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Creately Logo

Creately

4.4
(162)

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The New Interface for Work

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(17)

Creately Features

Features Summary

Functionality

4.2

/5

162

Total features

36

7 categories

Creately features

API
Brainstorming
Charting
Collaboration Tools
Content Management
Data Import/Export
Data Linking
Desktop Interface

Common features of Workflow Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Business Process Automation
Calendar Management

Price starts from

6.95

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

162

Price starts from

6.95

Per month

learn more

Total Features

36

Unique features

  • Content Management

Functionality

4.4

/5

3K

Price starts from

5

/user

Per month

learn more

Total Features

64

Features in Common

22

Unique features

  • Workflow Configuration

  • Ideation

  • Customizable Dashboard

  • Customizable Templates

Functionality

4.4

/5

2K

Price starts from

7.95

Per month

learn more

Total Features

69

Features in Common

35

Unique features

  • Image Library

  • Communication Management

  • Component Library

  • Commenting/Notes

Common Creately comparisons

Creately logo
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CreatelyvsLucidchart
Creately logo
Gliffy logo
CreatelyvsGliffy
Creately logo
SmartDraw logo
CreatelyvsSmartDraw
Creately logo
Cacoo logo
CreatelyvsCacoo

Reviewers who mentioned features said:

AR
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Verified reviewer

Computer Software, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommended for businesses and individuals

Reviewed 5 years ago

Creately is highly recommended for businesses and individuals which create a large number of diagrams and flowcharts, since they can create these images quickly and without much effort, using the templates and other tools available.

Pros

Creately has more than 1000 templates, libraries and over 100,000 different examples which can be easily adapted by the user for their requirement. These examples can help the user visualize easily. The software can be used for creating flowcharts, UML and User interface mock ups in different patterns. One of the main advantage of Creately is the provision for collaboration, which allows the user to...

Cons

Cons - payment required, not suitable for those who require it occasionally

AR
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Verified reviewer

Information Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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If you are a BPMN seeker here's your cloud tool

Reviewed 2 years ago

Creately is ideal for companies and individuals that generate a big number of flowcharts and diagrams, since the templates and other tools available enable you to build these diagrams rapidly and with minimal effort.

Pros

1.) The user interface is stunning & straightforward. 2.) The chart's appearance and elements can be completely customized.  3.) Frequently notice on upgrades and new features. 4.) Flexible, simple to use, and easy to share with others without having to convert to PDF or print.

Cons

There are no such Cons to mention on the tool, but it needs more popularity than the other products existing on the market.

HS
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Hugo S.

Information Technology and Services, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Really worthy ;)

Reviewed 5 years ago

It is fine and I have been paying myself for the license besides the fact that I am using in my third company already ;)

Pros

The plastic, colours and really easy to use.

Cons

Sometimes it hangs/stuck loading. Export sometimes seems slow for high definition

AA
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Adelina A.

Education Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool

Reviewed 5 years ago

I use Creately since 2 differents perspectives, like student I can do may homework and like teacher I can create study tools to my students, in both ways, I just waste the enough time to develop my diagrams easely and even fun.

Pros

It has a lot of different tools to build a big range of diagrams and illustrations, but the most like me is the color combination and that you can organize the space around the diagram.

Cons

It is difficult and no friendly chance the letters... size, color, position.

TM
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Tiffany M.

Hospitality, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love how easy it is to use!

Reviewed 5 years ago
Pros

What i love is the abundance of templates to represent anything I’m trying to do from website wire framing to SWOT analyses and even org charts. All the information is easy to input and represented beautifully and professionally. The different ways you can export your creation is super useful too.

Cons

I think getting used to tab to confirm an action took a bit of getting used to. Other than that, good to go!

RB
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Rod Bishop

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not really that great

Reviewed 10 years ago

Creately has a really great website and they ranked really well for the kind of diagramming I was looking for (database design) but the product does not deliver. The let-down was epic.

Pros

It is an online tool that works in your browser and they have a lot of good information on their website about how to build different kinds of diagrams.

Cons

The tool itself is difficult to use and doesn't allow you to do much in terms of working with others at the same time. I was also looking for something that would work well with the Google environment which this doesn't

Vendor response

Hello Rob, Thanks for using Creately and we're sorry that you found it difficult to use. To address some of your concerns we do provide some integration with Google environment. We're available in the Google App marketplace ( https://www.google.com/enterprise/marketplace/viewListing?productListingId=4370+2544572938568579613&pli=1 ) for your convenience. We introduced real-time collaboration last year so there could be room for improvement there. If you'll be kind enough to drop a mail to support@creately.com explaining the difficulties you encountered we'll be happy to have a look and rectify matters. Again sorry about the inconvenience and thanks for complimenting us on our content.

CB
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Chris B.

Hospital & Health Care, 10,001+ employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Save your money and go elsewhere

Reviewed 9 years ago

I've been attempting to use this application for more than 6 months. I've opened a half dozen tickets - Creately has opened a similar number, and yet no resolution to my licensing issues. They have only worked with me in a half-hearted way, often repeating the same diagnostic requests and never fully understanding the issue. When I thought they understood it, they came back and told me to delete my license file yet again. So much time has been wasted that the money I paid for the app is almost inconsequential. You would receive much better service and more value for money by going elsewhere.

Pros

Options for web or desktop installation.

Cons

No shared files. Severe licensing issues that can't be resolved - without a license much functionality is inoperative. The poorest and slowest of customer service I've had in a decade.

Vendor response

Hi Chris, We're extremely sorry about your situation. You have been very patient with us and helped us with all the details which makes us feel even more sad. We deeply regret that we couldn't recreate your issue and able to solve it. Again, extremely sorry about the situation and we'll give you a full refund.

AR
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Verified reviewer

Environmental Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product With One Major Flaw

Reviewed 5 years ago
Pros

It does exactly what I need it to do - create org charts. It's easy to use with great functionality, and looks great.

Cons

The save/save as functionality is atrocious. I often lose past work because it'll save a current project over a previous one. When this happens I lose the opportunity to use a past chart as a template that would save me a ton of time. Then I'm forced to do it over again. If this was fixed it would be huge.

AR
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Verified reviewer

Management Consulting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Tool for Project Management

Reviewed 5 years ago
Pros

It is easily shared with multiple users to have a living document for collaboration.

Cons

The formatting and user interface is a little bit buggy and non responsive, especially on the desktop version.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good tool for visualize concepts

Reviewed 4 years ago

Draw concept diagrams and share with stakeholders easily.

Pros

Creately is straight forward, simple to use, user friendly application. Application consists with good library of objects that can be use to create diagrams. It aslo support sharing what you create with others easily.

Cons

Real time collabration can be improved. Some look and feel can also be improved to be give a modern look.

TB
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Tyffany B.

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Creately

Reviewed 4 years ago

its been good. just sometimes it stops working in middle of designing a project

Pros

neatness and coloring. time consuming, ease of use

Cons

too many error messages . sometimes slow to load

Vendor response

Hi Tyffany, we're glad you found it easy to use and sorry about the error messages you encountered. We're continually working to improve the experience and I'm sure you'll find a much smoother working experience going forward.

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Nuno O.

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good price/quality software

Reviewed 6 years ago
Pros

Big database of templates give us a head start for the diagram.Simple and intuitive for all users. Has 5 free driagram for start and test the software. It´s possible to import from identical tolls.

Cons

If you need more users the price it´s a little high. No Portuguese language for the app.

AW
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Andualem W.

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Creately: A Versatile Tool for Medical Device Researchers

Reviewed a year ago

As a medical device researcher, I use Creately in a variety of capacities to meet my specific needs and goals. One potential use of Creately is collaborative drawing, which allows me to create and share drawings with my team in real-time. This can be useful for brainstorming sessions and sketching out new concepts. Another potential use of Creately is prototyping, which enables me to create interactive...

Pros

One of the things that I liked most about Creately as a medical device researcher was its versatility. The software offered a range of features and capabilities that I could use in a variety of capacities, such as collaborative drawing, prototyping, diagramming, and creating visual aids for presentations. This versatility allowed me to use Creately in a way that was most helpful and relevant to my needs and goals as a medical device researcher. I also appreciated the intuitive interface of Creately, which made it easy for me to use and learn the software. Overall, Creately was a valuable resource that I enjoyed using in my work as a medical device researcher.

Cons

One of the things that I liked least about Creately as a medical device researcher was that the software was web-based and required an internet connection to function. This meant that I was unable to access my drawings or collaborate with my team if I did not have an internet connection, which could be inconvenient at times. I also found that the software had some compatibility issues with certain devices or web browsers, which could cause lag or other performance issues.

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Nimanthi R.

Computer & Network Security, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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an instinctive and simple to utilize Visual Collaboration stage

Reviewed 5 years ago

Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team Work Expertly Designed Templates to Get Started Fast Broad Shape Set Grouped into Libraries Fare Diagrams as PDF, JPG or PNG Work area Application for Offline Drawing Coordinated Google Image and Icon Finder Search Code Generation to Embed Diagrams to Websites Takes a shot at Windows, Linux and Mac OS Network Browser to Quickly Find Diagrams Capacity to Import Images Single Sign-On Drag and Drop Interface

Pros

Creately is an instinctive and simple to utilize Visual Collaboration stage that is utilized by dispersed groups far and wide to convey all the more successfully. Creately's special and incredible relevant interface is anything but difficult to utilize and it works with the full capacities of a Desktop application. Creately is open anyplace, draw and configuration directly in your program. No downloads...

Cons

I can't think whether anything I didn't care for. Now and then it's extremely hard to import an SVG record Maybe a few highlights to upgrade the look and feel of the outlines. Ongoing joint effort highlights appear to hinder the application a bit The charting interface is structured in light of straightforwardness and accommodation. Shapes are assembled into libraries and just the vital libraries...

JR
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Joseph R.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software, sometimes has issues

Reviewed 4 years ago

When working, is excellent to integrate into JIRA and Confluence - just draw on the fly. Really like the export to PNG option as it makes sharing so much easier.

Pros

I like the integration into JIRA and Confluence and the stand-alone version - the ease of use of porting drawings from each to another.

Cons

There are issues with the JIRA and Confluence versions where existing drawings refuse to load. Not sure of the problem but it is annoying. Could be an issue with O/S or versioning of host software but really, it is annoying to not be able to trust that it will work. The desktop version running on Adobe Air is also a bit of a problem for me - adds an admin need to make sure the base software is secure and also makes me perceive the effort to be a bit less. Prefer standalone software on the desktop or an enclosed APP rather than something running in another environment.

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marco d.

10,001+ employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Save your money for a better app

Reviewed 9 years ago

Creately is a fairly intuitive and easy to use app. And it is quite inexpensive compared to the competition Unfortunately, it is by no means presentation quality at all. Professionally, it would be suicide to present anything that comes out of this app. I purchased Creately for flowcharting and wireframing. I can use it for neither for the following reasons. 1. no rulers or guides. 2. the...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Marco, Thanks for using Creately and taking the time to leave a review. Although we agree with some of your points some are bit off the mark. I'll try to address them one by one. 1. Agree. Will talk with dev team about adding a ruler. 2. Disagree. As soon as you type the text is center justified. 3. Agree. Will ask the dev team to fix this. 4. Disagree. The start/end scale seems to scaling...

IA
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Isaac A.

Program Development, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Creately allows me to create visually amazing diagrams and content

Reviewed 2 years ago

I use Creately for a wide range of project needs. Mapping out respondent homes for our project census no longer had to be done with freehand and papers. Creately solved that for me. I am able to create the most complex diagrams and flow charts to represent complicated workflow systems and team structures.Our PowerPoint presentations and newsletters have also seen a whole lot of visual improvements thanks to Creately.

Pros

Creately offers me so much freedom to explore my ideas. From the extensive collection of diagram types they offer, I always manage to find just the right fit each time. Even better is that it also allows me to easily create my own shapes and format them to my taste with the quick toolbar. My PowerPoint presentations are much more richer, I no longer have to do hand paper sketches to draw free form community maps anymore.

Cons

Sometimes, I have a hard time getting my shapes and lines to connect just right. And text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input is a bit combersome.

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Mujibullah S.

Telecommunications, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 4 years ago
Pros

Flexible, easy in use and share with others without converting to PDF or print.

Cons

Still struggling with new release, it would be better if changes come with tutorial.

JE
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Jocelyn E.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what I needed!

Reviewed 2 years ago

It's been amazing, I wish I had found Creately before. It's always been a struggle to find a software or platform that allows you collaborative work without getting the format of the document all messes up; Creately allows me and my students to create as many documents as needed, it also allows us to work on one same document without any issue. The price we pay is totally worth it (an inexpensive), I will continue using Creately and hopefully I can get some of my coworkers to try it as well; I know they will love Creately!

Pros

I love how Creately allows me and my students to create documents while working all at the same time. Also, it has an infinite amount of templates and canvases you can work on, editing and adding information. Amazingly it also has a video conference tool that allows me to present the work while still working on it collaboratively, and honestly the best part of it is the price, it's only $6 per month and that allows you work on unlimited documents as a team, saving all your files in the cloud or downloading them in different formats.

Cons

Nothing, Creately has everything I need for collaborative work, my students love creating flow charts and mind maps using Creately and honestly I do too. I wouldn't change a thing.

VP
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Vamsidhar P.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User Friendly with lot of options for business diagrams

Reviewed 4 years ago

Completely satisfied with the product. Definitely improving my efficiency at work.

Pros

- User Friendly interface to select the type of diagram you wanted and the ease of use (Drag & Drop). - Not too much on the pocket - Auto Save option which makes you focus only on the business diagram - Amazing customer support

Cons

The latest update (moving away from flash to cloud based solution) has some hiccups. Very rarely the application throws run time error and I need to relaunch it. While this is slightly irritating, the auto save option helps to recover my diagrams as is.

CL
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Clara L.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customer support destroyed my exeperience

Reviewed 5 years ago

So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you need to save every minute if you don't want to waste your time. I am working on the creation of a website for an algorithm. So I need one big graph that shows the workflow of my website perfectly. Needless to say, my diagram is big. With such work the online platform bugs a lot so you have to save every...

Pros

Simple, straight forward to use and not expensive

Cons

1) it bugs a lot so you need to save every minute if you don't want to waste your time. 2) Even if you save your work on your desktop as well as on the online platform all your work can disappear. 3) Don't save your doc with the CREATELY template because after 10MB no one can use it or download it on Creately. Ask for help people prefer to start the conversation and then ignore. 3) Customer support is crap and when they don't know what to do they just ignore

AR
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Verified reviewer

Media Production, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Online flowchart maker.

Reviewed 4 years ago

Create is a very good alternative for desktop flowchart and mind application. The only problem is with its workflow. Workflow is really a strong feature and creating a flow chart is very easy.

Pros

Online diagram making is really good for several reasons and accessing through any device connected through the internet is one of them. The signup process is really very easy with google login. After creating a new flowchart it is very simple to create and with collaboration tool sharing is easy. With an inbuild collaboration tool, any member can update so I don't need to open and update myself, it solves a lot repeating and time-consuming work for me.

Cons

Add document is under the folder and not available from the dashboard? I found this very unusual. No private project so I don't invite too many users to see what is the performance.

Vendor response

We're glad you cut down the repeating and time-consuming tasks using Creately. Add document button appears in any folder where you have the edit access. If you meant the "Recent" documents section we will consider adding a button there as well.

JM
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Johnny M.

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best tool for AWS architecture diagrams

Reviewed 4 years ago
Pros

Having used other tools in the past, I’m think that Creately is the best option in the market to create AWS architecture diagrams. It has most of the icons for AWS services, and is pretty easy to learn to use. One of the main pros is that it focuses on having good drawing tools instead of AWS API integration (like Cloudcraft)

Cons

I have not found any cons about it (at least for our use case)

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Vinoch S.

Computer Software, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best collaboration and diagram tool!

Reviewed 4 years ago
Pros

I have used this tool in my organisation for more than 2 years. We used this tool to draw diagrams to support our SRS documents ( Software Requirements Specifications). Mostly we drew flow charts, Entity diagrams, Class diagrams and Mind maps. Easy tool with great support to export your documents in JPEG, PNG or PDF formats. Sharing feature provided our team to collaborate in a single diagram in real time and can able to comment on each shapes.

Cons

They should improve their mobile support. We can view the diagrams only but cannot be able to interact or edit them on the mobile.

tn
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teran n.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The tool that I always use to create diagrams

Reviewed a year ago

I struggled to create design diagrams before I found creately. This is a very efficient software that saves my time a lot. I love this.

Pros

The main thing that I love creately is their templates. There are plenty of templates are available for different diagram types. I can store all of them to google drive and keep them updated with my clients. User interface is good and even a new user can create diagrams easily.

Cons

I lost my diagram while designing it sometimes back. I was using the free trial version and I lost my work and I had to redraw the whole thing.