Uptime.com Features

Uptime.com

Uptime & performance monitoring made easy.

4.61/5 (28 reviews)

Uptime.com Feature Summary

  • Unified IT Dashboard
  • Multi-platform server monitoring
  • Virtual server monitoring
  • Application monitoring
  • Network monitoring
  • Capacity planning
  • SLA monitoring
  • Cloud monitoring incl. Amazon's EC2 & Rackspace
  • Cloud, on-premise or remote monitoring
  • Customizable, drag-and-drop dashboards
  • Browser-based GUI
  • Team or role-specific dashboards
  • Reports bases on multiple deep metrics
  • Performance trends & availability monitoring
  • Proactive alerts & root-cause analysis
  • Set SLOs (Service Level Objectives)
  • Build and test SLAs
  • Agentless and agent-based server monitoring

Uptime.com Features In Depth

Unified IT Dashboard

Ensuring continuous and reliable IT services for end users is the IT professional’s ultimate objective, but if you’re tracking various IT assets such as the cloud, network, servers, virtual machines, applications, and a host of others, it can become increasingly difficult to visualize the overall health of your entire IT environment if you’re using multiple, disparate applications to manage everything.

With Uptime Infrastructure Monitor, you get a single, centralized view of how your IT environment is faring. No need to switch from one application to another to monitor your assets and make certain they’re in tiptop shape. The app’s user interface is highly customizable, powered by drop-and-drop technology, and allows users to quickly create team dashboards, private dashboards, even a network operations center (NOC) for the whole data center.

Server Monitoring

Uptime Infrastructure Monitor’s multiplatform server monitoring feature affords IT teams the ability to track the performance, availability, and capacity of their servers, whether on-premise, in the cloud, or remotely located. Aside from monitoring, in-depth reports can be generated, and alerts can be set up for various asset states so you’re always one step ahead of a potential server outage.

Depending on what your situation calls for, Uptime Infrastructure Monitor allows you to track one server or multiple server platforms simultaneously. Supported platforms include Windows, UNIX (AIX, HP-UX, Novell, Solaris), Linux, and virtual servers (VMware, Xen, Hyper-V).

Application Monitoring

Applications power today’s modern businesses. CRM, email, ERP, business intelligence, ecommerce, and various web applications are tools most companies can’t live without. Monitoring the applications your company uses across physical, virtual, and cloud environments enables you to take action before problems that can negatively affect user experience occur.

With Uptime Infrastructure Monitor’s application monitoring functionality, the root causes of each problem are identified. Topology views, world maps, and dependency maps provide high-level insights into how your applications perform across cloud, remote, or on-premise platforms. Plus, up-time’s standard “top ten” and “troublemaker” reports let you focus on the applications that are chronically problematic.

Network Monitoring

Your network’s overall performance has a direct effect on your business-critical operations. All sorts of data flow through your network, and a network that’s sluggish or in the brink of a failure is going to be a headache. Numerous calls to help desk from disgruntled end users, delayed transactions because of process bottlenecks – these are just some of the things you’d rather not deal with.

Uptime Infrastructure Monitor’s network monitoring module shows you when the network slows down, is in danger of shutting down, or if a problem is about to take place. It helps you stay on top of the availability and performance of your IT resources such as servers, SNMP-enabled devices, switches, and routers. Root-cause analysis can be performed to dissect problems, and accurate, real-time alerts are sent out so you can deploy the necessary actions to keep your network from crashing.

Capacity Planning

As the demand for their services increase, providers must ensure they have the resources to address IT service delivery requirements. Uptime Infrastructure Monitor’s capacity planning feature allows you to anticipate future capacity needs across your physical and virtual environments. It helps you maximize your IT assets to ensure capacity requirements are met, and not overspend on unnecessary resources.

The app provides instant graphs and comprehensive reports that show you the state of all your IT assets, such as CPU, disks, I/O devices, and memory - all in one unified dashboard. These provide across-the-board visibility that allows you to make informed capacity forecasts.

SLA Monitoring

Uptime’s SLA monitoring feature allows IT departments to set SLAs, monitor how they’re faring, and convey the results. When setting an SLA target, it’s important to know for certain if the target is achievable, based on your IT infrastructure’s historical performance. Uptime Infrastructure Monitor can do that in three clicks, testing your proposed SLA against your previous performance, so that if the target cannot be met, you can discuss with management the additional IT resources that will be needed.

Competitor Feature Comparison

API
Customizable Reporting
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Uptime Monitoring
Visit WebsiteCompare App
API
Customizable Reporting
Incident Management
Monitoring
Multiple Data Sources
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
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Scheduled Reporting
Status Reporting
Transaction Monitoring
Uptime Monitoring
Visit WebsiteCompare App
API
Customizable Reporting
Incident Management
Monitoring
Multiple Data Sources
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Scheduled Reporting
Status Reporting
Transaction Monitoring
Uptime Monitoring
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


11 reviews

Uptime.com Feature Reviews

25 reviewers had the following to say about Uptime.com's features:

Saransh Kataria

Uptime monitoring with performance metrics that more people should know about

2020-01-22

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter.

Pros

This helps ensure that alerts are seen right away.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Uptime.com


Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

Read more
Wes Broadway

Reliable monitoring system, very flexible.

2018-10-10

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

Pros

- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared Keith

Great Product for Uptime monitoring

2018-11-05

Easy to configure, easy to test and validate outages.

Pros

The API to pull data into custom dashboards.

Cons

Public status pages could be more configurable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Most complete website monitoring solution

2019-03-06

We use Uptime to provide real-time monitoring information to our users.

Pros

Email and SMS alerts in order to be notified as soon as one of our web services goes down.

Cons

Also the documentation for the REST API could be improved, with exemples over what's possible with Uptime.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jane Gilpatric

False downtime notifications, but easy to use

2018-05-12

Pros

Nice admin interface, easy to use and you can Pause uptime monitors, select different locations to monitor from, and get email notifications if a site goes down.

Cons

It's great when it works but I've seen a lot of false notifications come in for websites I monitor and Unreliable: I'll check the site while it's "down" and it's fine, so I'm not sure it's actually working properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Franz Maruna

Works great!

2018-10-17

Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Uptime.com


Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Read more
Thomas Delenda

Excellent and simple software

2018-11-06

Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!

Pros

Very easy setup. Notifications by SMS + email: perfect.

Cons

Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Philippe Haché

Verified Reviewer

Works well and simple to use

2020-01-13

Pros

It works well and it's pretty straightforward to set up. The API monitoring allows to set up steps to get API credentials and then continue with a typical API use-case.

Cons

I wish it had something like a webhook that my backup cron jobs could call to make sure that those are working well as intended.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Brandon Zell

Feature rich uptime and RUM

2017-04-22

There was a problem I ran into where reports couldn't be exported to CSV if you defined a date range.

Pros

- Simple RUM reporting!

Cons

- Doesn't seem that RUM is being improved or developed in anyway. - Support can take a while to resolve a bug.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
James Burke

Server issues - find out when!

2020-04-29

It's helped us track exactly when regular downtimes were occurring, and allowed the IS team to trace the issue with a lot more accuracy to target what was occurring during those times - making the process of finding a solution a lot quicker

Pros

We encountered significant server issues with our websites, and unfortunately our admins are based overseas, so the issues happened when they were asleep.

Cons

For the lowest pricing level, it doesn't seem to offer much more than other free tools online will offer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Deon Wilken

Zero African Footprint

2020-05-05

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros

I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons

This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Uptime.com


Greetings Deon,

We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.

Are you certain that your experience was with Uptime.com?

Read more
Jacob Smith

Easy way to make sure our application is responsive for users

2020-08-20

Pros

That combined with SMS and push notifications means I can be confident that our app is working, and if something happens with it, I know I'll be alerted to it faster than users could even reach out.

Cons

I'd love to see some additional lower-level metrics (CPU, Nginx Queue wait times, etc.), but honestly, I think that's a different product category all together. I appreciate the simple and straightforward nature of uptime.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Damian Mendoza

Uptime Monitoring Review

2019-11-02

gave us great insight into a problem we were having with web servers going up and down

Pros

Simple to implement, easy to use to monitor our 80 web servers

Cons

I can't think of any cons to the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hector Felix

Quick and Effective

2018-04-09

Pros

We constantly use this to monitor the status or do a quick check for our site.

Cons

It is a great free tool that at the very least provides, at a glance, when there might be something not right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Paul Zwagerman

Keep it UP! Informs within minutes if there is an error

2019-09-18

Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch :-)

Pros

This service is amazing, you can define keywords on the monitoring to actually see if your website is up and is showing the proper content instead of an error, also I like the SSL check, it warns you when you are about to renew, superb!

Cons

Sorry, nothing to complain, you need to pay for shorter checks, in case you would like to check every minute, instead of 5 minutes, but its cheap, sorry, its not a con...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debasish Panda

Does what it says

2018-10-19

Good experience so far.

Pros

It does not have a gazillion options, does not let you nuke a small African nation from its control panel, it does best what it should, constantly monitor & notify me when my sites go down, thats it.

Cons

Nothing that I can think of at the moment.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Uptime.com


Thank you for the review! Glad to hear you are satisfied with our service.

Read more
Raymund Dalugdugan

SMS Credit notifications

2020-03-10

Your technical support is doing a good job, listening to our issue and finding a solution for us.

Pros

Sending SMS messages and alerting us if any of our services are down.

Cons

On your subscription plans, it's a big difference (big jump) base on price from Business $64/mo to Enterprise $240/mo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dale Schroeder

Fast way to get an external watch on our system.

2018-08-31

Pros

They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

Cons

It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Commercial Real Estate company, 11-50 employees)

Great value for money

2018-10-26

I'm happy and looking forward to hearing the release of new features :D

Pros

As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs.

Cons

I would like to use some more flexible javascript in some of my checkers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Uptime.com


Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.

Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

It does what it needs to do, and priced fairly

2019-03-15

Pros

Instant text notifications can't be beaten.

Cons

Can't say there's anything the bothers me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erik Rohrmann

Uptime helps us Keeping the News Flowing

2018-10-03

Pros

If we hit a snag we are alerted immediately so we can keep our clients information moving to their audience.

Cons

No issues to date with the software of support for any questions we may have about our network.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendee McFalls

My review

2018-10-29

Before we started using Uptime we had no idea when our website was down - not a good thing.

Pros

I like the email notifications. When I am off or at home I am notified when something is not working!

Cons

There is really nothing I do not like about the software.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Quentin Stoeckel

Easy to setup, one of the most valuable tools for our businesses

2018-10-26

Quickly go back on your toes, and don't expect your users to contact you when your service goes dark!

Pros

It became one of the most valuable tools for our services.

Cons

At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Calvin Williams

Very useful service

2020-04-10

Easy to use and easy to run.

Pros

The software is easy to use and very reliable.

Cons

It serves the need. No major concerns. It is working and no problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Robinson

Uptime is a simple to implement and thorough from a reporting standpoint.

2018-11-02

Pros

Loved how easy it was to get started.

Cons

There's not much to dislike - it's all very straight forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more