syslog collection works. Cut out all my network proactives which saves us many hours every month.

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Auvik

Auvik gives you complete network visibility and control.

Andrew Hutchison

Auvik fits our needs as an MSP perfectly. It integrates well with ConnectWise Manage and Automate.

Used daily for less than 6 months
Reviewed 2018-01-08
Review Source: Capterra

ConnectWise Manage (alert ticketing) and Automate integrated network device monitoring.

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Auvik

Auvik gives you complete network visibility and control.

Adam Peterson

Owner

Used daily for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

The graphical representation of the network is definitely the best part. However, the alerting and management of the devices is also fantastic.

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Auvik

Auvik gives you complete network visibility and control.

Matt Kopp

Amazing product with an over abundance of features. Excellent service when things go sideways.

Used daily for 6-12 months
Reviewed 2018-01-04
Review Source: Capterra

Incredibly in-depth piece of software that allows reatime tracking of network and infrastructure assets. Amazingly scalable to any infrastructure. Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.

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Auvik

Auvik gives you complete network visibility and control.

Sean Barron

My experience with Auvik has been very good.

Used weekly for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

It makes onboarding new customers easier for less experienced engineers as it does a good job of finding devices and directing them to put in credentials to manage. It makes the entire network more "visible" A) with the diagram it draws but also the constant discover of network devices. I also love the automatic configuration backups of switches/routers and the versioning. I also love the visual of being able to quickly figure out which port something is plugged into. it takes that burden off more experienced staff.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Great Monitoring System

Used daily for 6-12 months
Reviewed 2018-05-17
Review Source: Capterra

This is great because I get alerts when my customers servers go offline. It has really helped with down time when issues arise. Great product!

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Auvik

Auvik gives you complete network visibility and control.

Donald Howard

Beyond Belief Network Visibility

Used daily for less than 6 months
Reviewed 2017-03-15
Review Source: Capterra

We never know that we could see so much of our client's networks without the use of a $ Fluke Network device. We are able to see more then out expensive RMM tool is able to provide at a barebones cost. This is a must have for every MSP in their network management tool kit. We are now looking to use it with our Network Audit accounts. The reports are very through and elevate what you are able to document and show your client.

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Auvik

Auvik gives you complete network visibility and control.

Chad Odom

Great Software

Used daily for 6-12 months
Reviewed 2017-11-21
Review Source: Capterra

Monitors and alerts work great with callback to Autotask PSA. Drill down into the port level is excellent. It backs up your configurations and monitors changes.

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Auvik

Auvik gives you complete network visibility and control.

Harrison Womack

We've deployed it company wide and it's already saved us hours of work!

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

It helps us quickly solve our customers problems! Huge asset.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Go from 0 to visualized in 20 minutes

Used daily for 6-12 months
Reviewed 2018-01-08
Review Source: Capterra

The visualization of the network is about as simple as it gets. The setup is very easy. Not many hours involved in getting to the end goal.

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Auvik

Auvik gives you complete network visibility and control.

Arthur Hutchinson

This has made our job as an MSP so much easier

Used weekly for 1-2 years
Reviewed 2018-02-15
Review Source: Capterra

The way it goes out and finds every thing on the network is fantastic. We can on-board a new customer much quicker than we used to. We can quickly hunt down a device that is consuming a lot of bandwidth. The backups of configs is very useful.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Auvik has helped us to discover unknown network devices in newly acquired environments environments.

Used weekly for 1-2 years
Reviewed 2018-05-14
Review Source: Capterra

The ability to monitor multiple devices in multiple environments with the least amount of effort.

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Auvik

Auvik gives you complete network visibility and control.

Jonathan Sheldon

I have loved working with Auvik. We especially love the frequent checkup calls from our partner rep.

Used weekly for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Better visibility of client networks

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Auvik

Auvik gives you complete network visibility and control.

Ron Buesing

Hard to visualize the value to existing cutomers

Used occasionally for 1-2 years
Reviewed 2018-05-14
Review Source: Capterra

Visually able to see what devices are connected to which switch and wireless access point.

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Auvik

Auvik gives you complete network visibility and control.

Samer Haddad

Very innovative product that provides new aspects in troubleshooting process

Used daily for less than 6 months
Reviewed 2018-05-16
Review Source: Capterra

Ease of viewing network devices and their related configuration in a production environment.

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Auvik

Auvik gives you complete network visibility and control.

Lance McGinn

Auvik "The Account Manager Perspective"

Used monthly for 6-12 months
Reviewed 2017-03-28
Review Source: Capterra

Historically, MSP's can be perceived as a threat to IT departments for fear of outsourcing their teams. Auvik has helped Mytech as an MSP to relieve that tension, to work in concert with information technology departments and increase their value in the organization. The typical SMB IT manager's toolset exposure may be limited to the last system they used or freeware monitoring systems. Mytech, positions Auvik and its integration with our PSA system, ConnectWise, as a true co-managed value add, to help elevate that IT manager with easily aggregated and targeted insights that help make educated decisions, and a positive impact for their organization. As a win win, it gives our technicians a deeper understanding of our client's networks and sales opportunities for our account managers. When one of my former, well researched, senior engineers took an IT Director Positon for a medical center, and approached us specifically about Auvik, I knew that this solution was a game changer.

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Auvik

Auvik gives you complete network visibility and control.

Jeffrey Babb

Intricate monitoring system

Used weekly for 6-12 months
Reviewed 2019-04-23
Review Source: Capterra

Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.

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Auvik

Auvik gives you complete network visibility and control.

James Beahan

Didn't fit our specific needs as an ISP, more designed for MSP

Used occasionally for free trial
Reviewed 2018-11-14
Review Source: Capterra

I liked the concept, and would like to see something similar more aimed toward Rural ISPs.

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Auvik

Auvik gives you complete network visibility and control.

Richard Bramlett

A value for the money paid

Used weekly for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

-Down detection for servers -Easy access to routers without opening http

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Auvik

Auvik gives you complete network visibility and control.

Michael Ande Kear

We've made a strategic decision to implement Auvik to all new clients as part of our service

Used weekly for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

Price point and features. The product simply goes out and pulls together a great level of detail on our client's networks. Tremendous tool for troubleshooting

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Auvik has made work more productive with its organized interface that is unique compared to others

Used daily for less than 6 months
Reviewed 2018-05-15
Review Source: Capterra

I get to enjoy my job with an organized platform that provides me information for projects and urgent issues that need to be solved right away.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Auvik has been great and easy to demo for customers

Used weekly for 6-12 months
Reviewed 2018-05-17
Review Source: Capterra

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

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Auvik

Auvik gives you complete network visibility and control.

Blair Ward

Always helps us resolve the hard networking issues!

Used monthly for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

When we have a client that is having connection issues, we always install Auvik after all other troubleshooting has failed to find the root cause of the issue.

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Auvik

Auvik gives you complete network visibility and control.

Levi Paul

Implementation and ongoing usage has been great

Used weekly for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

The ability to see all of my devices in one view, and get alerts for devices that are disconnecting.

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Auvik

Auvik gives you complete network visibility and control.

Eric May

Great product if you know what it is

Reviewed 2017-03-27
Review Source: Capterra

This is a great product as long as you know exactly what it is. It is an excellent graphing, diagramming, and configuration management tool for network devices. It allows us to make good judgement calls for clients and helps us to diagnose things before they become huge. It is not great at telnet/ssh connections, lacks some in supporting all vendors (graphing), and isn't very fault tolerant. We've had issues in the past with support giving us canned answers and not being very attentive to our issues. Overall, though, it is a great product we use every day and continue to pay for, which says something!

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Amazing ability to scale, monitor notify and back up.

Used monthly for 2+ years
Reviewed 2018-01-04
Review Source: Capterra

Network mapping and overview.

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Auvik

Auvik gives you complete network visibility and control.

Jeffrey Cantamessa

A powerful tool with a few missing elements

Used daily for less than 6 months
Reviewed 2018-05-14
Review Source: Capterra

Live mapping is amazing when it works. Device configuration changes logging. Remote terminal. Autotask integration

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Auvik

Auvik gives you complete network visibility and control.

David Luelf

Auvik has proven itself as a valuable tool for monitoring our critical network components

Used weekly for 6-12 months
Reviewed 2018-05-17
Review Source: Capterra

active alerts and real time monitoring of our SNMP enabled equipment

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Auvik

Auvik gives you complete network visibility and control.

Peter Koshakji

Good product, looking forward to utilize even more moving forward.

Used weekly for less than 6 months
Reviewed 2018-05-15
Review Source: Capterra

Change control and monitoring of certain devices.

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Auvik

Auvik gives you complete network visibility and control.

Jared Miller

Like the layout and the people and the concept behind it all. Configuration/documentation less so.

Used occasionally for less than 6 months
Reviewed 2018-05-11
Review Source: Capterra

Ease of access to networking equipment. Ease of deployment compared to the resulting data automatically presented was still very impressive.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Very good just hard to get clients to pay for switch, router, & firewall monitoring

Used occasionally for less than 6 months
Reviewed 2018-01-08
Review Source: Capterra

Allows me to see down to individual ports on all devices and store configurations for easy backup of network devices

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Auvik

Auvik gives you complete network visibility and control.

Steven Senko

Great!

Used weekly for less than 6 months
Reviewed 2018-05-14
Review Source: Capterra

Able to easily see network info, vlans are clearly laid out, network devices are easy to "add" to the map for auvik

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Auvik

Auvik gives you complete network visibility and control.

Jeff Huber

Very happy with the product and the staff

Used weekly for less than 6 months
Reviewed 2018-05-10
Review Source: Capterra

The real-time network diagram is a nice visual to help sell clients (besides all the other great features).

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Auvik

Auvik gives you complete network visibility and control.

Josue Rivera

Ease to Setup

Used monthly for free trial
Reviewed 2018-04-30
Review Source: Software Advice

Maybe I don't see value on it, maybe someone else will. It is not a bad software I recommend to give it a try. They do offer a 30-day trial!!

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Auvik

Auvik gives you complete network visibility and control.

Dave Ketterer

For the most part good except for the inability resolve the false down alerts we are getting

Used weekly for less than 6 months
Reviewed 2018-05-15
Review Source: Capterra

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

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Auvik

Auvik gives you complete network visibility and control.

Andrew Durham

Great tool for keeping track of whats going on across our networks.

Used monthly for less than 6 months
Reviewed 2018-05-14
Review Source: Capterra

We were able to map out our network more detailed in real time.

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Auvik

Auvik gives you complete network visibility and control.

Anonymous

Great for network troubleshooting

Used monthly for less than 6 months
Reviewed 2019-02-21
Review Source: GetApp

We have used this software to discover loops and bottlenecks on networks.

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Auvik

Auvik gives you complete network visibility and control.