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Top Rated IT Management Software with Incident management - Page 3

Last updated: May 2026

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138 software options

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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AWS Systems Manager logo

Software for managing AWS resources

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AWS Systems Manager is a secure end-to-end management solution for resources on AWS and in multi-cloud and hybrid environments. It provides improved visibility and control, shortens the time to detect and resolve operational issues, maintains instance compliance, and automates configuration and ongoing management of applications and resources.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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VIZOR IT Asset Management for Schools logo

VIZOR is an IT Asset Management solution for K-12 Schools.

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VIZOR helps Schools manage IT Assets like Chromebooks, iPads and Projectors by streamlining allocation to students, simplifying 1:1 programs and track repairs. VIZOR integrates with the Google Admin console and Student Information Systems to automate K-12 IT workflows. Try Now for Free.

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Rzilient logo

IT management solution

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Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Asset Panda logo

Cloud-based asset relationship management platform

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Asset Panda is a highly configurable asset tracking platform that helps businesses of all sizes manage their IT assets, inventory, equipment, and more. With customizable fields, unlimited users, and seamless integrations, Asset Panda provides a centralized solution to keep track of your valuable assets and streamline your operations.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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SimplyDesk logo

Simple, Complete & Reliable

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All-in-one IT management platform combining Helpdesk, ITAM, remote tools, alerts, and reporting. SimplyDesk centralizes IT operations, boosts efficiency, and scales with your needs. Available in SaaS or on-premise with expert support included.

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Atomicwork logo

Cloud-based agentic service management platform

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Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

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SuperOps logo

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Ceeview logo

Cloud management and monitoring platform

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Ceeview is an all-in-one monitoring tool that gives you a complete overview of your IT Service availability, Application performance, Infrastructure dependencies, Service Level Agreements (SLAs) and cloud spending. With Ceeview, you can avoid or resolve issues before they cause major problems.

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Velory logo

Automated IT Lifecycle Management

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Velory streamlines IT procurement & management for businesses through automated, secure IT lifecycle management & employee empowerment.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Deep Freeze logo

Endpoint protection and remote machine management software

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Deep Freeze offers developers a set of enterprise solutions to protect, manage and optimize IT assets on a cloud-based platform. Key features include device management, activity tracking, application security, maintenance and scheduling, asset administration, data protection, and power management.

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baramundi Management Suite logo

IT asset management for small and midsize businesses (SMB)

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baramundi Management Suite is an IT asset management software designed to help businesses manage and protect endpoints across multiple corporate networks. Administrators can track application usage and manage licenses on a unified interface.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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JAMS logo

Make orchestration simple and reliable.

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JAMS is an automation orchestration and job scheduling solution that works across applications, APIs, and scripting languages.

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Solarwinds Storage Resource Manager logo

Storage management solution

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Storage Resource Manager is a storage resource management and reporting solution that provides accurate and detailed information about the health and performance of all storage devices.

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inteliPhy logo

See your infrastructure. Shape your tomorrow.

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inteliPhy is a full-fledged digital twin for IT infrastructure

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