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Top Rated IT Management Software with Incident management - Page 2

Last updated: June 2026

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138 software options

ActiveBatch logo

Workload automation and job scheduling orchestration tool

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ActiveBatch is a workload automation and job scheduling software that helps businesses develop, optimize, and monitor IT operations, infrastructure, applications, and more. Features include change management, auto-remediation, alerts, a self-service portal, and role-based permissions.

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Bulbthings logo

Cloud-based asset management and inventory tracking tool.

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Bulbthings is an asset management software that helps businesses across various industry verticals, such as construction, manufacturing, hospitality, transportation, healthcare, education, entertainment, pharmaceuticals, and more.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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SharpCloud logo

Make data compelling, not complex.

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Data visualization software that transforms business data into engaging visual stories, helping you make smarter strategic decisions.

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Sensu logo

Multi-cloud monitoring solution

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Automate your monitoring workflow and gain deep visibility into Kubernetes, hybrid cloud, and bare metal infrastructure.

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GAT Labs logo

Auditing and security tool for Google Workspace and Chrome

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Manage, secure & analyse your Google Workspace, from Gmail to Chrome, Calendars to Drive. Automate user on/offboarding & data admin processes, from welcome emails, pre-loading files, pre-populating contacts, email signature and much more. Have a view complete view of your domain and users data.

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24Cevent logo

On-call incident response when alerts are not enough

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Within IT management, 24Cevent helps teams control what happens during critical incidents. It provides structured on-call response, clear ownership, and automatic escalation when IT services are disrupted, helping reduce risk and meet SLAs.

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IBM SevOne Network Performance Management logo

Cloud-based network performance management solution

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The solution is designed to work with all network technologies and protocols, including IP/MPLS, Ethernet and FCoE. It provides visibility into end-to-end application performance for real-time troubleshooting.

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IT Asset Management logo

IT Asset Management and Software Asset Management

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xAssets IT Asset Management Software offers powerful, full lifecycle IT asset management with a powerful integration toolset enabling integration to all IT systems providing a complete CMDB. Functional requirements are met quickly through configuration leading to excellent time to value

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Infraon ITSM logo

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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ManageEngine EventLog Analyzer logo

Web-Based SIEM & Log Management Solution. Affordable Prices.

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EventLog Analyzer is a web-based security information and event management (SIEM) solution, which assists small to large organizations with the monitoring of network devices, servers and applications. Key features include auditing, traffic analysis, threat detection, and compliance management.

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Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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IsDown logo

Know when your vendors break. Before customers do.

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IsDown monitors 6,000+ third-party vendor status pages and alerts your team the moment an incident is detected. Connect to Slack, Teams, PagerDuty, and more. Includes dashboards, status pages, and uptime monitoring. 14-day free trial, no credit card required.

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Assetze logo

IT Asset Management, Simplified

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Assetze is a cloud-based platform that provides IT asset management solutions to help companies track, manage, and maintain their IT devices. It streamlines the IT workflow and automates many time-consuming tasks, allowing companies to focus on their core operations.

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helppeople Cloud logo

Spanish helpdesk solution for small to large businesses

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helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Server & Application Monitor logo

Server and application monitoring software

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Server & Application Monitor by SolarWinds helps enterprises view, monitor, and manage applications and servers installed across cloud, on-premise, or hybrid environments. The platform enables organizations to configure and create custom maps for entities or groups to track incoming network connections, server response time, latency, data loss, and other processes using the built-in mapping tools.

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IR Collaborate logo

Unified Communications and Collaboration monitoring

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IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems.

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Cato Networks Suite logo

A cloud-native secure access service edge (SASE) platform

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Cato Networks Suite is a SASE platform for companies. It is tasked to connect branch locations, physical data centers, cloud assets, and mobile users into a secure and centrally managed global network. It optimizes access via the cloud and transforms WAN without substantial IT resources.

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Skysens logo

No code AI platform for industrial IoT monitoring

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Skysens AgPM is a no-code, AI-connected predictive monitoring platform for industrial IoT applications. The system features drag-and-drop visualization with extensive widgets, integrated LoRaWAN network server capabilities, and flexible deployment options including on-premises and private cloud. It offers industrial data management with unified namespace architecture and supports various protocols for seamless integration with existing systems.

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ZaveIT logo

Empowers the mordern MSPs with ZaveIT's Unified Platform

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ZaveIT helps IT providers automate operations, manage service delivery, and unify their IT stack through a centralized, integrated platform tailored for MSPs and resellers.

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Distributed IT Performance Management logo

Remotely manage and control UPSs/PDUs from anywhere

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Distributed IT Performance Management (DITPM) software remotely monitors and controls networked PDUs and UPSs in distributed IT environments. It enables you to manage and optimize the performance of your assets and provides the insights needed to identify and fix issues before equipment goes down.

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Workelevate logo

AI-enabled digital employee experience platform

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Workelevate, an AI-enabled DEX platform, boosts employee productivity with its AI Copilot for instant IT issue resolution, reducing IT tickets. It also provides IT Admins with remote endpoint management and enhances Service Desk engineers with AI in ITSM.

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