IT Management Software with Incident Management

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25 apps

ConnectWise Command   

1
Remote monitoring and management solution for MSPs
ConnectWise Command is a remote monitoring and management (RMM) solution designed to help managed service providers (MSPs) manage any customer's IT infrastructure. Designed for servers, desktops, networks, and mobile, it offers tools to monitor and manage the health of servers and devices. Read more about ConnectWise Command
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Remote monitoring and management solution for MSPs
ConnectWise Command is a remote monitoring and management (RMM) solution designed to help managed service providers (MSPs) manage any customer's IT infrastructure. Designed for servers, desktops, networks, and mobile, it offers tools to monitor and manage the health of servers and devices. Read more about ConnectWise Command
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SolarWinds Service Desk   

514
IT Service Desk & Asset Management Software
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
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IT Service Desk & Asset Management Software
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
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SolarWinds N-central   

34
On-premise and hosted RMM software for MSPs
SolarWinds N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats. Read more about SolarWinds N-central
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On-premise and hosted RMM software for MSPs
SolarWinds N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats. Read more about SolarWinds N-central
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ConnectWise Manage   

173
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Read more about ConnectWise Manage
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A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Read more about ConnectWise Manage
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PagerDuty   

177
83 pts
Incident Management & Operations Performance Software
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations. Read more about PagerDuty
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Incident Management & Operations Performance Software
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations. Read more about PagerDuty
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HarmonyPSA   

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing… Read more about HarmonyPSA
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The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing… Read more about HarmonyPSA
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Splunk Enterprise   

121
Machine data management and analytics
Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring. Read more about Splunk Enterprise
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Machine data management and analytics
Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring. Read more about Splunk Enterprise
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AlertOps   

16
Incident & response management tool for IT & DevOps teams
Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset. Read more about AlertOps
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Incident & response management tool for IT & DevOps teams
Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset. Read more about AlertOps
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Alloy Navigator   

44
84 pts
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Jira Service Management   

262
The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about Jira Service Management
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The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about Jira Service Management
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xMatters   

134
Actionable IT alerting platform for enterprises
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Read more about xMatters
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Actionable IT alerting platform for enterprises
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Read more about xMatters
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GAT Labs   

0
Auditing and security tool for Google Workspace and Chrome
Manage, secure & analyse your Google Workspace, from Gmail to Chrome, Calendars to Drive. Automate user on/offboarding & data admin processes, from welcome emails, pre-loading files, pre-populating contacts, email signature and much more. Have a view complete view of your domain and users data. Read more about GAT Labs
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Auditing and security tool for Google Workspace and Chrome
Manage, secure & analyse your Google Workspace, from Gmail to Chrome, Calendars to Drive. Automate user on/offboarding & data admin processes, from welcome emails, pre-loading files, pre-populating contacts, email signature and much more. Have a view complete view of your domain and users data. Read more about GAT Labs
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EcholoN  

19
Help desk software for managing customer service processes
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
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Help desk software for managing customer service processes
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
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Deepser  

12
IT service desk, ticketing, and asset management software
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Read more about Deepser
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IT service desk, ticketing, and asset management software
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Read more about Deepser
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Milvus  

2
IT management system and help desk solution
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Read more about Milvus
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IT management system and help desk solution
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Read more about Milvus
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ServiceNow  

47
Enterprise IT service cloud solutions
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
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Enterprise IT service cloud solutions
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
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Hosted Graphite  

18
Scalable Application Metrics
Hosted Graphite is a monitoring solution for dev teams to collect data from their apps and servers, presenting this data in interactive graphs and dashboards. Read more about Hosted Graphite
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Scalable Application Metrics
Hosted Graphite is a monitoring solution for dev teams to collect data from their apps and servers, presenting this data in interactive graphs and dashboards. Read more about Hosted Graphite
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Sensu  

11
Multi-cloud monitoring solution
Automate your monitoring workflow and gain deep visibility into Kubernetes, hybrid cloud, and bare metal infrastructure. Read more about Sensu
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Multi-cloud monitoring solution
Automate your monitoring workflow and gain deep visibility into Kubernetes, hybrid cloud, and bare metal infrastructure. Read more about Sensu
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Loom Systems  

6
Predict and Prevent IT Incidents with AIOps
Loom Systems supports modern organizations to replace a broad range of IT operations processes and tasks, by connecting the dots between IT and business departments. Our AIOps solution predicts IT incidents before they affect your customers, and tells you exactly how to fix them. Read more about Loom Systems
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Predict and Prevent IT Incidents with AIOps
Loom Systems supports modern organizations to replace a broad range of IT operations processes and tasks, by connecting the dots between IT and business departments. Our AIOps solution predicts IT incidents before they affect your customers, and tells you exactly how to fix them. Read more about Loom Systems
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Squadcast  

5
Incident management software
Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents. Read more about Squadcast
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Incident management software
Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents. Read more about Squadcast
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ITarian  

4
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
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IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
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EventLog Analyzer  

3
Web-Based SIEM & Log Management Solution. Affordable Prices.
EventLog Analyzer is a web-based security information and event management (SIEM) solution, which assists small to large organizations with the monitoring of network devices, servers and applications. Key features include auditing, traffic analysis, threat detection, and compliance management. Read more about EventLog Analyzer
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Web-Based SIEM & Log Management Solution. Affordable Prices.
EventLog Analyzer is a web-based security information and event management (SIEM) solution, which assists small to large organizations with the monitoring of network devices, servers and applications. Key features include auditing, traffic analysis, threat detection, and compliance management. Read more about EventLog Analyzer
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ManageEngine AlarmsOne  

1
All-in-one alert management for IT management tools
Centralize alerts from all your IT management tools and manage them in one place. Read more about ManageEngine AlarmsOne
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All-in-one alert management for IT management tools
Centralize alerts from all your IT management tools and manage them in one place. Read more about ManageEngine AlarmsOne
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helppeople Cloud  

1
Spanish helpdesk solution for small to large businesses
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals. Read more about helppeople Cloud
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Spanish helpdesk solution for small to large businesses
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals. Read more about helppeople Cloud
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O365 Manager Plus  

0
Auditing, monitoring and reporting tool for Office 365
O365 Manager Plus is a cloud-based reporting, auditing, monitoring and management solution for Office 365. Designed for businesses of all sizes, it helps users manage Exchange Online, Azure Active Directory, Skype, OneDrive, Microsoft Teams, & other services from a centralized dashboard. Read more about O365 Manager Plus
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Auditing, monitoring and reporting tool for Office 365
O365 Manager Plus is a cloud-based reporting, auditing, monitoring and management solution for Office 365. Designed for businesses of all sizes, it helps users manage Exchange Online, Azure Active Directory, Skype, OneDrive, Microsoft Teams, & other services from a centralized dashboard. Read more about O365 Manager Plus
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