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Top Rated IT Management Software with Incident management

Last updated: May 2026

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138 software options

Reftab logo

Reftab

Platform for both hardware and software asset tracking.

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Voted #1 by Forbes as the best IT Asset Management platform, Reftab supports IT management teams with centralized tracking, user assignments, and license management. Streamline operations with cloud-based tools for inventory control, reporting, and asset accountability.

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ManageEngine Endpoint Central logo

ManageEngine Endpoint Central

Desktop, mobile device & patch management software

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Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

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ManageEngine OpManager logo

ManageEngine OpManager

Network Monitoring & Management Software

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OpManager, world's first truly integrated network management software for faster and smarter network management.

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Netwrix Auditor logo

Netwrix Auditor

Ease the burden of IT auditing

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Keep tabs on user activity and configurations in your on-premises and cloud-based IT systems.

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N-sight RMM logo

N-sight RMM

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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NinjaOne logo

NinjaOne

Unified endpoint management & IT automation platform

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NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk.

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SysAid logo

SysAid

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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HP Workforce Experience Platform (WXP) logo

HP Workforce Experience Platform (WXP)

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BusinessLOG logo

BusinessLOG

AI-powered log management, SIEM, compliance, DLP, and asset

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Powerful network control and management features make Business LOG AI a next-generation log management and cybersecurity platform.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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AlertOps logo

AlertOps

Incident & response management tool for IT & DevOps teams

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Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset.

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DERDACK Enterprise Alert logo

DERDACK Enterprise Alert

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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ManageEngine OpManager Plus logo

ManageEngine OpManager Plus

Achieve holistic IT infrastructure monitoring with OpManager

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ManageEngine OpManager Plus is an AIOps software designed to help businesses monitor networks, servers, IP addresses, switch ports, bandwidth, network configurations, firewall rules, logs, policies, application usage, and storage devices. IT admins can perform an in-depth analysis of IT performance parameters, including health, availability, device utilization, and more.

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Rippling logo

Workforce management across HR, finance, and IT. 

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With Rippling IT, you have a single MDM to manage Macs, Windows, and mobile devices remotely. Centralize visibility, enforce security policies, obtain compliance, and automate lifecycle management with zero touch deployment.

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Milvus logo

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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GoodAccess logo

Zero Trust Architecture as a Service

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Cybersecurity platform (SASE/SSE) that enables easy Zero Trust Architecture implementation for medium enterprises, any scale.

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Runecast logo

AI-powered platform for Security and Compliance

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Runecast is a provider of a patented solution for IT Security and Operations teams. Forward-focused enterprises rely on Runecast for proactive risk mitigation, security compliance, operational efficiency & mission-critical stability. To add proactiveness to your IT strategy, visit www.runecast.com

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SysTrack logo

Digital experience monitoring solution for IT

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SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Pulseway logo

Remote monitoring and management platform for IT

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IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using
the monitoring API. The only IT management platform with a fully comprehensive mobile app.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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ActiveBatch logo

Workload automation and job scheduling orchestration tool

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ActiveBatch is a workload automation and job scheduling software that helps businesses develop, optimize, and monitor IT operations, infrastructure, applications, and more. Features include change management, auto-remediation, alerts, a self-service portal, and role-based permissions.

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Bulbthings logo

Cloud-based asset management and inventory tracking tool.

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Bulbthings is an asset management software that helps businesses across various industry verticals, such as construction, manufacturing, hospitality, transportation, healthcare, education, entertainment, pharmaceuticals, and more.

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NetCrunch logo

Network monitoring, live dashboard & alert management system

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AdRem NetCrunch is an agentless network monitoring & management system designed for tracking and preventing issues related to bandwidth, uptime, networking equipment or servers, virtualization troubleshooting, cloud services & web, applications, device config management & backup.

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