getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Management Software with Configurable Workflow (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

67 software options

Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

Read more about Deepser

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

Read more about AssetSonar

Users also considered
ManageEngine AD360 logo

Identity and access management platform

learn more
ManageEngine AD360 is an enterprise IAM software solution that helps businesses of all sizes manage identities securely and ensure compliance. Key functionalities include automated identity lifecycle management, secure single sign-on, adaptive multi-factor authentication, approval-based workflows.

Read more about ManageEngine AD360

Users also considered
groundcover logo

It’s time for a modern cloud-native solution

learn more
Groundcover is a cloud-native application monitoring solution that offers comprehensive observability for modern production environments.

Read more about groundcover

Users also considered
SysTrack logo

Digital experience monitoring solution for IT

learn more
SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

Read more about SysTrack

Users also considered
ManageEngine OpManager Plus logo

Achieve holistic IT infrastructure monitoring with OpManager

learn more
ManageEngine OpManager Plus is an AIOps software designed to help businesses monitor networks, servers, IP addresses, switch ports, bandwidth, network configurations, firewall rules, logs, policies, application usage, and storage devices. IT admins can perform an in-depth analysis of IT performance parameters, including health, availability, device utilization, and more.

Read more about ManageEngine OpManager Plus

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

Read more about Canfigure

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
Summit logo

The future of IT service management begins with AI.

learn more
SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

Read more about Summit

Users also considered
UVexplorer logo

Real-time monitoring of all devices across your network.

learn more
UVexplorer is a network monitoring platform that provides automatic network mapping and config backup for real-time management of your network.

Read more about UVexplorer

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
Intelligent Service Management logo

Service desk & IT service management

learn more
ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

Read more about Intelligent Service Management

Users also considered
Puppet Enterprise logo

IT management tool for automating multi-cloud infrastructure

learn more
Puppet Enterprise is designed to help businesses automate the configuration of multi-cloud infrastructures via a unified platform. It enables IT teams to streamline application deployment timeframes, create, test, and deploy infrastructure codes, and automate operational workflows in real-time.

Read more about Puppet Enterprise

Users also considered
JAMS logo

Make orchestration simple and reliable.

learn more
JAMS is an automation orchestration and job scheduling solution that works across applications, APIs, and scripting languages.

Read more about JAMS

Users also considered
netTerrain DCIM logo

Comprehensive DCIM software

learn more
netTerrain DCIM is a data center infrastructure management solution for visually tracking & reporting on data center space, power, and cabling environments

Read more about netTerrain DCIM

Users also considered
Virima logo

Intelligent CMDB automation and complete IT asset management

learn more
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
IR Collaborate logo

Unified Communications and Collaboration monitoring

learn more
IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems.

Read more about IR Collaborate

Users also considered
ky2help logo

IT service management software

learn more
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

Read more about ky2help

Users also considered
Netwrix Access Analyzer logo

Secure sensitive data and reduce the risk of a data breach

learn more
Minimize your attack surface by discovering sensitive information and keeping access to it at the least-privilege level, and prove your success to auditors with ease.

Read more about Netwrix Access Analyzer

Users also considered
BetterCloud logo

Eliminate up to 78% of SaaS management work

learn more
BetterCloud eliminates up to 78% of SaaS management work by automating onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment.

Read more about BetterCloud

Users also considered
Implementer logo

Streamlining change management and development processes

learn more
Whether you're a retailer managing the link between point of sale and the back office, a manufacturer seeking to improve quality processes, or a public company working to tighten IT controls — every organization using the IBM i needs to think about change management control.

Read more about Implementer

Users also considered
Raynet One logo

Find out more on www.raynet-inc.com.

learn more
Complete data is the basis for managing IT assets, optimizing costs and minimizing risks.

TThe integration of different data sources and the preparation of concise dashboards and reports serve as a decision-making base and enable you to effectively manage data with the highest data quality.

Read more about Raynet One

Users also considered
Planview Portfolios logo

Enterprise-class strategic portfolio management platform

learn more
Planview Enterprise One enables EPMO and strategic planning leaders to translate strategy into delivery with roadmaps that connect investments, outcomes, business capabilities, technology and financials.

Read more about Planview Portfolios

Users also considered