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Remote Monitoring and Management
Page 2

Remote Monitoring and Management Software with Service Level Agreement (SLA) Management (2026) - Page 2

Last updated: April 2026

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Features

Remote Access/Control(35)

API(34)

Third-Party Integrations(35)

Access Controls/Permissions(36)

Activity Dashboard(33)

Integrated with

ConnectWise PSA(10)

Google Workspace(4)

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Okta(8)

Salesforce Sales Cloud(5)

Slack(13)

Zendesk Suite(10)

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Linux(29)

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Small Business(37)

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Public Administrations(19)

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VISULOX

4.8

(25)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Privileged access management solution

Leading privileged access management solution with an integrated remote support platform for secure external access. VISULOX is the answer to who did what, where, and when in your IT Infrastructure.

VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments

Read more about VISULOX

Users also considered

SysTrack

4.9

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Digital experience monitoring solution for IT

SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

Read more about SysTrack

Users also considered

AlertOps

4.7

(21)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident & response management tool for IT & DevOps teams

AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

Read more about AlertOps

Users also considered

Tiflux

4.9

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered

RG System Suite

4.8

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

100% French SaaS suite for MSPs

The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

Read more about RG System Suite

Users also considered

Addigy

4.6

(14)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Apple device management solution for Apple IT teams

Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

Read more about Addigy

Users also considered

IR Collaborate

4.6

(14)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified Communications and Collaboration monitoring

IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems.

Read more about IR Collaborate

Users also considered

ITarian

3.8

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT and remote access management solution

ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

Read more about ITarian

Users also considered

SanCCS

5.0

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Attain the Best Call Center Solutions by SAN Softwares.

Remote monitoring and management is a widely used tool by IT departments in various organizations to remotely oversee and manage their IT systems. SAN Softwares offers a unique Remote Monitoring and Management solution that assures a centrally located team to address IT issues.

Read more about SanCCS

Users also considered

Electric AI

3.7

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Read more about Electric AI

Users also considered

PRTG Hosted Monitor

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT monitoring in the cloud: Leave the hosting to us.

Enjoy the full range of our monitoring features - and let us take care of the hosting. The initial setup of PRTG Hosted Monitor is straightforward; you get instant feedback from the system. PRTG Hosted Monitor provides the best user experience possible.

Read more about PRTG Hosted Monitor

Users also considered

Rzilient

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management solution

Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered

HiperIoT

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HiperIoT is an innovative and comprehensive iiot platform.

HiperIoT is an advanced IoT (Internet of Things) platform that revolutionizes the way businesses manage and optimize their connected devices. With a user-friendly interface and powerful features, HiperIoT empowers organizations to seamlessly monitor, control, and analyze their IoT ecosystem in real.

Read more about HiperIoT

Users also considered

myEPITIRO

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based platform for monitoring network devices

myEPITIRO is a cloud-based network monitoring platform that helps enterprises gain insight into the performance of their network devices and applications. It enables administrators to add multiple users into agent groups, and add details including name, device type, and serial numbers.

Read more about myEPITIRO

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

Centreon

(0)

Remote monitoring and management solution

Centreon is an IT Monitoring solution designed to help businesses and organizations track the health, performance, and availability of their IT systems, networks, applications, and cloud environments. It provides real-time monitoring, alerting, and reporting capabilities to ensure optimal IT service continuity.

Read more about Centreon

Users also considered

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