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Salesforce and Jira Connector

Connector for Jira and Salesforce Integration

Table of Contents

Salesforce and Jira Connector - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Salesforce and Jira Connector overview

What is Salesforce and Jira Connector?

Peeklogic Jira Connector for Salesforce is an enterprise-ready integration designed for teams that need seamless collaboration between Salesforce and Jira. Built for speed, flexibility, and scale, the connector can be fully configured easily.

The solution supports secure, bi-directional synchronization of Jira Issues, Statuses, Comments, and Attachments directly within Salesforce. Teams can connect Jira Issues to any Salesforce standard or custom object, including complex many-to-many relationships, ensuring accurate traceability across sales, support, development, and operations.

Peeklogic Jira Connector offers a rich Salesforce component that allows users to view, create, edit, link, and comment on Jira issues directly inside Salesforce. Users can see sub-tasks, linked issues, activity history, manage Jira watchers, and perform advanced searches using fix versions, without leaving Salesforce.

For automation-driven organizations, the connector includes Apex Actions for Salesforce Flow, enabling creation, editing, linking, and unlinking operations. Users can build advanced automation logic, apply mappings based on Salesforce record types and leverage flow variables for dynamic field mapping.

Service and support teams benefit from native Jira service management support, including the ability to create service requests, select portals, manage request types, and handle public vs. internal replies. The connector also synchronizes Salesforce email-to-case messages directly into Jira comments, preserving full customer communication history.

Advanced capabilities include bi-directional attachment sync with visibility control, @mention mapping, #tag filtering for internal vs. public notes, and Jira assets (insight/CMDB) synchronization to Salesforce objects with attribute-level mapping.

For modern DevOps teams, Peeklogic integrates with Salesforce DevOps Center, enabling automatic Jira Issue creation from Salesforce Work Items.

With flexible mappings, secure authentication, and enterprise-grade performance, Peeklogic Jira Connector for Salesforce bridges the gap between customer-facing teams and engineering—driving faster resolution, better alignment, and complete transparency.

Key benefits of using Salesforce and Jira Connector

Faster collaboration across teams: Enable real-time collaboration between sales, support, and development teams by synchronizing Jira and Salesforce data instantly. Everyone works from a single source of truth.

Rapid setup, no custom code: Get fully operational in as little as 30 minutes. The connector is designed for quick deployment with guided authentication and configuration.

Flexible data modeling: Connect Jira Issues to any Salesforce object, including custom objects and many-to-many relationships. Adapt the integration to your data model instead of changing your processes.

Powerful automation with Salesforce flow: Use built-in Apex Actions to automate issue creation, updates, and linking. PRO users can trigger advanced automation based on Jira updates and apply dynamic, Flow-based field mappings.

Advanced mapping control: Map fields with precision using Record Types, Flow variables, and conditional logic. Ensure the right Jira data reaches the right Salesforce records every time.

Rich Jira experience inside salesforce: Create, edit, comment on, and link Jira Issues without leaving Salesforce. View Sub-Tasks, Linked Issues, Activity History, and manage Watchers directly from the embedded component.

Complete comment & attachment sync: Maintain full conversation history with bi-directional syncing of comments and attachments. Control visibility for public vs. internal notes and attachments to protect sensitive information.

Native Jira service management support: Handle Service Desk workflows seamlessly, create service requests, select portals, manage request types, and sync public and internal replies between systems.

Email-to-case synchronization: Automatically sync Salesforce email-to-case messages into Jira comments, ensuring developers have full customer context without switching tools.

CMDB & asset visibility: Sync Jira Assets (Insight/CMDB) to Salesforce objects and map asset attributes to Salesforce fields for improved asset tracking and operational insight.

DevOps-ready integration: Integrate with Salesforce DevOps Center to auto-create Jira Issues from Work Items, aligning development workflows with Salesforce release processes.

Scalable & secure: Built with enterprise security and performance in mind, using authenticated connections and controlled data synchronization suitable for growing organizations.

Starting price

Free

Alternatives

with better value for money

Salesforce and Jira Connector’s user interface

Ease of use rating:

5.0

(12)

Salesforce and Jira Connector reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.75/10

Rating distribution

Who uses Salesforce and Jira Connector?

Based on 12 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

E-Learning

Information Technology and Services

Renewables & Environment

Computer Software

Others

Use cases

Integration

Salesforce and Jira Connector's key features

Most critical features, based on insights from Salesforce and Jira Connector users:

Data connectors

5.0

(8)

Widgets

5.0

(7)

Access controls/permissions

4.9

(8)

Transaction management

5.0

(4)

Alerts/Escalation

4.2

(5)

Data import/export

5.0

(4)

All Salesforce and Jira Connector features

Features rating:

4.9

(12)

Third-Party integrations

5.0

(1)

Application management

4.0

(1)

Configurable workflow

4.0

(1)

Search/Filter

5.0

(1)

Real-Time updates

4.0

(1)

Data storage management

5.0

(2)

Workflow management

(0)

SSL security

(0)

Reporting/Analytics

(0)

Real-Time reporting

(0)

Real-Time data

(0)

Pre-built connectors

(0)

Monitoring

(0)

Integrations management

(0)

Generative ai

(0)

Data visualization

(0)

Data synchronization

(0)

Data mapping

(0)

Data management

(0)

Data extraction

(0)

Data capture and transfer

(0)

Dashboard

(0)

Automated scheduling

(0)

API

(0)

Activity tracking

(0)

Salesforce and Jira Connector pricing

Value for money rating:

4.9

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Pro

No pricing info

Features included:

Real-Time Bi-Directional Sync. Instantly syncs changes (Status, Fields, Comments) from Jira back to Salesforce. Requires "Authentication to Salesforce".
Advanced Issue Views. View Sub-Tasks, Linked Issues, and Activity History tabs inside the component.
Manage Watchers. Add/Remove Jira Watchers directly from the Salesforce UI.
Search by Version. Advanced search to filter/link Issues by Fix Version.
Advanced Mapping & Logic. Support for Record Type Mapping, flow variables mapping, and sync triggered by Jira updates.
Bi-Directional Collaboration. Sync Jira comments/files back to Salesforce. Control visibility (Public/Internal) and handle @mentions.
Jira Service Management. Native support for Service Requests, Portals, and Request Types.
Jira Assets (Insight). Sync Jira Assets (CMDB) objects to Salesforce.
Email-to-Case. Sync emails from Salesforce Cases directly to Jira comments.

Free

0.00

Features included:

One-Way Sync (SF → Jira). Create and Update Jira Issues manually from Salesforce.
Interactive LWC Component. View, Create, and Link Jira Issues directly from Salesforce record pages.
Flow Actions (Outbound). Basic actions to Create/Update Jira Issues via Salesforce Flow.
Comments (Outbound). Post comments to Jira from Salesforce.

User opinions about Salesforce and Jira Connector price and value

Value for money rating:

4.9

(12)

Salesforce and Jira Connector integrations (40)

Salesforce and Jira Connector support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Training options

Live Online

Webinars

Documentation

Videos

Salesforce and Jira Connector FAQs

Q. What type of pricing plans does Salesforce and Jira Connector offer?

Salesforce and Jira Connector has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Salesforce and Jira Connector?

Salesforce and Jira Connector has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Salesforce and Jira Connector support?

Salesforce and Jira Connector supports the following languages:
English

Q. Does Salesforce and Jira Connector offer an API?

No, Salesforce and Jira Connector does not have an API available.

Q. What other apps does Salesforce and Jira Connector integrate with?

Salesforce and Jira Connector integrates with the following applications:
Jira, JIRA Service Management

Q. What level of support does Salesforce and Jira Connector offer?

Salesforce and Jira Connector offers the following support options:
24/7 (Live rep), Chat

Related categories

Integration