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ZigiOps Pricing, Features, Reviews and Alternatives

ZigiOps product overview

What is ZigiOps ?

ZigiOps connects your systems, apps, and data to automate workflows and help your teams work better. Our integration platform syncs data between ITSM, Monitoring, DevOps, and CRM systems in real-time to help you automate manual tasks and increase productivity. You can set up your integrations in less than 5 minutes with our predefined use case templates. We challenge traditional integrations and go one step ahead to offer deep integrations, which enable advanced data mappings and filtering. ZigiOps covers any customer use case.

Key benefits of using ZigiOps

- Outstanding Flexibility – ZigiOps has ready-to-use integration templates to cover the most popular use cases. The platform is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored to your needs.
- User-friendly, yet powerful interface – With ZigiOps you can create, modify and scale your integrations within minutes.
- Data synchronization – Synchronizing all your data has never been easier. ZigiOps transfers events, incidents, topology, and more between your applications in real-time.
- Deep integrations – ZigiOps captures complex data relationships and system dependencies for full transparency.
- Uni or Bi-directional integrations - Connect your ITSM, Monitoring, DevOps, and CRM applications to dramatically improve communication and issue resolution between your teams.
- Awesome support – Our support team is here to help during the initial setup, answer any questions you may have, and resolve issues fast.
- Big functionality pool - Extend the functionalities of any system by connecting it to the rest of your software.
- Great scalability – With ZigiOps sky is the limit. Scale your integrations as your needs grow and release new features faster than ever.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online
Videos

ZigiOps pricing information

Value for money

4.4

/5

6

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ZigiOps features

Functionality

4.7

/5

6

Total features

20

3 categories

Most valued features by users

API
Activity Dashboard
Data Import/Export
Dashboard
Data Visualization
Workflow Management
Data Connectors
Configurable Workflow

Functionality contenders

ZigiOps users reviews

Overall Rating

4.7

/5

6

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.17/10
Rating distribution

5

4

3

2

1

4

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fast and easy ServiceNow and Jira integration!

Reviewed 3 years ago

In a process of looking for fast and easy integration between ServiceNow and Jira, we found out ZigiOps as the most advanced, flexible and scalable integration product which can integrate those systems. Basically together with their team, we have integrated ServiceNow and Jira in a matter of a couple of minutes.

Pros

Very easy setup, great flexibility, and great customer support.

Cons

The product itself worked perfectly for our customer needs. The support of the product was also great and very responsive. Nothing to dislike about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ease of integration and best practice use cases

Reviewed a year ago

The alternative was to develop homegrown integration, once I understood the architecture and the capabilities, I understood, this is the right solution, not only for current requirements but also future ones.

Pros

It is very easy to use and understand, how to connect to the source and target tools, how to transform the data, configuration of the use cases, moreover, the support is always there, with the right knowledge to solve and help with any product or use cases issues

Cons

I am using the on-premisses software, when I used it, this was the only option, although there is no need to a very strong machine, I would prefer to have the option for a SaaS implementation as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ZigiOps Review

Reviewed 9 months ago
Pros

Different data sources Easy to setup Easy to integrate

Cons

Stability Down for many times Log structure

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good foundation, tons of potential

Reviewed 9 months ago

We had some growing pains getting it set up, but once we were past those hurdles, things improved dramatically.

Pros

By far my favorite part of utilizing the software is the responsiveness of the support. We are not familiar with these types of tools and the ZigiOps support team is top notch.

Cons

There are still some room for enhancement and we have run into some bugs. But the support team was sure to respond quickly when issues arose.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer

Reviewed 9 months ago

Integration of various system with ITSM tool

Pros

We were struggling to do integration of our ITSM tools with BMC Discovery tool. We reached out to Zigiops for help and they we were able to demonstrate how quickly the integration can be done.We were super impressed with the integration features which were there(graphical way to track the source and target system data transformation). We are working on recommending this tool to our other client based on the success which we have seen

Cons

The integration feature we liked the best

Vendor response

Thanks for the great feedback, Sudip! Its always a pleasure to work with you.

ZigiOps FAQs and common questions

Q. What type of pricing plans does ZigiOps offer?

ZigiOps has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ZigiOps ?

ZigiOps has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does ZigiOps offer an API?

No, ZigiOps does not have an API available.


Q. What other apps does ZigiOps integrate with?

ZigiOps integrates with the following applications:
Kubermatic Kubernetes Platform, BMC Helix ITSM, Jira, Dynatrace, xMatters, Salesforce.org Nonprofit Cloud, TOPdesk, AppDynamics, Splunk Enterprise, Amazon CloudWatch, JIRA Service Management, ServiceNow, Azure DevOps Services, Zendesk


Q. What level of support does ZigiOps offer?

ZigiOps offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

Common ZigiOps comparisons

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