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Datto RMM Logo

Next Generation RMM for the Modern MSP

Table of Contents

Datto RMM - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Datto RMM overview

What is Datto RMM?

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

Datto RMM offers MSP-centric features in an integrated SaaS platform. With monthly release cycles, Datto RMM helps MSPs support the IT environments Key features of Datto RMM include discovery and asset management, device monitoring, remote support, reporting and more. Businesses can know what’s going on with every device through real-time notification of alerts and automated responses to reduce device downtime, including Ransomware detection, which reduces the impact of crypto-ransomware for your clients.

It provides real-time visibility into every asset under contract including location, status, compliance and condition. It helps keep devices patched, secure and optimized on a policy-based device management console delivering automation at scale.

The application secures remote access across devices using remote support and screen sharing tools. It also showcases the value delivered to clients through scheduled reporting and insights into devices, activity and customer health.

Datto RMM includes pre-built monitoring scripts and policies, access rights, integrations with other platforms such as antivirus, warranties, and documentation management and PSA tools.

As a SaaS platform, Datto RMM is accessible on the cloud and enables MSPs to manage their customers. The platform’s enhanced security posture, with mandatory two-factor authentication, routine penetration testing and infrastructure hardening, and active monitoring for unauthorized access attempts,

helps maintain its proven track record of 99.99% uptime. And, since it’s a truly scalable, cloud-based platform, there is no limit to the number of devices you can support.

Starting price

Free

Alternatives

with better value for money

Datto RMM’s user interface

Ease of use rating:

Datto RMM reviews

Overall rating

4.3

/5

40

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

24

8

5

0

3

Pros
“An absolutely awesome tool that is constantly being developed further. I am very satisfied with the product and especially with the fast-responding support.”
CK

Christian K.

CEO

“The customer support is amazing and the platform is laid out very nicely. I like the integration with splashtop.”
HK

Harrison K.

Manager

“Overall it was a great product. We used this along with some other Datto products all of which we liked.”
JG

Jaden G.

IT Specialist

Cons
“When a job has failed, maybe we can gather more specific data for troubleshooting purposes.”
RC

Rudolf C.

Network Engineer

“Once connected it would sometime leave the users desktop all black until they rebooted.”
JG

Jaden G.

IT Specialist

“Patching and patch management is a bit of a mixed bag. Hard to sometimes figure out what is going on with patches.”
TW

Terry W.

Senior Project Manager

Who uses Datto RMM?

Based on 40 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Banking
Computer Networking
Others

Use cases

Remote Monitoring and Management
Managed Service Providers (MSP)
Patch Management
IT Management
IT Asset Management

Datto RMM's key features

Most critical features, based on insights from Datto RMM users:

Patch management
Remote access/control
Server monitoring
Remote monitoring & management
Alerts/Notifications
Automatic patch deployment

All Datto RMM features

Features rating:

Data visualization
Dashboard
Deployment management
For msps
IT asset management
IT asset tracking
Configuration management
Maintenance scheduling
Monitoring
Network monitoring
Task scheduling
Asset tracking
Third-Party integrations
API
Policy management
Real-time alerts
Real-Time monitoring
Real-Time notifications
Access controls/permissions
Audit trail
Customizable branding
Automatic scans
Compliance management
Reporting/Analytics
Scheduling
Single sign on
Reporting & statistics
Remediation management
Real-Time updates
Real-Time reporting
Uptime reporting
User management
Workflow management
Real-Time data
Real-Time analytics
Patch testing
Patch prioritization
Network wide management
Mobile access
IT reporting
Customization
Customizable reports
Customizable fields
Audit management
Approval process control
Activity tracking
Activity dashboard
Active directory integration

Datto RMM alternatives

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Datto RMM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Datto RMM price and value

Value for money rating:

To see what individual users think of Datto RMM's price and value, check out the review snippets below.

“An absolutely awesome tool that is constantly being developed further. I am very satisfied with the product and especially with the fast-responding support.”
CK

Christian K.

CEO

“The customer support is amazing and the platform is laid out very nicely. I like the integration with splashtop.”
HK

Harrison K.

Manager

Datto RMM integrations (25)

Integrations rated by users

We looked at 40 user reviews to identify which products are mentioned as Datto RMM integrations and how users feel about them.

Autotask PSA logo
Autotask PSA

Integration rating: 4.6 (11)

Ticket creation from devices either while working or automatically when a system has a fault.

Needed to be efficient, it's okay but a little clunky when it comes to matching CI's

RG

Randy G.

AVP - Systems Administrator

1/2
IT Glue logo
IT Glue

Integration rating: 4.5 (11)

Could be better - More supporting information for engineers (Rather than needing thinks like Lionguard, Auvik)

moving information about client devices into documentation about the clients' environments

Verified reviewer profile picture

Anonymous R.

Operations Director

1/2
Passportal logo
Passportal

Integration rating: 4.0 (1)

Documentation is half the battle and IT Glue unfortunately cannot generate exports

CK

Christian K.

CEO

Datto SIRIS logo
Datto SIRIS

Integration rating: 4.3 (3)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Datto RMM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Videos
Documentation
In Person
Live Online
Webinars

Datto RMM FAQs

Q. What type of pricing plans does Datto RMM offer?

Datto RMM has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Datto RMM?

Datto RMM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Datto RMM support?

Datto RMM supports the following languages:
English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish


Q. Does Datto RMM offer an API?

Yes, Datto RMM has an API available for use.


Q. What other apps does Datto RMM integrate with?

Datto RMM integrates with the following applications:
Password Boss, OpsGenie, ScalePad Lifecycle Manager, Passportal, IT Glue, BrightGauge, ConnectWise PSA, Autotask PSA, Datto SIRIS


Q. What level of support does Datto RMM offer?

Datto RMM offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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