Zapier Features

Zapier

Integration platform to connect web apps

4.67/5 (1,609 reviews)

Zapier Feature Summary

  • Sync with Google Calendar
  • Publically share apps
  • Set up triggers and actions
  • Updates on new apps
  • Automatic "Zap" running
  • Ongoing maintenance of all APIs
  • Activity Dashboard
  • Ongoing sync among apps
  • On/Off "Zap" control
  • Add 250+ integrations to apps
  • Connected accounts management
  • Online Zap templates
  • Automate repetitive tasks
  • Online user community
  • Connect over 300 applications
  • Online developer portal
  • Request apps to be added
  • No coding required
  • Add an app to Zapier
  • Try for free

Competitor Feature Comparison

API
Accounting Integration
Activity Tracking
Application Integration
CRM Integration
Database Integration
ERP Integration
Email Integration
Help Desk Integration
Mobile Integration
POS Integration
Payroll Integration
QuickBooks Integration
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
SMS Integration
Sales Integration
Social Media Integration
Third Party Integration
User Management
Website Integration
eCommerce Integration
Learn moreCompare App
API
Accounting Integration
Activity Tracking
Application Integration
CRM Integration
Database Integration
ERP Integration
Email Integration
Help Desk Integration
Mobile Integration
POS Integration
Payroll Integration
QuickBooks Integration
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
SMS Integration
Sales Integration
Social Media Integration
Third Party Integration
User Management
Website Integration
eCommerce Integration
Visit WebsiteCompare App
API
Accounting Integration
Activity Tracking
Application Integration
CRM Integration
Database Integration
ERP Integration
Email Integration
Help Desk Integration
Mobile Integration
POS Integration
Payroll Integration
QuickBooks Integration
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
SMS Integration
Sales Integration
Social Media Integration
Third Party Integration
User Management
Website Integration
eCommerce Integration
Learn moreCompare App

Zapier Feature Reviews

25 reviewers had the following to say about Zapier's features:

Anonymous
(Computer & Network Security company, 11-50 employees)

Zapier gets it done, but be ready to pay

2018-07-13

Integration, API connection, remove data silos

Pros

The range of third party services that zapier connects is truly amazing.

Cons

Zaps can be hard to configure and design if you do not have somewhat intimate knowledge of the tools you are connecting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Bossons

Amazing Time-Saving Tool

2018-09-12

Zapier makes it easy to aggregate data into a central location, which makes reporting more accessible to those without access to all of our company-wide systems.

Pros

Zaps are super easy to create and allow me to move data from one system to another automatically once set up.

Cons

Can be a pain to set up certain zaps, however sometimes it's due to 3rd party APIs rather than Zapier itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Pankaj Singh Shah

Zapier

2018-12-13

Overall experince with Zapier is very good, user interface is very easy to use, any non technical person can do the integration without any programming knowledge.

Pros

Huge integration options this is core USP of the zapier with free version we can use basic integration options, but as a paid user I have used many premium integration options.

Cons

One thing Zapier could improve that when we transfer the data from Linkedin Lead ad or Facebbook Lead ads to any Automation tool it is sometimes not use friendly to track those lead data within the system. it shows source Offline or API where as it should show as Social.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Ceglia

Helps us get everything in one place!

2019-01-16

Overall, this tool has really helped our growing business adapt to new needs in lead management.

Pros

Zapier has helped us integrate all of our software easily. Data reports, lead management, and exporting/transferring information has been so much easier.

Cons

Does take some time to get familiar with and use - there was a learning curve for our team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ale R.

Zap zap and automate everything!

2019-02-28

Save alot of time with automatic workflow

Pros

Now you can "export" in real time and update

Cons

Is kind of hard to use and sometime you need more info to get the full potencial! Would be nice if they make videos tutorials and more examples or user case. - No 2 ways sync The big con is you cannot sync information. Example compare contacts in two CRM list and updated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aymara Pérez

Save time and schedule your recurring tasks

2019-04-05

It has helped me to consolidate and automate in a single workspace processes that take time during the execution of my management activities, sending reports, alerts to my coordinators, recurring mentions in social networks and other communication platforms.

Pros

Automate the processes that take time away from your workflow and you will see the fluidity to arrive, integrate the applications that you use more even project managers and tasks to facilitate the administration of everything from a single platform, so it makes much easier the work of supervision.

Cons

I am very happy to have many of my supervision and administration tasks automated with the Zaps, I have not had problems with the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nic Miller

Straight-forward Automation for Any App

2019-04-01

Overall, I am pleased with the functionality of Zapier and will continue to use it to automate a majority of tasks.

Pros

Building connections with Zapier is also a breeze and are done so in a visually intuitive manner that makes working with an app's API easy for virtually anyone.

Cons

Some workflows call for conditional filtering and it's not always possible to test those filters using the test data Zapier makes available.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Manny Johnson

Verified Reviewer

The Socialite (The app that connects other apps to each other)

2018-12-04

Pros

Plus, it can push data in real time if you are willing to pay more.

Cons

Quite a learning curve if you want to create a custom "Zap", which is what they call their processing to pull data from one app to push to another app.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 1001-5000 employees)

An efficient and praiseworthy online automation solution that is quite affordable too

2019-05-22

It's the right tool that actually saves time.

Pros

I liked its excellent User interface and its ability to integrate with many APIs. Also, it is quite affordable if you compare it with others.

Cons

I feel Error reporting and documentation could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Deuel

Valuable tool for connecting disparate systems

2019-03-13

We needed to connect disparate systems in real time to maximize speed-to-lead opportunities.

Pros

Connectors give you detailed control over how data flows and what is passed.

Cons

Very few cons but we're still relatively new. Creating the lookup/translation tables requires a lot of clicks which initially is challenging but it is fairly intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Gibson

Best in Business for Digital Handshakes.

2020-02-14

Zapier helps connect our website features with other third-party vendors we use such as Gravity Forms, Clearstream, MailChimp and more!

Pros

This saves us a ton of money by not having to hire a developer to get our systems to work with other APIs.

Cons

One of our zaps reports a possible error with a third party interaction and sends us an email every time - even though there really isn't an error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Prasquier

Verified Reviewer

Excellent app for quick automation

2017-11-10

Pros

Lots of readily available connectors Option to develop private connectors to use with own API Sensible price structure Helpful and responsive customer support

Cons

Not suitable for complex use cases due to the absence of real workflow management features (multiple conditions, loop handling, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anthony Nixon

Powerful automation without complexity

2020-05-30

It's been a fantastic tool in saving time for reports.

Pros

Integrates well with Google Sheets and vendor based apps to allow for seamless collection of data.

Cons

Sometimes need to reestablish trusts with the vendor applications which isn't always clear when it occurs.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 11-50 employees)

Best Integration Software

2020-02-22

Saved lots of time.

Pros

Zapier is a tool that makes API integrations so simple.

Cons

There are no much cons of this software. Zapier has a paid version for premium apps. But, its a value for money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Network Engineer (Telecommunications company, 51-200 employees)
Verified Reviewer

Zapier

2019-03-05

Pros

Runs tasks through my API in a pre-determined order instead of at random.

Cons

I manage my own FTP server so i cannot use Zapier to monitor it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jeremy Kreitman

A useful tool for pushing notifications to Slack

2018-08-19

Pros

Solid functionality to help push alerts to Slack for almost real time notifications.

Cons

Our more junior users had some issues getting started with it as apparently the logic was not as straightforward for them.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 1-10 employees)

Great Integrations - Some Tools more Helpful than Others

2019-04-22

I've used Zapier with over a dozen integrations and it works great the majority of the time.

Pros

Simple drag & drop set-up.

Cons

Some integrations (especially new ones) are a bit lacking in capabilities.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jack Perry

A Zapier life is a happier life!

2018-12-13

Zapier allows for over a thousand apps to be integrated together so that users can automate workflow functions.

Pros

- Lots of integration possibilities - Allows users to make multi-level customized "zaps" - Helps streamline actions and save time - Very affordable (even offers a free plan)

Cons

No real "cons" to report at this point, honestly.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared DeLong

Integrate Almost Anything!

2020-01-11

I wish we had known about them sooner because we would have used them for so many tools to sync that don't have direct integrations.

Pros

Zapier is a poweful third-party integration tool that easily allows you to sync data between apps that may not have a direct integration.

Cons

Also, there are some apps they have in their system that don't show up when you search for them, so you have to get a unique link from that app.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Samim Sekh

Now connecting different apps is very easy

2019-07-17

We are even using WebHooks to integrate Zapier with our landing pages where it takes the form data and emails them or pass them to third party tools.

Pros

. - Easy to use interface. - Easy to connect apps as pre-built integration option. - Supports wide range of apps to connect.

Cons

- Nothing that sort of cons we found while using this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Speak

Verified Reviewer

Zapier is a MUST HAVE for the tech savvy small business owner

2017-07-05

This day and age you can find a technology solution to almost any business activity or problem.

Pros

- Huge repository of apps to choose from - Simple and intuitive interface, with 'zaps' (workflows) based on triggers, actions, and searches - Multi-step zaps allows you build advanced workflows - Built-in apps like formatter, SMS, and schedule, allow you to level-up your 'zaps' (a zap is essentially a workflow)

Cons

- Limited integration with devices (hint: use IFTTT for that purpose) - Can be frustrating if an app doesn't have the triggers or actions that you want/need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Aaron King, MBA

Verified Reviewer

One of the best ways to connect two business solutions together

2018-06-13

Pros

This is an inexpensive solution to getting around API integrations when one doesn't exist or creating custom workflows.

Cons

Sometimes the integrations aren't able to work as effectively as one would hope.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Ben Accinelli

Gets what you need done

2019-02-12

I use zapier for project management, lead management, and reporting

Pros

I like the integration with facebook lead ads and how i can send text messages and update spreadsheets all at the same time.

Cons

What i don't like is how sometimes i can't get it connected to the application the way i want it to, but it's not Zapier's fault, it's the integration from "the other guy" that makes it difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yavor Trampov

Multistep zaps bring sophistication to IFTTT-style scripts

2017-02-22

With instant zaps it is now possible to trigger actions in real time. The second feature allows you to daisy-chain different actions across vendors.

Pros

Multi-step recipes, real-time triggers

Cons

Pricing

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph J. K. Workman

Verified Reviewer

Better Alternative to IFTTT

2019-04-09

Pros

Great product that really focuses on providing a robust environment for monitoring system, application and data points and triggering an action.

Cons

The recently fix my major complaint which was an overly complex interface with a setup wizard like interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more