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Remote Monitoring and Management Software with Service Level Agreement (SLA) Management (2026)

Last updated: April 2026

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41 software options

TeamViewer ONE logo
Category Leaders

Remote support, remote access & device management software

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TeamViewer Remote Monitoring and Management enables proactive monitoring, asset tracking, patching, and secure remote support.

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Wrike logo

AI powered workflow management platform

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Wrike is a collaborative team management platform used by 20,000+ companies across 140 countries. Features include Gantt charts, Kanban boards, customizable workflows, shared calendars, and more than 400 app integrations. Monitor progress and communicate in real-time with Wrike's ultimate solution.

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ISL Light logo

Remote support software & unattended remote access

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ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Site24x7 logo
Category Leaders

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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Atera logo
Category Leaders

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work. This includes Remote Monitoring & Management, Patch Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

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JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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PRTG logo

Network Monitoring For Serious Professionals

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PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is powerful and easy!

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Domotz logo
Category Leaders

Network Monitoring and Management Made Simple

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Domotz delivers remote monitoring and management for network infrastructure, enabling visibility, alerts, and secure remote access without complex network configuration.

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WhatsUp Gold logo

All-in-one monitoring of your entire infrastructure.

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With WhatsUp Gold, you can monitor complex multisite networks with powerful device discovery, graphical network mapping, SNMP, WMI, versatile alerting, notifications and reporting capabilities. WhatsUp Gold provides 360-degree visibility, actionable intelligence and complete control.

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Syncro logo
Category Leaders

One platform for IT teams to strengthen security, streamline

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Syncro is the most efficient business platform to run your MSP or IT operations with an RMM that is fully integrated with the PSA and remote access with capabilities, such as integrated billing, contract management, ticketing, and much more.

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Naverisk logo

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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Pandora FMS logo
Category Leaders

Total monitoring solution for full observability

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Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

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Auvik logo

Tool that gives IT teams network visibility and control

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Auvik's cloud-based network management software gives you instant network insight while automating time-consuming tasks. Real-time network mapping means you'll always know exactly what's where, even as users move. And remote management means you can troubleshoot network issues from wherever you are.

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Perimeter 81 logo

Radically simple cybersecurity.

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Perimeter 81 is a leading Zero Trust Network Access platform, ensuring secure remote access from anywhere. Fully monitor and secure your organization’s most valuable resources from a single web console.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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PRTG Enterprise Monitor logo

Tool to keep control of large IT and optimize performance

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PRTG Enterprise Monitor scales to large IT environments with several devices and systems across multiple locations, providing control of increasingly complex infrastructures.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

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Applivery logo

Applivery MDM: the easiest way to manage all your devices

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Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

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SuperOps logo

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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Netreo logo

Enterprise IT monitoring and management made easy

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Netreo is a cloud-based network monitoring solution which helps IT managers with application, network and systems management. Key features include fault monitoring, performance management, traffic analysis, configuration management, and web application performance.

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