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Datto RMM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next Generation RMM for the Modern MSP
Table of Contents
Datto RMM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Datto RMM overview
What is Datto RMM?
A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.
Datto RMM offers MSP-centric features in an integrated SaaS platform. With monthly release cycles, Datto RMM helps MSPs support the IT environments Key features of Datto RMM include discovery and asset management, device monitoring, remote support, reporting and more. Businesses can know what’s going on with every device through real-time notification of alerts and automated responses to reduce device downtime, including Ransomware detection, which reduces the impact of crypto-ransomware for your clients.
It provides real-time visibility into every asset under contract including location, status, compliance and condition. It helps keep devices patched, secure and optimized on a policy-based device management console delivering automation at scale.
The application secures remote access across devices using remote support and screen sharing tools. It also showcases the value delivered to clients through scheduled reporting and insights into devices, activity and customer health.
Datto RMM includes pre-built monitoring scripts and policies, access rights, integrations with other platforms such as antivirus, warranties, and documentation management and PSA tools.
As a SaaS platform, Datto RMM is accessible on the cloud and enables MSPs to manage their customers. The platform’s enhanced security posture, with mandatory two-factor authentication, routine penetration testing and infrastructure hardening, and active monitoring for unauthorized access attempts,
helps maintain its proven track record of 99.99% uptime. And, since it’s a truly scalable, cloud-based platform, there is no limit to the number of devices you can support.
Starting price
Alternatives
with better value for money
Datto RMM’s user interface
Datto RMM reviews
Overall rating
4.3
/5
40
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.27/10
5
4
3
2
1
24
8
5
0
3
Christian K.
CEO
Harrison K.
Manager
Jaden G.
IT Specialist
Rudolf C.
Network Engineer
Jaden G.
IT Specialist
Terry W.
Senior Project Manager
Who uses Datto RMM?
Based on 40 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Datto RMM's key features
Most critical features, based on insights from Datto RMM users:
All Datto RMM features
Features rating:
Datto RMM alternatives
Datto RMM pricing
Value for money rating:
Starting from
No pricing info
User opinions about Datto RMM price and value
Value for money rating:
To see what individual users think of Datto RMM's price and value, check out the review snippets below.
Christian K.
CEO
Harrison K.
Manager
Datto RMM integrations (25)
Integrations rated by users
We looked at 40 user reviews to identify which products are mentioned as Datto RMM integrations and how users feel about them.
Integration rating: 4.6 (11)
“Ticket creation from devices either while working or automatically when a system has a fault.”
“Needed to be efficient, it's okay but a little clunky when it comes to matching CI's”
Randy G.
AVP - Systems Administrator
Integration rating: 4.5 (11)
“Could be better - More supporting information for engineers (Rather than needing thinks like Lionguard, Auvik)”
“moving information about client devices into documentation about the clients' environments”

Anonymous R.
Operations Director
Integration rating: 4.0 (1)
“Documentation is half the battle and IT Glue unfortunately cannot generate exports”
Christian K.
CEO
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Datto RMM support options
Typical customers
Platforms supported
Support options
Training options
Datto RMM FAQs
Datto RMM has the following pricing plans:
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Datto RMM?
Datto RMM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Datto RMM support?
Datto RMM supports the following languages:
English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish
Q. Does Datto RMM offer an API?
Yes, Datto RMM has an API available for use.
Q. What other apps does Datto RMM integrate with?
Datto RMM integrates with the following applications:
Password Boss, OpsGenie, ScalePad Lifecycle Manager, Passportal, IT Glue, BrightGauge, ConnectWise PSA, Autotask PSA, Datto SIRIS
Q. What level of support does Datto RMM offer?
Datto RMM offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat















