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SolarWinds Service Desk Logo

IT Service Desk & Asset Management Software

Last updated: April 2026

SolarWinds Service Desk Alternatives & Competitors (2026)

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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


ManageEngine Endpoint Central logo

Desktop, mobile device & patch management software

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ManageEngine Endpoint Central
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SolarWinds Service Desk
4.5

Value for money

4.5
795
per user/per year

Starting price

39
per user/per month

0.2

4.6

Functionality

4.4

API

4.8/5

AI/Machine Learning

4.7/5

Application Security

4.5/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
SolarWinds Service Desk

0.2

4.3

Value for money

4.5
20
per user/per month

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice
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SolarWinds Service Desk

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

39
per user/per month

0.1

4.3

Functionality

4.4

Analytics

4.4/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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SysAid
logo
SolarWinds Service Desk
4.5

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Action1 logo

Patching That Just Works

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Action1
logo
SolarWinds Service Desk

0.4

4.9

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

39
per user/per month

0.3

4.7

Functionality

4.4

Application Security

5/5

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.6/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Pulseway logo

Remote monitoring and management platform for IT

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Pulseway
logo
SolarWinds Service Desk

0.2

4.7

Value for money

4.5
27

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Access Controls/Permissions

4.8/5

Anti Virus

4.6/5

Alerts/Notifications

4.5/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Vivantio logo

Flexible Software. Focused Service.

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Vivantio
logo
SolarWinds Service Desk

0.2

4.3

Value for money

4.5
59
per user/per month

Starting price

39
per user/per month

0.2

4.2

Functionality

4.4

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Account Alerts

N/A

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Milvus logo

IT management system and help desk solution

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Milvus
logo
SolarWinds Service Desk

0.2

4.7

Value for money

4.5
25
per user/per month

Starting price

39
per user/per month

0.3

4.7

Functionality

4.4

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic
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SolarWinds Service Desk

0.5

5.0

Value for money

4.5
20
/per month

Starting price

39
per user/per month

0.6

5.0

Functionality

4.4

Activity Dashboard

5/5

Alerts/Escalation

5/5

AI Copilot

N/A

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Atera logo

Cloud and mobile-based IT management platform with AI

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Atera
logo
SolarWinds Service Desk

0.1

4.6

Value for money

4.5
129
per user/per month

Starting price

39
per user/per month

0.1

4.3

Functionality

4.4

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite
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SolarWinds Service Desk

0.3

4.2

Value for money

4.5
39
per user/per month

Starting price

39
per user/per month
4.4

Functionality

4.4

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Wrike logo

AI powered workflow management platform

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Wrike
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SolarWinds Service Desk

0.3

4.2

Value for money

4.5
10
per user/per month

Starting price

39
per user/per month

0.1

4.3

Functionality

4.4

Agile Methodologies

4.8/5

Activity/News Feed

4.7/5

Accounting

4.4/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus
logo
SolarWinds Service Desk

0.2

4.3

Value for money

4.5
16
per user/per month

Starting price

39
per user/per month
4.4

Functionality

4.4

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

monday.com logo

Project management software

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monday.com
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SolarWinds Service Desk

0.2

4.3

Value for money

4.5
9
per user/per month

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Accounting

5/5

360 Degree Feedback

4.8/5

Advertising Management

4.8/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Management
logo
SolarWinds Service Desk
4.5

Value for money

4.5
17
/per year

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
SolarWinds Service Desk

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

39
per user/per month
4.4

Functionality

4.4

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

C2 logo

The ultimate ITSM platform

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logo
C2
logo
SolarWinds Service Desk

0.2

4.3

Value for money

4.5
53
per user/per month

Starting price

39
per user/per month

0.4

4.0

Functionality

4.4

Alerts/Escalation

5/5

Accounting Integration

N/A

API

N/A

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Issuetrak logo

Issue tracking and workflow automation platform

learn more
logo
Issuetrak
logo
SolarWinds Service Desk

0.1

4.6

Value for money

4.5
478
per user/per month

Starting price

39
per user/per month
4.4

Functionality

4.4

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

baramundi Management Suite logo

IT asset management for small and midsize businesses (SMB)

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logo
baramundi Management Suite
logo
SolarWinds Service Desk

0.4

4.1

Value for money

4.5
1
per feature/per month

Starting price

39
per user/per month

0.1

4.5

Functionality

4.4

Access Controls/Permissions

4/5

Alerts/Notifications

3.7/5

API

N/A

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk
logo
SolarWinds Service Desk
4.5

Value for money

4.5
24
per user/per month

Starting price

39
per user/per month
4.4

Functionality

4.4

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5