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draw.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open platform for creating & sharing diagrams
Table of Contents
draw.io - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
draw.io overview



Based on 771 verified user reviews
What is draw.io?
draw.io is a diagram program offering key features such as diagramming, drag-and-drop functionality, and data import/export, among others.
Who uses draw.io?
By industry, draw.io reviewers are most commonly professionals in information technology and services (26%). The most frequent use case for draw.io cited by reviewers is creating diagrams (86% of reviewers).
What do users say about draw.io pricing?
Most reviewers indicate that draw.io delivers outstanding value for money, as they access comprehensive features for free and avoid costly licenses. Some reviewers find advanced features limited, but most feel the free version meets their essential needs.
What are the most popular integrations for draw.io?
The draw.io integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.9 out of 5 for its integration with draw.io) and Confluence (a knowledge management product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Diagram Creation
Cloud Storage Integration
Pricing
Web and Desktop Versions
User Account
Lag and slow performance
draw.io’s user interface
draw.io pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about draw.io?
draw.io is a diagram program offering key features such as diagramming, drag-and-drop functionality, and data import/export, among others.
Select to learn more
Who uses draw.io?
Based on 771 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
draw.io's key features
GetApp's analysis of 45 verified user reviews collected between August 2021 and November 2024 identifies draw.io's most critical features and summarizes user sentiment about those features.
Reviewers appreciate draw.io's diagramming capabilities for their intuitiveness and ease of use. They report that creating and connecting shapes is quick and straightforward, with a wide variety of icons and templates available. Users highlight the versatility and customizability of diagrams, which can be tailored for different audiences, such as technical teams or sales presentations. They also mention the integration with Jira and Confluence, which enhances workflow efficiency. However, some users note issues with manually fixing lines when moving shapes around. Of the 21 draw.io users who gave detailed accounts of their use of Diagramming, 100% rated this feature as important or highly important.
Brian H.
Software Engineer

Ivan A.
Design Engineer
Users find the drag-and-drop functionality of draw.io highly convenient and user-friendly. They report that it simplifies the process of adding and arranging shapes, text, and other elements on the canvas. Reviewers indicate that this capability enhances efficiency and makes diagram creation effortless. They appreciate the ability to customize dragged elements and the logical arrangement of shapes. However, some users feel it is limited for more complex layouts, and a few find it tricky to use initially. Of the 26 draw.io users who gave detailed accounts of their use of Drag & Drop, 96% rated this feature as important or highly important.

See related user reviews

Harsh D.
Researcher
Parveen K.
Student
Reviewers highlight the valuable data import/export capabilities of draw.io. They appreciate the ability to export diagrams in various formats, including PDF, PNG, and SVG, and to import data from multiple sources. Users report that this functionality facilitates integration with other tools, such as spreadsheets and databases, and improves work efficiency. They find it easy to save and store files in different formats, including cloud storage options like Google Drive. However, some users experience occasional issues with importing data. Of the 21 draw.io users who gave detailed accounts of their use of Data Import/Export, 86% rated this feature as important or highly important.


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Ehab K.
Project Management

Geraldo G.
Administrativo
All draw.io features
Features rating:
draw.io alternatives
draw.io pricing
Starting from
5
Per month
User opinions about draw.io price and value
Value for money rating:
Of 133 reviews that provide robust commentary on draw.io's price and value, 93% mention it in a positive light.
Most reviewers indicate that draw.io offers exceptional value for money, highlighting its comprehensive set of features available at no cost. They appreciate that the free version provides tools and functionalities comparable to paid alternatives like Visio and Lucidchart, making it a compelling choice for individuals and organizations seeking to avoid expensive licensing fees. Reviewers say they can create professional diagrams and access the software online or via desktop without installation or proprietary restrictions. They note that the free tier is sufficient for most users, with only advanced collaboration features requiring payment, and those paid options are considered reasonably priced. Users think the absence of locked features or predatory pricing is a significant benefit, and they value the ability to use draw.io for free in educational settings or with student emails. Some reviewers find that while the free version may lack certain advanced features, templates, or integrations found in premium tools, the overall cost-benefit remains highly favorable. A few users report that very frequent or advanced users might eventually need to consider paid alternatives for more robust functionality, but most feel the free offering covers their essential needs.
, and
To see what individual users think of draw.io's cost and value, check out the review excerpts below.
draw.io integrations (16)
Integrations rated by users
We looked at 771 user reviews to identify which products are mentioned as draw.io integrations and how users feel about them.
Integration rating: 4.9 (21)
“The Diagrams.Net integration with Google Drive is important for several reasons:Accessibility: The integration allows me to access my diagrams anywhere with an internet connection as Google Drive is accessible on mobile and desktop devices. This is especially important when working in teams that are remote or in different geographic locations.Easy sharing: The integration helps me share diagrams with other team members in just a few clicks. This is especially useful when we need to collaborate in real time on complex projects.Secure Storage: Google Drive is known for its data security and privacy, ensuring my diagrams are safe and secure from unauthorized access.”
“You can save your progress in google drive since it has a collaboration with this service.”
“We normally save finished products in Google Drive (if not export it as a photo).”
“It's very useful since you can save the diagram and come back to edit it later.”

Geraldo G.
Administrativo
Integration rating: 4.7 (7)
“I use diagrams.net in combination with Confluence to make design documents.”

Víctor P.
Director de software
Integration rating: 5.0 (3)
“Needed it to collaborate with my team for having the latest version of the source files”

Anonymous R.
Business Analyst
Integration rating: 4.0 (1)
“allows for better editing, and flowcharts can be better unwrapped. However, you need a subscription.”

Daniel F.
Coordinador de mesa
Integration rating: 4.8 (4)
Integration rating: 4.3 (4)
Integration rating: 4.7 (3)
Integration rating: 4.7 (3)
Integration rating: 4.0 (1)
draw.io support options
Typical customers
Platforms supported
Support options
Training options
draw.io FAQs
draw.io has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is draw.io used for?
draw.io is a free diagramming application that allows users to create and share diagrams within a web browser. The online tool works with G Suite/Google Drive and Dropbox, and is deeply integrated and audit-friendly in Atlassian's Confluence and Jira products. Users can also work on diagrams offline and save locally using draw.io’s desktop app for macOS, Windows and Linux. draw.io provides an intuitive interface with drag & drop functionality, customizable diagram templates, and an extensive shape library. Users are able to create and edit a variety of diagrams including flowcharts, org charts, process diagrams, ER diagrams, UML, network diagrams, and more. draw.io’s rich functionality allows users to track and restore changes, import and export various formats, and automatically publish and share work. BPMN diagrams help users present complex processes and workflows, useful for onboarding new employees, or when a business process needs to be audited. UML diagrams help document all aspects of software engineering projects, whether behavioral or structural. Flow charts can be created using the drag & drop interface, including a variety of shapes to define and depict complex workflows. Mind maps help visually brainstorm concepts or problems by organizing information into related topics, useful for making decisions or preparing a complex document. Network diagrams allow users to visualize their IT infrastructure by creating a detailed illustration of their network with all of its devices. Users can plan the layout of a website or user interface using wireframe models, while mockups help prototype interfaces during application development to optimize their usability.
Q. What are the benefits of using draw.io?
Q. What languages does draw.io support?
draw.io supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does draw.io offer an API?
No, draw.io does not have an API available.
Q. What level of support does draw.io offer?
draw.io offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk























