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Top Rated IT Management Software with Incident management - Page 4

Last updated: May 2026

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138 software options

AssetSonar logo

Connected IT operations, built for control.

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AssetSonar unifies ITAM, ITSM, patching, CMDB, automation, and AI in one connected platform. Powered by the IT Graph, it links assets, software, users, tickets, and workflows with real operational context to help IT teams automate service delivery, improve visibility, and reduce downtime.

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TeamViewer ONE logo

Remote support, remote access & device management software

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Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace.

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ManageEngine AlarmsOne logo

All-in-one alert management for IT management tools

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Centralize alerts from all your IT management tools and manage them in one place.

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Summit logo

The future of IT service management begins with AI.

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SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Intelligent Service Management logo

Service desk & IT service management

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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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Deepser logo

IT service desk, CRM, and asset management software

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Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

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PagerDuty logo

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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ipMonitor logo

Lightweight IT monitoring tool for networks, servers & apps

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ipMonitor by SolarWinds is a lightweight IT monitoring solution for networks, servers, applications, and VMware hosts. It provides over 12 types of notifications to inform owners and IT staff about any network issues and application failures. This solution can reduce downtime caused by failures with automated remediation to restore services, including server reboots, file backups, and more actions. It can be installed on-premise.

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Uptime Infrastructure Monitor logo

IaaS solution for servers, applications, and network devices

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Uptime Infrastructure Monitor helps organizations manage physical servers, applications, virtual machines, services, and network devices across various on-premise and cloud-based platforms. Enterprises can establish SLAs, track performance, and utilize the generated data to create reports.

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OpsGenie logo

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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Panopta logo

Never Blinks

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A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

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xMatters logo

Actionable IT alerting platform for enterprises

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xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Deskcenter Management Suite logo

Discover, organise and manage all IT assets

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DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Pandora FMS logo

Total monitoring solution for full observability

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Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

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monday service logo

Customer support and service solution

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monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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GitLab logo

Your intelligent orchestration platform for DevOps

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GitLab is one platform for planning, CI/CD, security testing, and agentic AI across the full software development lifecycle. Learn more today.

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ky2help logo

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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Nagios XI logo

Enterprise Infrastructure Monitoring & Alerting Platform

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Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availability data with stakeholders, detect security breaches, plan & budget for IT upgrades, reduce downtime & business losses

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ManageEngine ADAudit Plus logo

Active Directory change audit and reporting software

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ManageEngine ADAudit Plus is a change audit software that provides detailed reports for changes made in Windows Active Directory and real-time compliance audits.

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Datadog logo

Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.

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Datadog is a monitoring and security platform for Dev, Sec, and Ops teams that unifies metrics, traces, and logs in one place so teams can get full visibility into their IT environment.

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