TestRail Reviews

- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects. - Sync logged bugs to the test cases you're testing for transparency. - Reporting and the ability to estimate testing allows for you to gather more information easily.

- It can be quite expensive for small teams, but it's well worth it. - Creating test cases in TestRail is pretty tedious (which is why I typically just import them). - Reporting system is a little complicated to understand and utilize effectively.

Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.

1. Ability to create test plans and test case for multiple features at once. 2. Ability to configure test cases in combination for different environments and browsers, OS etc. 3. Ability to present detailed reports to stakeholder and management. 4. Integration with Jira eases the need to map to a user story. 5. The test plan hierarchy helps to create test cases easily and it helps reduce redundancy between test cases. 6. Very easy to navigate using the user interface. 6. Ability to lock a test plan where it can no further be modified. 7. Able to run test cases in multiple environment and check the run history. 8. Able to download and email reports to management.

Searching for a past completed story is difficult unless to navigate from Jira. Marking a test case run as passed has too many steps involved. Id love if it has ability to record screen as well as attaching screenshot to a test step/ I'd also love if I can pass/fail each step of a test case and not the test case as a whole.

Easy to create test cases and ability to add test steps with screenshots which enable to describe the expected functionality/results clearly

1.Do not have proper rich text fields where you can easily format the test steps without having to use syntax 2. Inability to combine multiple projects in a given test plan/test run 3. Inability to create dash board that shows results of multiple projects 4. Need to easy to use help documentation

Testrail appeals to me to a great extent, mainly due to its versatility in the functions it offers, which are software tests with a fully customizable scalable test administration, which allows determining the sectors in current availability of the system, which accesses it to this platform suggest updates to the servers on which the service was implemented, and that modernized renovations and establish again, guaranteeing a performance in the work in a magnificent way.

Being a software that is based on the state of the systems that move the platform of a company digitally, it does not contain the main functions that will promote a better service on a large scale, one of these missing definitions is the compatibility test of others programs with the company's servers or with the systems that they already have implemented, which can turn out to be a problem of medium magnitude, since it does not have a complete tool.

Thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for compatibility testing (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

The user interface for Testrail is excellent. Viewing your test cases and their status is a super easy experience. Everything is laid out for you.

As with many testing tools we have used, the initial set up takes some time. However, after a few weeks of set up, we have more than made up for any slow periods. Our testing efficiency has skyrocketed since.

The ease of use for this software has allowed our company to transfer from paper test sheets to logins for our end users. This test software had an answer and feature for every question we had.

There's very little to dislike about this software. The report extract is a bit clunky. When a report is emailed to an email address, it's sent as a zip file with an html file. The extra steps required to view a report eliminate the usefulness of this feature.

Thanks so much from the TestRail team for taking the time to complete this review.

Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running.

They have not added new features and improved the product in a very long time. It's only incremental updates and fixes.

Easy to see status of projects on dashboard, test runs are quick and easy to set up. DB is backed up, but also the availability to make local backups as well.

Can be a little tricky to get the project set up and configured at first but soon becomes intuitive

This tool helped me in keeping a track of each and every QA activity. The best part is the Reporting feature that how much time was spent on which feature or test case Also the extended support using API helped in integrating with the automation framework

The price is too high. I am planning to buy some more licenses but the price is very high

TestRail has a nice UI. With the provided templates it is easy to quickly get test cases written. We use it most for regression test suites and it has been a valuable tool for quickly getting our web application regression tested prior to delivery. The quick reporting (via a pie chart) of tests completed/passed/failed gives feedback as to how the team is performing.

One of the items we wanted to use was the Jira integration. However, due to our corporate policies and firewall issues, we are not able to integrate. We use the cloud version of Jira. This is not the fault of the TestRail integration piece but was a con for our us.

Thanks so much Glen for taking the time to complete this review. TestRail Team

The product is constantly developing. A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc. Ease of use. Customizability. Integration with other software (e.g. Jira, Cypress, etc.)

Minor bugs. Quite a high price. Rather plain design (not really intuitive)

TestRail helps to manage the test runs and test plan in much simpler way. Adding or changing test plan is allowed during execution is a huge plus.

Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan. Also bulk option to mark test cases Pass / Failed / Blocked is not possible Don't know if there is a option to link Jira test cases.

Thank you for your review! We hope you can find some useful answers here: https://discuss.gurock.com/t/is-there-any-way-to-recover-deleted-test-cases/2967

Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

Valuable reports (that's the main purpose of testing) Easy to onboard Supports is repsonsive and helps with your case Good API and integration with JIRA

There is no integration with confluence (to get bubbles like for JIRA defects/tasks) You can't push an attachment in the jira (only can show an attachment in jira's plugin) API needs some extra methods to work with plans and runs with configuration (you allow to manipulate with it, but only in strict cases) Sometimes it takes too muck time to get a reply from staff on the forum.

Ilya, Thanks so much for taking the time to do this. Much appreciated.. TestRail Team

Good way to organize test plans, cases and runs Report is good at test planning level Configuring runs for multiple devices/browsers in run configurations instead of creating new runs APIs are good, Can be integrated into our build process well.

nothing much. may you can support hippa complaint could offering?

Ownership and organization of issues is my favorite feature. We load data into our cloud solution and issues arises. Using TestRail, we can log issues, provide all pertinent notes and files about that issue in one place. Also, we always know who "owns" the next step on the issue to resolution. The "ToDo" view is also very useful. Todo lets me know what I own across many projects.

Reporting may be available but I don't see it.

Thank you Kenneth! Here is an introduction to TestRail's reporting options: http://docs.gurock.com/testrail-custom/reports-introduction

Super easy to use and organize test cases. It works great and allows multiple structures depending on how your team manages test cases

The reporting capabilities are extremely limited. There are some canned reports that you can tweak. We struggle to find what we need without a custom report. You cannot download them as PDF. You need to download them as HTML which is not ideal in most work place scenarios. We can get most of the info we need from the dashboard, but it would be nice to download as a pdf to excel/csv.

*customized for any project * easy to get reports from * web based * can import from variety of other tools * good forums for help and ideas

* can easily make it complex for others depending on how you setup * a few known issues that can cause data loss

Thanks so much from the TestRail team Juan for taking the time to complete this review.

This tools helps us to organize the testcases and testplan. Adds lot of visibility to the entire team and it’s reporting is very useful

We can’t add testcases in the testplan across different project. Each platform has its own project so when we want to combine the common cases in one testplan, it doesn’t provides us the way.

LOVE THE SOFTWARE. IT CAN BE DIFUCULT TO NAVIGATE AND SET UP TEST CASES BUT ONCE THAT IS DONE IT IS EASY TO USE.

IT CAN BE HARD TO SET UP CASES THE WAY YOU NEED TO.

Thank you Clyde! TestRail's team aims at improving every aspect of the test management tool. We will add your comment onto out list.

It is easy to use and user friendly. Also I can create the report easily

When moving the test to another test suite will remove the test result history

Hi Cherry! Perhaps this discussion forum might come in handy: https://discuss.gurock.com/t/preserving-test-results-after-moving-test-case-between-test-suites/2741

Easy to configure and use projects, testsuites and testcases. Can manage all projects independent. Integrations are easy for automatize testruns executions .

I miss some integrations with others tools.

It's very helpful to manage all your test cases at one place and easy to document things.

1. If you can add word wrap to test case summary, it would be easy to read instead of hovering on it. 2. If you can add top and bottom buttons , it would be easy to use instead of scrolling over hundreds of test cases to reach top or bottom.

Thank you for your feedback! We will take your suggestions into consideration!

Integration with Automation like selenium and JIRA

There is nothing such features to like least. Overall this is very good product for test management

Thank you for your review! We are very happy to hear you are satisfied with TestRail.

We got this to manage to major application sets. The import tool allow us to create hundreds or test cases for a massive migration. I was able to connect in our interaction test results from representative.

To be toothful I do not have any major complaint with the product. Small annoyances my be cleanup after test runs.

Dale Thanks so much for taking the time to do this, much appreciated. TestRail Team