AbacusLaw Pricing Plan & Cost Guide

AbacusLaw

Law practice management

3.43/5 (125 reviews)

AbacusLaw Pricing

Starting from: $77.00/month

Pricing model: Subscription

Contact Abacus Data Systems for detailed pricing.

Competitors Pricing

PracticePanther Legal Case Management

Starting from: $0.01/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

App4Legal

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Blueprint OneWorld

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Free Trial: Available (No Credit Card required)

Headnote

Starting from: $27.00/month
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Pricing Comparison

How does AbacusLaw compare with other Legal & Law apps?

Subscription plan?

AbacusLaw



100% of apps offer a
subscription plan

Free trial?

AbacusLaw



81% of apps have a
free trial

Freemium plan?

AbacusLaw



15% of apps have a
freemium plan

Pricing Comparison

Legal & Law app prices shown are $/month




AbacusLaw Pricing Reviews

Pros
  • User friendly.
  • Performs essential function and is modifiable.
  • Nothing. It is complete garbage. It is outdated and shouldn't be on the market.
  • Okay, this software is good and I can recognize it's made with love, but I have some qualms about it.
Cons
  • The price.
  • Has become too expensive.
  • I'd like a little more attention to suggested new features or capabilities I come up with.
  • It's pretty comprehensive and I wish I had more time to learn about it. I just use what I use today.
75%
recommended this to a friend or a colleague

21 reviewers had the following to say about AbacusLaw's pricing:

Tom Hunter

Abacuslaw is very user friendly

Used weekly for less than 6 months
Reviewed 2016-11-04
Review Source: Software Advice

It is great! Easy to use. It is not cheap, but you get a lot of services for the money.User friendly.

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AbacusLaw

Law practice management

Ken Dorchak

They are pricing me out

Reviewed 2016-11-15
Review Source: Capterra

I began using Abacus over 20 years ago. As the years wore on and the company got bigger they began increasing their price going from a purchase product to a license product and now they seek to require a monthly payment per user. The cost is becoming prohibitive for a smaller firm such as mine (5 lawyer firm). I will be looking for an alternative. Performs essential function and is modifiable.

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AbacusLaw

Law practice management

Jim Whitworth

from ok to horrible

Used daily for 2+ years
Reviewed 2017-10-10
Review Source: Capterra

Not much - system has deteriorated in quality while increasing in price. Abacus has not come through with their promises and continues to raise prices despite this.

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AbacusLaw

Law practice management

Steven Cahn

Strong product with robust features to manage matters and contacts for

Reviewed 2016-07-22
Review Source: Software Advice

The seamless links between matter and name, the reporting functions, and the search functions are excellent for the price. The tech support for both AbacusLaw and the cloud service (APC) are excellent, at ANY price. the integration with Office, and the addition of other programs like Adobe Acrobat and Quickbooks make this a no-brainer.

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AbacusLaw

Law practice management

Anonymous

I know it's good, but it can be a pain

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

Okay, this software is good and I can recognize it's made with love, but I have some qualms about it.

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AbacusLaw

Law practice management

Thomas Ryan

Great Program for the 1970s law firm - Garbage if you are practicing law in present era!

Used daily for 2+ years
Reviewed 2017-01-17
Review Source: Capterra

Forced subscription model on an outdated program. The program had difficulty with a 4-person law firm. There were numerous issues with duplicate contacts, duplicate emails, multiple scheduling issues, and failed to easily integrate with other applications such as Outlook 2016. We also were forced onto a subscription model, costing approximately $300/month. We received zero updates during that time, despite numerous complaints to the sales team. We purchased a high-end server ($4,000) to run Abacus, thinking the hardware was the cause of the latency issues. This solved nothing. At the end of our contract, our salesperson told us that the software would continue to function, but support would be terminated. This was a lie. The software was restricted to read-only mode and we were locked out of our data. We were then given the option of paying a $275 reinstatement fee, plus increased monthly fees to get the software up and running on our own server again. This was the last straw and we migrated to a much better solution. Abacus is an outdated system that requires significant upkeep. The hardware requirements are not included in their pricing model. Their hosted solution was also garbage, as it failed to integrate with the local programs. Their software is incredible slow and simple tasks (such as printing an invoice) takes 5-10 minutes to accomplish. I would stay away from this product at all costs. One final warning, because their system is so outdated, once you start entering data, it cannot be exported to be migrated to a new system. Their poor design forces you to remain on their system or feel the pain of a weeks long migration system. Again, stay away from this outdated system at all costs. Nothing. It is complete garbage. It is outdated and shouldn't be on the market.

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AbacusLaw

Law practice management

Barzin Sabahat

Affordable; complete; intuitive

Used daily for 6-12 months
Reviewed 2017-06-28
Review Source: Capterra

This software allows me to run my small law firm without having to hire full time assistants and automates about 80% of my administrative tasks. 1. Affordable: Having purchased similar software years ago and having paid an amount for it, I knew that the cost of a new firm management software that handled both front office and back office matters was going to be a major obstacle for me. Particularly if I wanted the software to be resident on my computer as opposed to web-based. But, with the monthly payment plan that Abacuslaw offers, it was very easy to sign up. 2. Complete management solution. There are very few programs around that offer both a full management software and a full accounting software to attorneys. Most of the software out there offers a billing component, but not a full accounting solution. With Abacuslaw, I can have both for the same price. I don't have to have another accounting software like QuickBooks pro to handle the accounting of my office. 3. The software is very easy to use. Most of the time, I can figure things out by myself without much training. But, to the extent I need training, I can find videos on YouTube or worst case scenario, I can sign up for their affordable one on one instructions. 4. Really good support staff: My questions or problems are usually answered and resolved on the same call into the office. Very responsive and knowledgeable support staff and extremely cooperative and helpful. 5. I've done lots of research. Not too many companies with the same level of service and features for the same price. Highly recommend it.

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AbacusLaw

Law practice management

Frank Nunes

Everything was fine until we went to the Abacus Private Cloud

Used daily for 2+ years
Reviewed 2018-01-24
Review Source: Software Advice

Check out other options if you want a cloud bases case management program before going with APC. I am waiting for my 5 year contract to expire and then reevaluate my options. I would like to have more control over "my cloud" and have local, on the scene tech support like we used to enjoy before we were forced to upgrade to APC, or else pay a high price for non-supported, prior versions of the software.It is nice to be able to access the case management software through the cloud. It allows you to take you work with you where ever you go - which can be a good thing or a bad one.

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AbacusLaw

Law practice management

Gale Kirkpatrick

Love the software

Reviewed 2015-10-17
Review Source: Capterra

1. Most difficult software to learn. But it's everything that I love---after I learned it. 2. Too expensive to upgrade to the Cloud version. :( 3. Keeps me organized and couldn't run without it. 4. With the growth in my business and the need for a Cloud version, I am shopping around for a new company. (I really wish I could stay with Abacus, but the cost is too much)

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AbacusLaw

Law practice management

Travis Weitzel

I feel like I was misled--Abacus Private Cloud has issues

Reviewed 2016-06-03
Review Source: Capterra

I first purchased the gold edition of Abacus two years ago and installed it locally. It had its quirks, but we were satisfied overall. A few months in, though, it started crashing frequently during billing and time entry--every 4-5 time tickets and every 3-4 bills rendered. We spent more time re-starting the software than it took to render all of our bills. Abacus IT couldn't figure it out. Then it started to 'forget' the database location and we had to be on the phone with Abacus IT about once a week so they could fix it remotely. When Abacus couldn't figure out why it kept crashing, they guessed it was an incompatibility issue with our brand-new server and suggested we move to Abacus Private Cloud. Sounded fine. They housed and maintained the hardware and we didn't need server IT. Of course, the price went up by 200%. Seemed like a fair trade-off at first. Despite the representations as to stability and savings, it got worse. Our first billing run on APC crashed the software more frequently than it had on our own server. The next billing run was worse. It crashed after nearly every generated bill. At best the software would crash fewer than two dozen times during a billing run, no matter what IT tried to do. Finally, they just blamed it on us. It hasn't been fixed entirely to this day. To add insult to injury, we were told out of the blue that our virtual server was running low on storage space. We removed everything we could think of that we'd put on it and it still ran low. Abacus billed us for additional storage space despite our efforts, without explanation as to where the issue lay or any attempts to help. E-mails to IT were met with silence. Barring some sort of miracle, I cannot wait until our contract is up so I can cancel the agreement. It's ludicrously expensive for what it is and how often it fails to work, and all of the time spent with IT has cost more work hours than I want to admit. It's clunky, quirky, crashes frequently, and the software is unstable no matter which platform or hardware is in use. And buyer beware--Abacus doesn't guarantee the software will work and the cancellation penalty is essentially the equivalent of the value of your remaining contract. I am extremely unhappy with Abacus and feel like I was misled on the initial purchase, and misled again when told that switching everything to the cloud would improve stability.

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AbacusLaw

Law practice management

Saeed Mahallati

Beware of this scam.

Used other for 2+ years
Reviewed 2018-04-19
Review Source: Software Advice

AbacusLaw

Law practice management

Paul Richter

Finally got organized with the help of Abacus

Reviewed 2017-02-23
Review Source: Capterra

Our firm is small (10 staff). We aren't tech savvy, use mostly MACs with a few PCs. We've been "functioning" without a real system for collaboration- a mix of online web services (Clio), software (Microsoft Office) ad hoc of course, your typical office. We all agreed a few months back that we HAD to change, pick one system that worked for everyone. At a bar event I learned Abacus. Their demos convinced us, we moved everything into their private cloud with AbacusLaw. AbacusLaw is desktop software, like an application you would run on your own desktop, but, they 'put' it into a cloud that you can log into from any computer or mobile device, even a phone, and use Windows. It's hard to believe it works as seamless as it does. There was a learning curve using their software, at least for me, and we had a remote trainer teach us all the basics and how to input everything into matters. The calendaring is wonderful. I feel like even after training we only use 10% of what the software has, so I am looking forward to learning more. Overall it wasn't painless moving, nor is this a cheap setup, but, I'm glad we did, I feel like we really improved how the practice runs, and would do it again. Hope this helps you.I like that I can access AbacusLaw on anything, MacBook, phone, and see my files and use AbacusLaw like I'm at work. The program itself has some automation I have really needed, rules and form fills. Reporting in a dashboard.

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AbacusLaw

Law practice management

Anonymous

Ugh. I use it because I don't feel I have a better option...

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Capterra

The cost vs other comparable software is the primary reason why this software was chosen. Additionally (just as important to us) is that the data is stored on our network and not the cloud.The legal billing and trust accounting functions are great. However, the rest of the accounting functionality really stinks. I like how for billing, you can schedule a bill to e-mail or print and it automatically does it (e/m or print) when you finalize the bills.

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AbacusLaw

Law practice management

Bob Noone

Use it EVERYDAY in my Practice - I am SOLD!

Reviewed 2015-12-09
Review Source: Capterra

Having been a solid Abacus user since 2007 (and used it to do a multi-state practice), I took the plunge the moment Abacus Private Cloud came on line. As one of the folks on the "maiden voyage" there were some initial rough seas --- which now (speaking from the past 18 months of cloud occupancy), have totally smoothed out. I CANNOT and will not be without this software. Anyone attempting to be a "virtual lawyer" needs this program and this platform. My office is anywhere I have wifi. My multi-state, multi-county, multi-circuit practice is possible because of this piece of technology. I can walk into a courtroom with 10 cases in a row to do, and not carry a piece of paper - everything is organized in my Abacus... if the Judge forgets what happened at the last hearing, the case notes and prior Order are there at my finger tips. Press another key, and the order or memo gets sent to everyone's tablet, computer or phone in the courtroom. It makes me look smarter - and more organized -- that I am. All this would be for nada if not for the customer service (I work late, and weekends... and they answer calls at that time). Also, having forms tailor-made for my niche practice is a professional service they offer, much cheaper than I can train staff to do it. I have so much more I can be doing with Abacus that i don't do (trust accounting, calendar causing forms to generate at proper times, mass mail merges, etc), but I'll get to it in time. BOB

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AbacusLaw

Law practice management

Devan Bennett

Excellent Technical Support

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Does just about everything I need to for law firm practice management, once I've tinkered with it enough.Because I am a power user, I am able to make it do everything I want . There is not any other PM software out there that is as customizable. However, that comes with a cost in usability (more on that below). However, I have had excellent technical support. I had an issue that I could not solve on my own. I called CS and, although they were not able to resolve it in that session, I was impressed with the thoroughness of the work and the help offered. They went above and beyond to to try to ID the issue. After tinkering around more, I called back with more info and was connected to another tech who was able to resolve the issue. Both had excellent professionalism and telephone demeanor. I was very impressed by these two experiences and with the quality of the technicians. This was much better service than I expected and there are only a few companies who have provided this quality of support.

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AbacusLaw

Law practice management

Lawrence Marraffino

Difficult to use, rude customer service and outrageous cancellation fees when you give up.

Reviewed 2016-02-25
Review Source: Capterra

I used Abacus for over 15 years. I used their old CD based system with no problems for Case Management, but not billing or accounting. When they would no longer support the CD version, they forced me to go to their web based version. The price increased exponentially and was prohibitive for my solo practice. However, having used it for so many years, I was hesitant to give it up and lose the ability to access old client records on all computers. Their billing software is awful. Clients could not understand the bills and we received numerous complaints of its trust accounting reports on the bills. We had to stop after three months. When we called in for support and finally got a call back, the technician was rude and actually insulted my office manager. They were no help at all and they actually told us that they were more interested in their new ventures into cloud computing than law firm case management. We had to give up and now they have turned me over to collection asking for over $5000.00 in early cancellation fees.

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AbacusLaw

Law practice management

David Stern

Do not buy AbacusLaw Case Management Software

Used daily for 2+ years
Reviewed 2017-11-07
Review Source: Capterra

Abacus is a disappointment and I strongly recommend against using it. The support blames its customer and Microsoft Abacus' failures. Our program crashes constantly and the supposed case management and document management features are too complicated to use. The phone calendar and contact updates no longer work, which was a major purchase consideration when we purchased Abacus. Now the company will not support its outdated system and is using its failure to extort upgrades from its long-term customers. We started using Abacus over five years ago and experienced many headaches thought that term. Now the system constantly crashes. As an example, for the past week or so we have not been able to add new client contacts or calendar events. Imagine trying to run a law office and you cannot open a file or put an event on the calendar. Abacus support was rude and cavalier about our problems and tried to put the blame on Microsoft Windows 10 and blamed our office for deleting something on our computer -- an utter impossibility. I cannot strongly impress upon anyone considering teaming up with Abacus my disappointment and hope you will steer clear of AbacusLaw.

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AbacusLaw

Law practice management

JAMES FARR

ABACUS PRIVATE CLOUD - A GREAT COMPUTING PLATFORM FOR LAWYERS!!

Reviewed 2015-12-04
Review Source: Capterra

For the last 20 months my entire law office has been run on Abacus Private Cloud. It has worked flawlessly, with great, responsive, USA-based tech support (for set up issues and as needed thereafter). APC enabled me to put my entire law office into a private cloud environment, in an industrial data center custom-built solely for this purpose, dedicated to the legal profession, and managed by top-notch professionals in the data center industry; this is something I could never have achieved on my own, or through another vendor. The benefits to my law practice from Abacus Private Cloud are: - - My data is secure and safe in the Abacus Private Cloud data center. No more local data backups, because all data is on the private cloud server, and is backed up there. - - My local equipment costs are drastically lower than before I switched to a private cloud. I eliminated the three desktop computers that I was previously accessing remotely. - - I don¿t need costly application software on each local access device. All law office applications can be run on the private cloud server, not on local hardware. The local devices are there simply to display and interact with the private cloud server. - - My private cloud server can run any software, whether related to Abacus or not. Therefore, I can run the application software that my meets the specific needs of my law practice, regardless of the vendor. - - My local IT and tech support costs are $0. - - My staff and I have become totally mobile, without sacrificing efficiency. This means that each employee, as needed, can work on their own schedule, and from any location with cell phone coverage, electricity, and an Internet connection. This creates a flexible, modern, and dynamic work environment, resulting in a better quality of life, happier attorneys and staff, and a better work vs. life balance for all involved. - - All law office applications and data are accessible 24×7 for each user via any device: desktop computer, laptop, tablet or smartphone. - - Private cloud technical requests (e.g., email configuration, remote access from a new device, etc.) are promptly resolved by the Abacus Private Cloud support staff. - - System reliability (uptime) is outstanding. In sum, this is a truly great product, at a reasonable price, with great customer support. I highly recommend you get it!! Thanks.

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AbacusLaw

Law practice management

Barb Smith

Great Salesmen, Terrible Service - a business liability

Used daily for 2+ years
Reviewed 2017-09-20
Review Source: Capterra

Time capture for billing, full accounting software.Strong database with a lot of features and the unique Outlook add-in to bill emails straight into the integrated accounting software. The add-in will make you very dependent really quickly if you bill for time reading and responding to emails.

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AbacusLaw

Law practice management

Enita Kushi

Mediocre at best. Don't waste your TIME and your $$

Reviewed 2016-04-15
Review Source: Capterra

I would not suggest Abacus to anyone and tell everyone NOT to buy it. I have had it for 1 1/2 and I have to say I am disappointed and exhausted with having to use it. Before I did buy it, I had done much research on the software out there and for my solo practice, the price and the fact that they offered client and accounting made a lot of sense. So, I bought it. I can write about 10 pages of information as to why you should NOT get it. Here are a few: 1. They removed the payroll option and actually blocked you from using entirely (meaning that you could not manually punch in the information) and made you pay their payroll affiliate. Completely unfair and uncalled for. There was no warning that they were going to block you from using the existing payroll features. Only that they were not going to support it. Support and block are completely 2 different things. 2. To run a bill, you need to go or click at 15 places. Isn't that ridiculous. 3. I was able to email bills from abacus accounting. That stopped working and they could not fix it. 4. They do monthly training on separate issues (like billing, entering date, etc.). It sounds all easy at first, but when you actually start doing it yourself, oh boy. Good luck to you. 5. If you search for a client, after his name comes up, you can't click enter to open up his matter. You actually have to click on the name. Imagine doing that 50 times a day. 6. Even though you can create abbreviations on the billing so it types it for you, e.g., RAR, it types out Receive and review, you can't do the same when you are typing notes in the client's matter. You have to type it all out. Makes no sense. 7. Learning curve is HUGE. It takes forever to learn how to use. Time you don't have. 8. You can't email a batch of bills at one time. You have to click in a few places, type your client's name, find the bill, and then click email. Can you imagine doing that for 30 or 100 bills a month. 9. Everything is SO LABORIOUS. It takes 5x more work to just get one thing done than it should. 10. In certain screens, you can't maximize the view. It is locked so it is a small screen. I have to say that but for one rep, they are very professional. But honestly, who cares. If I have to spend hours on the phone to fix issues, what does it matter that they are nice. I am a solo and I don't have time to waste with Abacus. I wish you luck but consider my review before you start down a nightmare of issues.

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AbacusLaw

Law practice management

Eric Schmidt

We have relied on this software as one of our primary organizational tools for over five years.

Used daily for 2+ years
Reviewed 2018-04-01
Review Source: Capterra

It is a mostly comprehensive business-management toolThe Abacus software, now on Abacus Private Cloud, almost always is functioning properly, and is accessible from anywhere, anytime. After our experience, we would now not use anything that is not cloud-based, particularly being in a city highly prone to power-outages, floods, and hurricanes. We have found the software to steadily improve in features and speed. The customer service is the best I have experienced very particularly in the software industry. The techs are all very knowledgeable and carefully resolve every inquiry. They are also available very quickly, an absolute anomaly in the software business. The calendering component, as others have observed, is a key strong-point. The linking in of all events, documents, e-mails, and notes into one accessible electronic folder provides the convenient efficiency that you will frequently use. It is possible to scan documents directly to the cloud case file from your local computer - an important step-saver. Adobe Acrobat Pro DC, when installed, functions on the APC desktop. You will need reasonably strong, consistent Internet connections. Airport terminals are mostly unusable work locations even with a "jet-pack" or cell-phone "hot-spot."

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AbacusLaw

Law practice management