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LogMeIn Central Logo

LogMeIn Central

4.5
(324)

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Endpoint management for desktops, servers & mobile laptops

(5)

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LogMeIn Central Pricing

Pricing overview

Value for money rating

3.8

/5

324

Price starts from

46

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

What users say

Software is very useful and fairly easy to use. Product is well worth it’s current pricing.
Really the only thing I disliked about this software was the pricing on some aspects of the program. Other than the price, I really couldn't complain about the software.

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Reviewers who mentioned pricing said:

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Michael B.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I love this tool. We use it multiple times daily.

Reviewed 6 years ago
Pros

This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely.

Cons

The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution.

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doug s.

Telecommunications, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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LogMeIn works but it does not provide the same features as other products

Reviewed 3 years ago

Overall we had a good experience with Logmein. We used it for about 10 years with great success but as the customers needs changed, we had to find a product that was more flexible.

Pros

I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC. It was intuitive and easy to use

Cons

This software was more expensive than other similar products. Only payment option was for 1 year where other products have monthly payment options. The software did not offer the same options like multiple screens that other software provides. That is a pretty big item to miss today when most clients use multiple screens and they are not familiar with dragging things between 1 screen.

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George B.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful and solid

Reviewed 4 years ago

Software is very useful and fairly easy to use. Product is well worth it’s current pricing.

Pros

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

Cons

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

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Justin W.

Paper & Forest Products, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Effective but very expensive

Reviewed 6 years ago

I like using Logmein, and central is great for managing multiple devices across many locations. The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work.

Pros

Logmein central allows me to connect with multiple devices with ease. I seldom have any issue with the product.

Cons

Cost! Cost! Cost! Went from Logmein free, to Logmein central and saw dramatic cost increases.

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Paul L.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Reliable Tool For Remote Support Professionals

Reviewed 4 years ago

It is our most used tool and allows reliable access on even slow, latent connections.

Pros

Reliable. Easy Installation. Ability to allow customer to access their system remotely as secondary user for no additional charge.

Cons

Expensive. For the price, features such as file transfer and system monitoring should be included.

DG
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Dan G.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really powerful back-end management of all of your PCs and Servers - at a cost!

Reviewed 6 years ago

LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it.

Pros

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Cons

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

JM
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Juan M.

Consumer Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Remote Desktop App

Reviewed 5 years ago

This tool has been essential for remote IT work. It can help the team monitor, maintain, and manage any computer remotely without needing to let the other user notice. We used this software to transfer updated files into the drive to restrict the usage of unauthorized pages. It proved to be a very good work tool and I would recommend it to anyone that needs to do some IT work remotely.

Pros

It has everything you need to manage your computer remotely. It's very easy to use and it can help you transfer data without the need to log into the other computer and interrupt the user. I love how it helps you keep your computer under control without any complications.

Cons

What I don't like is the fact that it has an a annual price to pay to use it freely with all the features available.

SB
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Shawn B.

Industrial Automation, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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LogMeIn Central

Reviewed 4 years ago

Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.

Pros

Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Cons

Cost. They did nothing but increase...I wish I could say better things about this company but their costs were too rich for our company so we moved to another remote support alternative for our company.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This has provided an enterprise solution for less than the expected cost

Reviewed 5 years ago

Overall experience has been extremely positive, after the initial setup has been completed LogMeIn scales to any size organisation via GPO installation and I have only very rarely run into major issues with it. I intend to continue using LogMeIn for the foreseeable future.

Pros

I am able to set up groups within LogMeIn to specify domain/non-domain/desktop/laptop/server/etc. This makes finding the correct computer much easier LogMeIn can be installed via GPO and when configured correctly functions with zero intervention from IT staff and runs silently in the background so the users are not disturbed by it. Two factor authentication ensures that the account cannot be breached by any means Passwords can be set for each computer so in the extremely unlikely event of 2FA being breached the computers remain secure.

Cons

There is a "Trust this computer" or "remember me" button on the login - this does not work if 2FA has been set up. It is confusing and frustrating to keep this button available on the "enter the code we just text you" page when it serves no purpose. On rare occasions LogMeIn has crashed requiring the client to reboot their PC before it becomes accessible again.

TB
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Tim B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps us manage our infrastructure at a good price

Reviewed 6 years ago
Pros

We use the user management, antivirus management, system health monitoring and computer grouping according to location, access and permission frequently to keep on eye on everything and compared to the other software we looked at this has been a great buy for us.

Cons

The only major issue that I have with this product isn't even with the product, it is with the customer support that assists whenever an issue comes up. Being escalated to different tiers of support until you are able to get to the person who can actually help you.

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David M.

Oil & Energy, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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David's LogMein Central Review

Reviewed 14 days ago

LogMein Central is very smooth and even when accessing a remote machine it does not lag.

Pros

Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial.

Cons

So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software.

DB
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Darell B.

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Log Me In Central A Great Choice For Remote Support

Reviewed 4 years ago

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons

The pricing a little high to add features it costs to use but every feature is very useful for your business

NR
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Nathan R.

Consumer Electronics, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When you are an IT pro - this is the tool for you

Reviewed 7 years ago

This is the one I chose every single time. I was one of the first users of logmein and I fell in love with it from the beginning. I have been a loyal customer and I always recommend it. Few companies have achieved a level of mastery like logmein has. Simply the top choice for IT professionals like me.

Pros

There is something really special about logmein. This software rocks! when you manage several companies, several computers, servers, and remote users you know you have your hands full. Logmein is one of the greatest to help you achieve just that. You can create groups (companies), assign users to the groups, give them rights to those groups, have computers in the groups... and you can manage...

Cons

The only thing I did not love was the fact that they removed the free version. By doing so they removed the option to have people who are starting out to build their business. They also forced several people into finding alternatives that would not be as expensive.

AR
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Verified reviewer

Entertainment, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Great program but way to expensive

Reviewed 4 years ago

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros

The program is very easy to setup and use.

Cons

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

DF
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David F.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Logmein Central is a Great Alternative to VPN

Reviewed 5 years ago

We needed a remote access solution for our users that also gave them the ability to run our apps, some of which are fat and would never run over a vpn. We were forced to look at vpn software, vpn concentrator and either terminal services or Citrix. We were looking at a lot of complications, support overhead and extreme cost. LogMeIn allowed us to have a remote access solution that can be accessed from any browser that gave us great functionality and security for a very reasonable cost. A fraction of the solution we were previously looking at.

Pros

Ease of use. Centralized management of all my remote users. Constantly updating with new features. Built-in two factor authentication. Very inexpensive.

Cons

It might be just me but the User group/Computer group functionality is a little unclear. I think some of the management and permission features still need to improve. I wish they had geoblocking. I get alerts that someone that a failed logon from Russia happened. I need to approve where connections can actually come from.

CJ
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Chris J.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have used LogMeIn since 2011 and my work would be nearly impossible without it.

Reviewed 6 years ago

It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.

Pros

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

Cons

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

PR
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Paul R.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our use with LMI/Central

Reviewed 6 years ago

We have around 480 client desktops on LMI. Some servers, most desktops. We do like their are a local business (we are in the Boston area) and that they are easy to reach. It has allowed us to do a lot more remote support than making physical trips. Travel time and sending a tech can be expensive.

Pros

We use mostly the free edition of license for our customers within Central, we use other RMMs to obtain Pro if need be (remote printing, file sharing, etc...) It is easy to give remote access to employees of our customers Adding remote users is simple and easy I don't have to keep track of passwords, if a customer forgets theirs, they simply perform the forgot my password routine The interface is simple and there is not much to learn

Cons

Somewhat limited with free licenses (remote printing, file sharing) That's about the only issues I have with it.

AR
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Verified reviewer

Computer Networking, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logmein Central - Go to for supporting customers servers

Reviewed 5 years ago

I use it daily to connect to my customers servers. Overall, we are pleased with it but losing mouse control on a virtual guest is kind of a pain that I wish wouldn't happen. I would give it a 4 out of 5 stars overall

Pros

Easy to use Client, means you don't have to log on through the website everytime. Dual Authenication with secure code texted immediately to your phone.

Cons

When using it with Microsoft Hyper-V, if you connect the host and then go to a guest within the host, 10% of the time your mouse will stop working and the only way to fix it is to reboot the virtual guest. Kind of expensive You have to have the advanced version to be able to use file transfer. We found that too expensive for how much we use it so we dropped it.

RF
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Robert F.

Paper & Forest Products, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Useful for remote access.

Reviewed 5 years ago

Great for remote access from home or other location.

Pros

Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others.

Cons

Not sure if it is caused by browser but sometimes it seems you have to perform additional installs to get it to load even if you have used same computer before.

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Eric L.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool for managing widely distributed devices.

Reviewed 5 years ago

We are a radiology medical practice that have radiologists working in three states. When they need support, all the users have to do is make a quick phone call and we can instantly provide support even though there are hundreds of miles away.

Pros

this tool provides reliable access to our far-flung network of computers and devices to enable us to provide instant, critical support as if we were sitting at the keyboard and monitor. The ability to run diagnostics and the logs right from the dashboard is extremely useful.

Cons

I think the cost is a little high in the pricing models could be adjusted a bit. However, as reliable and robust as the software has become I have no real complaints.

SM
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Steve M.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logmein Central Review

Reviewed 5 years ago

How us to support computer and users easily. Overall it has been a pleasant experience and I would recommend the service to colleagues

Pros

It give me the flexibility to access computers for support and other productivity purposes on an as needed basis. No need for the end user to go to a website and allow access. It also organizes the computers by group as well as setup additional users with selected access, as needed. Easy to use user interface and manageable from anywhere on the internet

Cons

We feel the cost is higher then is should be. also the Captcha security, while good to have, can be an obstacle at times

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BRIAN W.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Logmein great product fluctuating prices

Reviewed 5 years ago

Good experiences good quality. Removing features for smaller business is not a great idea. I know the logmein gets most of their money from large companies but why leave small business money on table. Stabilize prices and have lower tier logmein central rates 10 20 30 50 computer options.

Pros

Very easy to use, a lot of audit options and control of users.

Cons

They removed Black and white low bandwidth Many of our uses are due to low bandwidth connections. When performing emergency support color is not as critical as a faster connection. We are a small business and prices have fluctuated up small business need stability.

AC
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Andrew C.

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use remote software

Reviewed 5 years ago
Pros

This software was the staple point for remote support at my previous job and as well as my current job. This program makes it easy to connect with end user computers as well as personal devices. You can even grant other users access to individual devices, which was great at my previous job because I could control access to certain computers/devices.

Cons

Really the only thing I disliked about this software was the pricing on some aspects of the program. Other than the price, I really couldn't complain about the software.

MW
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Michael W.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extend your reach

Reviewed 6 years ago

I have been using LogMeIn since they have been in business. I write data management software for small businesses. LogMeIn allows me to support many times the number clients that I could possibly do without it.

Pros

LogMeIn allows me to singlehandedly support almost 100 computers. Unless there is a poor connection, there is no noticeable lag time. Lot's of tools and file transfer are handy too.

Cons

As a product it is pretty much perfect, at least for my needs. I can't think of anything that I would like to see change except that I would like to see the price come down a bit.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It does the job

Reviewed 6 years ago

We have used LogMeIn Central since it started. It used to be lightweight, solid as a rock, and before all of the price increases, an excellent value. All of the stuff added since then is either hard to use, buggy, or has many limitations. In addition, the price has skyrocketed. Every year at renewal time we look at replacing it.

Pros

It takes care of the basic necessities extremely well. Many of the more advanced features are buggy or of limited usability.

Cons

The bugs and the limitations of the advanced features. VERY pricey for what it is. Without substantial discounts, it is a very poor value.