AbacusLaw Pricing Plan & Cost Guide

AbacusLaw

Law practice management

3.81/5 (207 reviews)

AbacusLaw Pricing

Starting from: $77.00/month

Pricing model: Subscription

Contact Abacus Data Systems for detailed pricing.

Competitors Pricing

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Free Trial: Available (No Credit Card required)

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SmartAdvocate

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App4Legal

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Free Trial: Available (No Credit Card required)

Wherewolf

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Pricing Comparison

How does AbacusLaw compare with other Legal & Law apps?

Subscription plan?

AbacusLaw



97% of apps offer a
subscription plan

Free trial?

AbacusLaw



79% of apps have a
free trial

Freemium plan?

AbacusLaw



15% of apps have a
freemium plan

Pricing Comparison

Legal & Law app prices shown are $/month




AbacusLaw Pricing Reviews

Pros
  • User friendly.
  • Performs essential function and is modifiable.
  • Nothing. It is complete garbage. It is outdated and shouldn't be on the market.
  • Okay, this software is good and I can recognize it's made with love, but I have some qualms about it.
Cons
  • The price.
  • Has become too expensive.
  • I'd like a little more attention to suggested new features or capabilities I come up with.
  • It's pretty comprehensive and I wish I had more time to learn about it. I just use what I use today.
85%
recommended this to a friend or a colleague

25 reviewers had the following to say about AbacusLaw's pricing:

Tom Hunter

Abacuslaw is very user friendly

Used weekly for less than 6 months
Reviewed 2016-11-04
Review Source: Software Advice

It is great! Easy to use. It is not cheap, but you get a lot of services for the money.User friendly.

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AbacusLaw

Law practice management

Barzin Sabahat

Great system for a good price

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

It's saving my neck everyday. I love it.All encompassing bot front office and back office management. Fantastic customer support. monthly fees better than reasonable. not at all expensive. Awesome billing and invoicing. RULE BASED CALENDARING. so important. to me. I don't have to spend hours finding deadlines related to an event.

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AbacusLaw

Law practice management

Ken Dorchak

They are pricing me out

Reviewed 2016-11-15
Review Source: Capterra

I began using Abacus over 20 years ago. As the years wore on and the company got bigger they began increasing their price going from a purchase product to a license product and now they seek to require a monthly payment per user. The cost is becoming prohibitive for a smaller firm such as mine (5 lawyer firm). I will be looking for an alternative. Performs essential function and is modifiable.

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AbacusLaw

Law practice management

Angi Fischer

Cost just keeps increasing

Used daily for less than 6 months
Reviewed 2018-08-30
Review Source: Software Advice

Look anywhere else first.Not much. Initial sales pitch looked promising, and then during implementation, look out, everything changed.

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AbacusLaw

Law practice management

Victoria Colon

Great Tech Support Team

Used other for 6-12 months
Reviewed 2018-08-29
Review Source: Software Advice

Just a specific note: I would like to acknowledge and recognize the top quality service and tech support our firm has received by rep. We were going through a very frustrating time due to not having our implementation fully completed, and experiencing a password reset. Eric assisted me with getting everything back up and on track. Now we can actually start training our staff on how to use Abacus Law.Love the ease of use and how the Cloud and Abacus Law tech support teams respond right away whenever our staff has issues. Our firm also has had tons of customizations to get done, and they truly delivered on them!

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AbacusLaw

Law practice management

Jim Whitworth

from ok to horrible

Used daily for 2+ years
Reviewed 2017-10-10
Review Source: Capterra

Not much - system has deteriorated in quality while increasing in price. Abacus has not come through with their promises and continues to raise prices despite this.

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AbacusLaw

Law practice management

Steven Cahn

Strong product with robust features to manage matters and contacts for

Reviewed 2016-07-22
Review Source: Software Advice

The seamless links between matter and name, the reporting functions, and the search functions are excellent for the price. The tech support for both AbacusLaw and the cloud service (APC) are excellent, at ANY price. the integration with Office, and the addition of other programs like Adobe Acrobat and Quickbooks make this a no-brainer.

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AbacusLaw

Law practice management

Anonymous

I know it's good, but it can be a pain

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

Okay, this software is good and I can recognize it's made with love, but I have some qualms about it.

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AbacusLaw

Law practice management

Thomas Ryan

Great Program for the 1970s law firm - Garbage if you are practicing law in present era!

Used daily for 2+ years
Reviewed 2017-01-17
Review Source: Capterra

Forced subscription model on an outdated program. The program had difficulty with a 4-person law firm. There were numerous issues with duplicate contacts, duplicate emails, multiple scheduling issues, and failed to easily integrate with other applications such as Outlook 2016. We also were forced onto a subscription model, costing approximately $300/month. We received zero updates during that time, despite numerous complaints to the sales team. We purchased a high-end server ($4,000) to run Abacus, thinking the hardware was the cause of the latency issues. This solved nothing. At the end of our contract, our salesperson told us that the software would continue to function, but support would be terminated. This was a lie. The software was restricted to read-only mode and we were locked out of our data. We were then given the option of paying a $275 reinstatement fee, plus increased monthly fees to get the software up and running on our own server again. This was the last straw and we migrated to a much better solution. Abacus is an outdated system that requires significant upkeep. The hardware requirements are not included in their pricing model. Their hosted solution was also garbage, as it failed to integrate with the local programs. Their software is incredible slow and simple tasks (such as printing an invoice) takes 5-10 minutes to accomplish. I would stay away from this product at all costs. One final warning, because their system is so outdated, once you start entering data, it cannot be exported to be migrated to a new system. Their poor design forces you to remain on their system or feel the pain of a weeks long migration system. Again, stay away from this outdated system at all costs. Nothing. It is complete garbage. It is outdated and shouldn't be on the market.

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AbacusLaw

Law practice management

Frank Nunes

Everything was fine until we went to the Abacus Private Cloud

Used daily for 2+ years
Reviewed 2018-01-24
Review Source: Software Advice

Check out other options if you want a cloud bases case management program before going with APC. I am waiting for my 5 year contract to expire and then reevaluate my options. I would like to have more control over "my cloud" and have local, on the scene tech support like we used to enjoy before we were forced to upgrade to APC, or else pay a high price for non-supported, prior versions of the software.It is nice to be able to access the case management software through the cloud. It allows you to take you work with you where ever you go - which can be a good thing or a bad one.

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AbacusLaw

Law practice management

Barzin Sabahat

Affordable; complete; intuitive

Used daily for 6-12 months
Reviewed 2017-06-28
Review Source: Capterra

This software allows me to run my small law firm without having to hire full time assistants and automates about 80% of my administrative tasks. 1. Affordable: Having purchased similar software years ago and having paid an amount for it, I knew that the cost of a new firm management software that handled both front office and back office matters was going to be a major obstacle for me. Particularly if I wanted the software to be resident on my computer as opposed to web-based. But, with the monthly payment plan that Abacuslaw offers, it was very easy to sign up. 2. Complete management solution. There are very few programs around that offer both a full management software and a full accounting software to attorneys. Most of the software out there offers a billing component, but not a full accounting solution. With Abacuslaw, I can have both for the same price. I don't have to have another accounting software like QuickBooks pro to handle the accounting of my office. 3. The software is very easy to use. Most of the time, I can figure things out by myself without much training. But, to the extent I need training, I can find videos on YouTube or worst case scenario, I can sign up for their affordable one on one instructions. 4. Really good support staff: My questions or problems are usually answered and resolved on the same call into the office. Very responsive and knowledgeable support staff and extremely cooperative and helpful. 5. I've done lots of research. Not too many companies with the same level of service and features for the same price. Highly recommend it.

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AbacusLaw

Law practice management

Gale Kirkpatrick

Love the software

Reviewed 2015-10-17
Review Source: Capterra

1. Most difficult software to learn. But it's everything that I love---after I learned it. 2. Too expensive to upgrade to the Cloud version. :( 3. Keeps me organized and couldn't run without it. 4. With the growth in my business and the need for a Cloud version, I am shopping around for a new company. (I really wish I could stay with Abacus, but the cost is too much)

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AbacusLaw

Law practice management

Alisha Ankers

We feel very supported with Abacus and enjoy glitch free work days 99% of the time.

Used daily for 2+ years
Reviewed 2018-07-24
Review Source: Capterra

It saves time and makes the coordination of tasks among staff more efficient. The database organization is simple to use and explore.It is easy to learn and the customer service/software support people are very knowledgeable if something doesn't make sense. The software is very intuitive and saves lots of time. Saving time means getting more work done in a day. It is reasonably priced for the initial investment, and the support is a considerable value when softwares other than Abacus update and functionality changes. We moved our office 2 years ago, and taking Abacus along and getting us set up in our new location was EASY! Adding and replacing equipment has been seamless, like new PCs, phones, and/or laptops. The Abacus team is amazing!

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AbacusLaw

Law practice management

Travis Weitzel

I feel like I was misled--Abacus Private Cloud has issues

Reviewed 2016-06-03
Review Source: Capterra

I first purchased the gold edition of Abacus two years ago and installed it locally. It had its quirks, but we were satisfied overall. A few months in, though, it started crashing frequently during billing and time entry--every 4-5 time tickets and every 3-4 bills rendered. We spent more time re-starting the software than it took to render all of our bills. Abacus IT couldn't figure it out. Then it started to 'forget' the database location and we had to be on the phone with Abacus IT about once a week so they could fix it remotely. When Abacus couldn't figure out why it kept crashing, they guessed it was an incompatibility issue with our brand-new server and suggested we move to Abacus Private Cloud. Sounded fine. They housed and maintained the hardware and we didn't need server IT. Of course, the price went up by 200%. Seemed like a fair trade-off at first. Despite the representations as to stability and savings, it got worse. Our first billing run on APC crashed the software more frequently than it had on our own server. The next billing run was worse. It crashed after nearly every generated bill. At best the software would crash fewer than two dozen times during a billing run, no matter what IT tried to do. Finally, they just blamed it on us. It hasn't been fixed entirely to this day. To add insult to injury, we were told out of the blue that our virtual server was running low on storage space. We removed everything we could think of that we'd put on it and it still ran low. Abacus billed us for additional storage space despite our efforts, without explanation as to where the issue lay or any attempts to help. E-mails to IT were met with silence. Barring some sort of miracle, I cannot wait until our contract is up so I can cancel the agreement. It's ludicrously expensive for what it is and how often it fails to work, and all of the time spent with IT has cost more work hours than I want to admit. It's clunky, quirky, crashes frequently, and the software is unstable no matter which platform or hardware is in use. And buyer beware--Abacus doesn't guarantee the software will work and the cancellation penalty is essentially the equivalent of the value of your remaining contract. I am extremely unhappy with Abacus and feel like I was misled on the initial purchase, and misled again when told that switching everything to the cloud would improve stability.

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AbacusLaw

Law practice management

Saeed Mahallati

Beware of this scam.

Used other for 2+ years
Reviewed 2018-04-19
Review Source: Software Advice

AbacusLaw

Law practice management

Troy Hopey

WONDERFUL EXPERIENCE

Used daily for 2+ years
Reviewed 2018-08-20
Review Source: Software Advice

Loved working with customer support team! They resolved issues quickly and thoroughly.The cloud based system allowed my team to have access to key documents in real time as well as work simultaneously on apps.

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AbacusLaw

Law practice management

Anonymous

Ugh. I use it because I don't feel I have a better option...

Used daily for 2+ years
Reviewed 2018-01-11
Review Source: Capterra

The cost vs other comparable software is the primary reason why this software was chosen. Additionally (just as important to us) is that the data is stored on our network and not the cloud.The legal billing and trust accounting functions are great. However, the rest of the accounting functionality really stinks. I like how for billing, you can schedule a bill to e-mail or print and it automatically does it (e/m or print) when you finalize the bills.

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AbacusLaw

Law practice management

Paul Richter

Finally got organized with the help of Abacus

Reviewed 2017-02-23
Review Source: Capterra

Our firm is small (10 staff). We aren't tech savvy, use mostly MACs with a few PCs. We've been "functioning" without a real system for collaboration- a mix of online web services (Clio), software (Microsoft Office) ad hoc of course, your typical office. We all agreed a few months back that we HAD to change, pick one system that worked for everyone. At a bar event I learned Abacus. Their demos convinced us, we moved everything into their private cloud with AbacusLaw. AbacusLaw is desktop software, like an application you would run on your own desktop, but, they 'put' it into a cloud that you can log into from any computer or mobile device, even a phone, and use Windows. It's hard to believe it works as seamless as it does. There was a learning curve using their software, at least for me, and we had a remote trainer teach us all the basics and how to input everything into matters. The calendaring is wonderful. I feel like even after training we only use 10% of what the software has, so I am looking forward to learning more. Overall it wasn't painless moving, nor is this a cheap setup, but, I'm glad we did, I feel like we really improved how the practice runs, and would do it again. Hope this helps you.I like that I can access AbacusLaw on anything, MacBook, phone, and see my files and use AbacusLaw like I'm at work. The program itself has some automation I have really needed, rules and form fills. Reporting in a dashboard.

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AbacusLaw

Law practice management

Diane Anderson

Solo practice software

Used daily for 2+ years
Reviewed 2018-09-23
Review Source: Capterra

I like the scheduling and calendaring so you don't miss court dates!The software has so much it can do! I like the templates feature that allows you to have prepared letters and forms. I also like having billing associated with the same program.

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AbacusLaw

Law practice management

Timothy Marble

Abacus Law with APC lets me work anywhere with complete control of my office and my cases.

Used daily for 1-2 years
Reviewed 2018-07-24
Review Source: Capterra

With APC I can work from home in the morning, go to the office and log in again right where I left off without having to maintain expensive servers. Tech support has been very responsive and always available whenever we have a problem, which is not very often. The features of Abacus Law are completely customizable to suit the needs of my practice. There are lots of great tutorials and other online resources to help us get the most from Abacus Law.

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AbacusLaw

Law practice management

Lia Juhl-Rhodes

AbacusLaw

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Capterra

I really enjoy the customer service. They are top notch and try their best to work out your problems.It seems to provide a lot of functions, so many we haven't used them all yet because I haven't learned how.

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AbacusLaw

Law practice management

Bob Noone

Use it EVERYDAY in my Practice - I am SOLD!

Reviewed 2015-12-09
Review Source: Capterra

Having been a solid Abacus user since 2007 (and used it to do a multi-state practice), I took the plunge the moment Abacus Private Cloud came on line. As one of the folks on the "maiden voyage" there were some initial rough seas --- which now (speaking from the past 18 months of cloud occupancy), have totally smoothed out. I CANNOT and will not be without this software. Anyone attempting to be a "virtual lawyer" needs this program and this platform. My office is anywhere I have wifi. My multi-state, multi-county, multi-circuit practice is possible because of this piece of technology. I can walk into a courtroom with 10 cases in a row to do, and not carry a piece of paper - everything is organized in my Abacus... if the Judge forgets what happened at the last hearing, the case notes and prior Order are there at my finger tips. Press another key, and the order or memo gets sent to everyone's tablet, computer or phone in the courtroom. It makes me look smarter - and more organized -- that I am. All this would be for nada if not for the customer service (I work late, and weekends... and they answer calls at that time). Also, having forms tailor-made for my niche practice is a professional service they offer, much cheaper than I can train staff to do it. I have so much more I can be doing with Abacus that i don't do (trust accounting, calendar causing forms to generate at proper times, mass mail merges, etc), but I'll get to it in time. BOB

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AbacusLaw

Law practice management

Devan Bennett

Excellent Technical Support

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Does just about everything I need to for law firm practice management, once I've tinkered with it enough.Because I am a power user, I am able to make it do everything I want . There is not any other PM software out there that is as customizable. However, that comes with a cost in usability (more on that below). However, I have had excellent technical support. I had an issue that I could not solve on my own. I called CS and, although they were not able to resolve it in that session, I was impressed with the thoroughness of the work and the help offered. They went above and beyond to to try to ID the issue. After tinkering around more, I called back with more info and was connected to another tech who was able to resolve the issue. Both had excellent professionalism and telephone demeanor. I was very impressed by these two experiences and with the quality of the technicians. This was much better service than I expected and there are only a few companies who have provided this quality of support.

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AbacusLaw

Law practice management

Lawrence Marraffino

Difficult to use, rude customer service and outrageous cancellation fees when you give up.

Reviewed 2016-02-25
Review Source: Capterra

I used Abacus for over 15 years. I used their old CD based system with no problems for Case Management, but not billing or accounting. When they would no longer support the CD version, they forced me to go to their web based version. The price increased exponentially and was prohibitive for my solo practice. However, having used it for so many years, I was hesitant to give it up and lose the ability to access old client records on all computers. Their billing software is awful. Clients could not understand the bills and we received numerous complaints of its trust accounting reports on the bills. We had to stop after three months. When we called in for support and finally got a call back, the technician was rude and actually insulted my office manager. They were no help at all and they actually told us that they were more interested in their new ventures into cloud computing than law firm case management. We had to give up and now they have turned me over to collection asking for over $5000.00 in early cancellation fees.

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AbacusLaw

Law practice management

David Stern

Do not buy AbacusLaw Case Management Software

Used daily for 2+ years
Reviewed 2017-11-07
Review Source: Capterra

Abacus is a disappointment and I strongly recommend against using it. The support blames its customer and Microsoft Abacus' failures. Our program crashes constantly and the supposed case management and document management features are too complicated to use. The phone calendar and contact updates no longer work, which was a major purchase consideration when we purchased Abacus. Now the company will not support its outdated system and is using its failure to extort upgrades from its long-term customers. We started using Abacus over five years ago and experienced many headaches thought that term. Now the system constantly crashes. As an example, for the past week or so we have not been able to add new client contacts or calendar events. Imagine trying to run a law office and you cannot open a file or put an event on the calendar. Abacus support was rude and cavalier about our problems and tried to put the blame on Microsoft Windows 10 and blamed our office for deleting something on our computer -- an utter impossibility. I cannot strongly impress upon anyone considering teaming up with Abacus my disappointment and hope you will steer clear of AbacusLaw.

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AbacusLaw

Law practice management