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ManageEngine Endpoint Central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop, mobile device & patch management software
Table of Contents
ManageEngine Endpoint Central - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
ManageEngine Endpoint Central overview
Based on 1305 verified user reviews
What is ManageEngine Endpoint Central?
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offering key features such as endpoint management, patch management, automatic patch deployment, automatic scans, remote access/control, and alerts/notifications, among others.
Who uses ManageEngine Endpoint Central?
By industry, ManageEngine Endpoint Central reviewers are most commonly professionals in information technology and services (17%). The most frequent use case cited by reviewers is IT management (66%).
What do users say about ManageEngine Endpoint Central pricing?
Most users consider ManageEngine Endpoint Central to provide strong value for money, appreciating its comprehensive features and reasonable pricing. However, some reviewers feel the pricing can be high for smaller organizations, and users report the licensing structure can be confusing.
What are the most popular integrations for ManageEngine Endpoint Central?
The ManageEngine Endpoint Central integration most frequently cited by reviewers is ManageEngine ServiceDesk Plus, a help desk product rated 4.5 out of 5 for its integration with ManageEngine Endpoint Central.
Starting price
per year
Pros & Cons
Automation
Responsiveness
Provisioning
Stability
Upgrades
Distribution
ManageEngine Endpoint Central’s user interface
ManageEngine Endpoint Central pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about ManageEngine Endpoint Central?
Reviewers appreciate ManageEngine Endpoint Central for its comprehensive endpoint management, robust patch automation, and centralized device control across Windows, macOS, Linux, and mobile platforms. They find its remote support, software deployment, and dashboard features streamline IT operations and improve security, with cost-effectiveness noted for larger environments. They value the broad feature set and integration options, though some mention a steep learning curve and occasional UI complexity.
Users report that customer support is generally responsive, but they experience delays and communication challenges at times. They note pricing can be high for smaller organizations, and some features require higher-tier plans or additional modules.
Select to learn more
Who uses ManageEngine Endpoint Central?
Based on 1,305 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ManageEngine Endpoint Central's key features
GetApp's analysis of 275 verified user reviews collected between July 2021 and January 2025 identifies ManageEngine Endpoint Central's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ManageEngine Endpoint Central's comprehensive endpoint management capabilities. They highlight the ease of defining search categories, deploying policies, and managing hardware and software inventories. Users report that the remote management tools, including remote control and command prompt access, significantly enhance their support efficiency. They also value the predefined templates and customizable policies for device management. Some users mention that setting up remote offices can be complex, but overall, they find the platform simplifies endpoint management across various device types and locations. Of the 80 ManageEngine Endpoint Central users who gave detailed accounts of their use of Endpoint Management, 99% rated this feature as important or highly important.
Nathan J.
Head of Infrastructure and Networks

Debanjan C.
Senior Support Analyst
Reviewers indicate that ManageEngine Endpoint Central's patch management capabilities are valuable for maintaining system security and stability. They appreciate the support for multiple operating systems and third-party applications, as well as the 'test and approve' capability for patches. Users find the dashboard intuitive and helpful for real-time updates on patch status. They also highlight the automated patch deployment options and the ability to manage patches remotely. Some users note that the interface is user-friendly, though initial setup can be time-consuming. Of the 189 ManageEngine Endpoint Central users who gave detailed accounts of their use of Patch Management, 96% rated this feature as important or highly important.
See related user reviews
Kartik P.
Director
Phil B.
IT Technician
Users report that ManageEngine Endpoint Central's automatic patch deployment is a significant time-saver. They appreciate the ability to automate patch detection, testing, and deployment, which helps maintain system security without manual intervention. Reviewers find the deployment policies easy to configure and manage, and they value the support for third-party applications. They also mention that the capability reduces administrative overhead and ensures timely application of critical security patches. Some users note occasional issues with patch acceptance, but overall, they find the automation beneficial. Of the 117 ManageEngine Endpoint Central users who gave detailed accounts of their use of Automatic Patch Deployment, 94% rated this feature as important or highly important.
See related user reviews
kannan P.
IT Support Engineer
Mohamed M.
IT Support Engineer
Reviewers feel that ManageEngine Endpoint Central's automatic scans are essential for maintaining up-to-date system information. They highlight the ability to schedule scans for patching and inventory, which helps in identifying vulnerabilities and ensuring accurate asset data. Users appreciate the reduced manual effort and the comprehensive reports generated by the scans. They also value the customization options for scan schedules and the real-time updates provided. Some users mention occasional scan failures, but overall, they find the automatic scans reliable and informative. Of the 48 ManageEngine Endpoint Central users who gave detailed accounts of their use of Automatic Scans, 92% rated this feature as important or highly important.
See related user reviews
Robert H.
IT Manager
George M.
Director of IT
Reviewers indicate that ManageEngine Endpoint Central's remote access/control capabilities are highly effective for providing technical support. They appreciate the secure remote connections, multi-window access, and capabilities like chat, file transfer, and privilege escalation. Users find the tool easy to use and valuable for troubleshooting and support across distributed workforces. They also highlight the integration with other ManageEngine products and the ability to record sessions. Some users report occasional connectivity issues, but overall, they find the remote access capability enhances their support efficiency. Of the 143 ManageEngine Endpoint Central users who gave detailed accounts of their use of Remote Access/Control, 89% rated this feature as important or highly important.
See related user reviews
Anuj S.
Deputy manager
Matt T.
Sr Mgr IT Infrastructure & Support
Users report that ManageEngine Endpoint Central's alerts and notifications are helpful for staying informed about network health and security issues. They appreciate the customizable alert settings and the ability to receive notifications via email. Reviewers find the alerts useful for monitoring hardware and software changes, patch statuses, and other critical events. They also value the integration with the dashboard for real-time updates. Some users mention that the alert sensitivity can be high, leading to frequent notifications, but overall, they find the capability keeps them proactive and informed. Of the 64 ManageEngine Endpoint Central users who gave detailed accounts of their use of Alerts/Notifications, 80% rated this feature as important or highly important.
See related user reviews
Flavio Z.
IT Manager
Arya W.
IT Support
All ManageEngine Endpoint Central features
Features rating:
ManageEngine Endpoint Central awards
ManageEngine Endpoint Central alternatives
ManageEngine Endpoint Central pricing
Pricing plans
Pricing details:
User opinions about ManageEngine Endpoint Central price and value
Value for money rating:
Of 122 reviews that provide robust commentary on ManageEngine Endpoint Central's price and value, 82% mention it in a positive light.
Most users consider ManageEngine Endpoint Central to offer good value for money. They appreciate that the product supports both on-premises and cloud deployments in both free and paid plans. Users highlight that even the free version includes many valuable features such as Asset Management, Configurations, Mobile Device Management, and Remote Control. They find the pricing reasonable, especially when compared to other more expensive alternatives with fewer features. Reviewers indicate that the product's comprehensive feature set, including security and OS deployment tools, often eliminates the need for additional software, leading to cost savings. Some users say the free edition, which supports up to 25 endpoints, allows them to fully evaluate the product before committing to a paid plan.
However, some reviewers feel that the pricing can be high, particularly for smaller organizations or those with many endpoints. They mention that some features are only available in higher-tier plans, which can be a drawback for businesses with limited budgets. Users also report that the licensing structure can be confusing and that the cost can increase unexpectedly. Despite these concerns, many users believe the extensive features and functionalities justify the cost, making it a worthwhile investment for their IT management needs.
, and
To see what individual users think of ManageEngine Endpoint Central's cost and value, check out the review excerpts below.
ManageEngine Endpoint Central integrations (13)
Integrations rated by users
We looked at 1,305 user reviews to identify which products are mentioned as ManageEngine Endpoint Central integrations and how users feel about them.
Integration rating: 4.5 (109)
“Obtaining an inventory of hardware and software that allows support for the technical team to initially determine even the basic characteristics of an Endpoint, the association of users and the history is very relevant to the daily operation of the IT department.”
“Works well. I wish there was a way to add templates to the Work logs and It does make it kind of annoying you can't see all the data for the ticket at a glance unless the tech Copies work logs to notes etc.”
“Both SDP and EC need to work hand in hand so we can marry the assets from EC to SDP. It assists us when providing support to our end users and in the overall management of our desktop user base.”
“it synced up all the inventory scans and records across both platforms which meant we didn't have to worry about having incomplete data on either of the software solutions.”
“As a current user of SDP, it was essential the EP integrated and shared asset data. This allows us to have a knowledge of our endpoints and equipment in the field.”
“ServiceDesk Plus intergration is critical especially if users need to flag issues or have questions about their device or software that they use on a daily basis.”
“We use a variety of Manage Engine Products. Specifically integration with Service Desk plus allows us to utilize the Asset Management feature that is offered.”
“It helps link tickets with devices and assets, making issue resolution faster and improving overall IT support efficiency.”
“ICT asset management is very good. It links, asset, configuration, cost and project information easily and very well.”
“This is required to manage the inventory and have our SD team to give 360-degree view for 1 particular asset or user.”
“Integration with SDP allow automatic generation of incident tickets to be managed by Servicedesk technicians. ”
“it is important because we use it for our Helpdesk, asset management, project management and reporting.”
“Techs and seamlessly move from incident reporting to viewing asset configuration to remote support. ”
“We only only just transitioning to this, so I cannot completely review this product at this time”
“Keeping my endpoints updated and with all the patches is very important in the organization.”
“Endpoint Central alone isn't enough to make a good internal support service, same for SDP.”
“Makes easy of working with tickets and having quick access to assets assigned to users. ”
“The tools talking together saves us time when providing support to our end users! ”
“Having an integrated service desk with endpoint management is a huge win for us.”
“Very important for us to have accurate inventory passed into ServiceDesk Plus.”
Edwin J.
Regional Presales Manager
Integration rating: 4.7 (3)
“ManageEngine integrates with our ticketing system, allowing us to connect to machines using our AD naming scheme”
Townzen F.
Sys Admin
Integration rating: 4.5 (2)
“The integration capabilities allow for more flexibility working with various technology stacks and solution providers.”
Amr M.
Instructional Designer.
Integration rating: 4.0 (5)
Integration rating: 4.0 (1)
ManageEngine Endpoint Central customer support
What do users say about ManageEngine Endpoint Central customer support?
Customer support rating:
We analyzed 146 verified user reviews to identify positive and negative aspects of ManageEngine Endpoint Central customer support.
The majority of users highlight fast, responsive support with quick resolutions, even for trial users.
A number of users appreciate multiple support channels like chat, phone, email, and helpful documentation.
A fair number of users mention knowledgeable support staff who go above and beyond to resolve issues.
A minority of users report slow response times, language barriers, and difficulty reaching support, especially for urgent issues.
Support options
Training options
To see what individual users say about ManageEngine Endpoint Central's customer support, check out the review snippets below.
“I especially like the various support options available and the extremely fast and timely response to questions even though I have only be using the Trial edition to date. ”
Andre B.
Senior Systems Analyst
“The level of support and responsiveness from the product's team has also played a significant role in our satisfaction. Whenever we've encountered challenges or needed assistance, the support team has been quick to respond and resolve issues, reaffirming our confidence in the product.”
Ajay k.
Project Lead
“The support does not always seem to have the answer and when they need to collect logs they usually take a while to get back to you or you have to follow up with them to get them to answer you.”
Austin W.
Desktop Support Specialist
ManageEngine Endpoint Central FAQs
ManageEngine Endpoint Central has the following pricing plans:
Starting from: $795.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is ManageEngine Endpoint Central used for?
Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones. Endpoint Central enables technicians to automate their regular desktop management routines. Patch installation, software distribution, IT asset management, software license management, software usage statistics monitoring, USB device usage management, remote desktop control, and more, can be automated with Endpoint Central. The software supports managing both Mac, Windows, and Linux operating systems. Users can manage their mobile devices to: deploy policies & profiles; configure devices for wifi, email accounts, and VPN, etc.; apply restrictions on camera use and browser; secure mobile devices by enabling passcodes, remote locking, and remote wiping, etc. All iOS, Windows, and Android tablets or smartphones can be managed with Endpoint Central.
Q. What are the benefits of using ManageEngine Endpoint Central?
Q. Who are the typical users of ManageEngine Endpoint Central?
ManageEngine Endpoint Central has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ManageEngine Endpoint Central support?
ManageEngine Endpoint Central supports the following languages:
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does ManageEngine Endpoint Central support mobile devices?
ManageEngine Endpoint Central supports the following devices:
Android, iPhone
Q. Does ManageEngine Endpoint Central offer an API?
Yes, ManageEngine Endpoint Central has an API available for use.
Q. What other apps does ManageEngine Endpoint Central integrate with?
ManageEngine Endpoint Central integrates with the following applications:
ManageEngine ServiceDesk Plus, Spiceworks Cloud Help Desk, JIRA Service Management, ServiceNow, Zendesk Suite
Q. What level of support does ManageEngine Endpoint Central offer?
ManageEngine Endpoint Central offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
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